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Be predictable. Be confident. Be agile. Trusted globally by 1600+ companies Powerful solutions that take you from busy to effective ActionableAgile ™️ Analytics Agile Flow Metrics for Jira, Azure DevOps, or standalone SaaS Measure and improve Flow. Be Predictable. Answer "When will it be done?" Learn More Portfolio Forecaster Continuous Forecasting for Jira Forecast Jira epics and versions with confidence using probabilities. Learn More Klar for Jira Cloud Configure & answer refinement questions for your work. Know just enough to start! Learn More Inspekt for Jira Cloud Analyze raw workflow data for cumulative time in status and how items move in the workflow. Learn More Products Julie Starling - Agile Delivery CoP Manager Financial Services Organization with over 1400 employees By regularly forecasting with ActionableAgile, we could clearly show when circumstances impacted our delivery timescales; previously, these would have been recognized as affecting our delivery. Monte Carlo simulation's what-if scenario planning function has enabled us to discuss what is happening and if trends are changing with stakeholders and teams. This allowed us to take meaningful action at the soonest possible opportunity and put the decisions with the right people. Recent Blog Posts José Coignard Jan 22 11 min Arrêtez par Toutatis avec vos "story points! This article is a guest contribution from José Coignard, ActionableAgile customer, Professional Kanban Trainer, and Agile Coach in... 128 1 like. Post not marked as liked 1 Victor Agbebo Jan 9 2 min 55 Degrees at Øredev Developer Conference, 2023 At the heart of Malmö, Sweden, where innovation meets inspiration, 55 Degrees once again took center stage at the Øredev Developer... 46 Post not marked as liked Julia Wester Dec 14, 2023 4 min 55 Degrees is now SOC 2 Compliant What is SOC 2, and why is it important? SOC 2, or Service Organization Controls 2, is a framework governed by the American Institute of... 99 Post not marked as liked Read more > A culture based on security and privacy An important part of living up to our values is our commitment to data privacy and security throughout all aspects of our organization. We don't take a single step without ensuring we've taken all reasonable steps to protect your data and privacy. Protect customer and personal data at all times Comply with applicable privacy regulations Avoid processing or storing unneeded data Compliance Certifications and Standards ISO 27001 GDPR Atlassian Security Programs Interact with us at an upcoming event Atlassian Team '24 Tue, Apr 30 The Venetian Convention and Expo Center Apr 30, 2024, 7:00 AM PDT – May 02, 2024, 4:00 AM PDT The Venetian Convention and Expo Center, 201 Sands Ave, Las Vegas, NV 89169, USA Apr 30, 2024, 7:00 AM PDT – May 02, 2024, 4:00 AM PDT The Venetian Convention and Expo Center, 201 Sands Ave, Las Vegas, NV 89169, USA We’re sponsoring Atlassian Team'24 in Las Vegas from April 30 - May 2, 2024, and we’d love to meet with you there! +2 more RSVP More events >

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Optimize Customer Value with a Proven Partner in Your Corner As the premier provider of Agile apps, 55 Degrees believes partnership extends beyond mere transactions. It's about forging meaningful connections and enabling our partners in any way possible. Become a Partner Already a Partner? Our Partner Types Atlassian Solution Partners Agile Trainers & Coaches License Resellers Strategic Partners Discover our partnership opportunities Dedicated Partner Manager Free Internal Licenses Financial Incentives Product Training & Educational Resources Sales & Product Enablement Optional Co-Marketing Opportunities Frequently Asked Questions How do I get product support? Reach out to our support team via our support portal at https://support.55degrees.se or via email at support@55degrees.se (which will create a ticket in our support portal). Our support portal is also where you can find our product documentation and much other helpful content! Where can I find your customer agreements for your products? You can always find the link in the footer of any page on our website. Our customer agreement for cloud products is located at https://www.55degrees.se/agreement-cloud-products and the customer agreement for on-premise products is located at https://www.55degrees.se/agreement-onprem-products . Do you have any security compliance certifications like SOC 2 or ISO 27001? Yes! We are ISO 27001 certified and are SOC 2 Type 2 compliant. You can download these items and see other key documents and technical measures via our 3rd-party trust center at https://trust.55degrees.se. You can also visit https://55degrees.se/trust to get a holistic idea of how we approach security at 55 Degrees! Is my data secure? We process your work data in real-time when you tell the app to load data. We do not export any of your work data from where it lives. When we do store data, we store configurations only, and we keep those secure. Please see our DPA (Cloud or OnPrem) and our privacy policy for more details. What is the licensing model? Do we pay per user? If you are purchasing our Jira app via the Atlassian Marketplace, their rules apply. That means that all users in your instance must be licensed. There's no need to worry, however, because you’re not charged the standard per-user price that you see in our other versions. In fact, you can often license all of your Jira users for less cost than a smaller number of users in our other versions. If you purchase a subscription to our SaaS or Azure apps, you will pay per user via a monthly or yearly subscription. You can have multiple users on a subscription. Please see our pricing page for more details. Product Support Reach out to our support team via our support portal at https://support.55degrees.se or via email at support@55degrees.se (which will create a ticket in our support portal). Our support portal is also where you can find our product documentation and much other helpful content! Join the Community You can join the 55 Degrees community at https://community.55degrees.se. Our community is run on the Mighty Networks platform and subject to both their privacy policy and ours. In this community you can get announcements from us, chat with others customers using our products, and even take online courses (both free and premium)! We can't wait to see you there! Security & Compliance We have information about our company's security efforts on our website at https://55degrees.se/trust. Check out our guiding principles, frameworks we're compliant with, security partners, as well as key documents like subprocessor lists. Want to download certificates, audit reports, or see more about our technical operational measures (TOMs)? Please visit our 3rd party trust center hosted by Vanta, at https://trust.55degrees.se. If you would like access to the more sensitive documents marked with a lock icon, you can request access and go through our NDA process, after which the materials will be available for download. If you have other questions about our security or compliance measures, please contact us via our support portal at https://support.55degrees.se. Customer Agreements You can always find the link in the footer of any page on our website. Our customer agreement for cloud products is located at https://www.55degrees.se/agreement-cloud-products and the customer agreement for on-premise products is located at https://www.55degrees.se/agreement-onprem-products . What is the procedure for initiating a trial of 55 Degrees apps and obtaining a partner license code? For a hands-on experience with our apps, submit a support ticket here, specifying which apps you're interested in trialing. We'll guide you through the process and provide you with the necessary license codes. What types of support and training programs are available to partners from 55 Degrees? At 55 Degrees, we offer a range of training and support options to empower our partners. Whether you need in-depth workshops, on-site training sessions, or just a basic introduction to our applications and how they address specific challenges, we have you covered. To arrange for a personalized training experience or for any support-related inquiries, please reach out to our partner manager at brodie@55degrees.se, or feel free to submit a support ticket through our helpdesk system. How can I access detailed information about the security and compliance features of your apps? You can learn about our robust security measures and compliance standards at our Trust Center (https://www.55degrees.se/trust). We provide comprehensive information outlining our security processes, emphasizing our commitment to being a leader in marketplace security. Partnering for Success Join our Partner Network. Together, we can achieve more. Become a Partner Already a Partner? Login to Partner Portal

