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Optimize Customer Value with a Proven Partner in Your Corner

As the premier provider of Agile apps, 55 Degrees believes partnership extends beyond mere transactions. It's about forging meaningful connections and enabling our partners in any way possible.

Our Partner Types

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Atlassian Solution Partners

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Agile Trainers & Coaches

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License Resellers

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Strategic Partners

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Discover our partnership opportunities

Dedicated Partner Manager
Free Internal Licenses
Financial Incentives
Product Training & Educational Resources
Sales & Product Enablement
Optional Co-Marketing Opportunities

Frequently Asked Questions

  • How do I get product support?
    Reach out to our support team via our support portal at https://support.55degrees.se or via email at support@55degrees.se (which will create a ticket in our support portal). Our support portal is also where you can find our product documentation and much other helpful content!
  • Where can I find your customer agreements for your products?
    You can always find the link in the footer of any page on our website. Our customer agreement for cloud products is located at https://www.55degrees.se/agreement-cloud-products and the customer agreement for on-premise products is located at https://www.55degrees.se/agreement-onprem-products .
  • Do you have any security compliance certifications like SOC 2 or ISO 27001?
    Yes! We are ISO 27001 certified and are SOC 2 Type 2 compliant. You can download these items and see other key documents and technical measures via our 3rd-party trust center at https://trust.55degrees.se. You can also visit https://55degrees.se/trust to get a holistic idea of how we approach security at 55 Degrees!
  • Is my data secure?
    We process your work data in real-time when you tell the app to load data. We do not export any of your work data from where it lives. When we do store data, we store configurations only, and we keep those secure. Please see our DPA (Cloud or OnPrem) and our privacy policy for more details.
  • What is the licensing model? Do we pay per user?
    If you are purchasing our Jira app via the Atlassian Marketplace, their rules apply. That means that all users in your instance must be licensed. There's no need to worry, however, because you’re not charged the standard per-user price that you see in our other versions. In fact, you can often license all of your Jira users for less cost than a smaller number of users in our other versions. If you purchase a subscription to our SaaS or Azure apps, you will pay per user via a monthly or yearly subscription. You can have multiple users on a subscription. Please see our pricing page for more details.
  • Product Support
    Reach out to our support team via our support portal at https://support.55degrees.se or via email at support@55degrees.se (which will create a ticket in our support portal). Our support portal is also where you can find our product documentation and much other helpful content!
  • Join the Community
    You can join the 55 Degrees community at https://community.55degrees.se. Our community is run on the Mighty Networks platform and subject to both their privacy policy and ours. In this community you can get announcements from us, chat with others customers using our products, and even take online courses (both free and premium)! We can't wait to see you there!
  • Security & Compliance
    We have information about our company's security efforts on our website at https://55degrees.se/trust. Check out our guiding principles, frameworks we're compliant with, security partners, as well as key documents like subprocessor lists. Want to download certificates, audit reports, or see more about our technical operational measures (TOMs)? Please visit our 3rd party trust center hosted by Vanta, at https://trust.55degrees.se. If you would like access to the more sensitive documents marked with a lock icon, you can request access and go through our NDA process, after which the materials will be available for download. If you have other questions about our security or compliance measures, please contact us via our support portal at https://support.55degrees.se.
  • Customer Agreements
    You can always find the link in the footer of any page on our website. Our customer agreement for cloud products is located at https://www.55degrees.se/agreement-cloud-products and the customer agreement for on-premise products is located at https://www.55degrees.se/agreement-onprem-products .
  • What is the procedure for initiating a trial of 55 Degrees apps and obtaining a partner license code?
    For a hands-on experience with our apps, submit a support ticket here, specifying which apps you're interested in trialing. We'll guide you through the process and provide you with the necessary license codes.
  • What types of support and training programs are available to partners from 55 Degrees?
    At 55 Degrees, we offer a range of training and support options to empower our partners. Whether you need in-depth workshops, on-site training sessions, or just a basic introduction to our applications and how they address specific challenges, we have you covered. To arrange for a personalized training experience or for any support-related inquiries, please reach out to our partner manager at brodie@55degrees.se, or feel free to submit a support ticket through our helpdesk system.
  • How can I access detailed information about the security and compliance features of your apps?
    You can learn about our robust security measures and compliance standards at our Trust Center (https://www.55degrees.se/trust). We provide comprehensive information outlining our security processes, emphasizing our commitment to being a leader in marketplace security.

Partnering for Success

Join our Partner Network. Together, we can achieve more.

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Partner Resource

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PARTNER PORTAL

Already a Partner? Login to Partner Portal

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PARTNER SUPPORT

Need a hand with partner-related questions? Reach out to us for assistance.

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