Products to make work easier ActionableAgile™ Analytics Use it as a separate app or embedded in Jira or Azure. Measure and improve Flow. Be Predictable. Answer "When will it be done?" Learn More Klar for Jira Cloud Configure & answer refinement questions for your work. Know just enough to start! Learn More Portfolio Forecaster for Jira Cloud, Server, & Data Center Forecast Jira epics and versions with confidence using probabilities. Learn More Inspekt for Jira Cloud Analyze raw workflow data for cumulative time in status and how items move in the workflow. Learn More Important Product Information Support & Docs Support Policy Terms & Conditions Security

Deliver value faster Be confident A lightweight issue refinement tool for Jira users that reduces frustration and speeds up delivery by helping teams to understand their work, their dependencies, and whom they need to communicate with. Improve how you work and how quickly you deliver Klar can help you oversome common struggles Don't know how to prepare? Configure the right questions for your context or use our thinking template to get up and running. Prevent frustration stemming from starting work before it is well understood. Do you experience too many blockers or false starts? ​ Know if an item is ready enough to start by viewing our custom issue fields. Reduce the blockers, time and effort it takes to start doing the actual work. ​ Want to have better conversations? Klar custom fields help you query your issues and find everything relevant to the groups you need to talk to. Purchasing Options Start your free trial Klar is exclusively available as an app that embeds directly in your Jira Cloud. Every Jira user is automatically licensed! Try Klar for free for at least 30 days! 55 Degrees is a Platinum Atlassian Marketplace Partner. Klar for Jira participates in Atlassian's security programs and is Cloud Fortified

Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Privacy Policy If you work for a company that uses 55 Degrees' services If your company is a customer to 55 Degrees AB (”55 Degrees”, “we”,”our” and ”us”) we at 55 Degrees may process your personal data. In this privacy policy you find information about when that is the case, how we process your personal data and what rights you have when it comes to this data processing. ​ Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short We process your personal data as necessary to: enter into an agreement with your company and administrate our relationship , arrange workshops , improve the service , send marketing, surveys, and newsletters we consider to be interesting for you (for more, read our privacy policy about newsletters and surveys ), handle your support matters , and comply with accounting legislation . ​ When your personal data is used within our services, we will see, store and process your personal data. However, the company you represent is mainly responsible (controller) for processing such personal data and will give you information about that separately. Below you will find information about the processing of your personal data that we at 55 Degrees are responsible for. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g. if you visit our website or otherwise are in contact with us. ​ Your rights Below you find a detailed description of your rights and how to exercise them. In summary, you have the following rights: ​ the right to lodge a complaint with a supervisory authority, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, and the right to restrict our processing. ​ When we refer to “your company” in this privacy policy, we refer to your employer or the organisation or public body that you represent. When we refer to “services” in this privacy policy, we refer to our software products, training workshops, or any other service that we offer. ​ Below you can read more about: By pressing the selected heading, you will be moved to the relevant paragraph. ​ Who is responsible and how to contact us? A detailed description of how we process your personal data Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” ​ ​ Who is responsible and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e. as processors. In some situations, we are however responsible for the processing of your personal data and acting as controllers. These situations are explained in the sections below. ​ If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden ​ ​ A detailed description of how we process your personal data We gather personal data from you and from your company. To enter into an agreement with your company and administer our relationship What processing we perform ​​ Enter into an agreement with your company regarding our services and/or workshops, including any negotiation between the companies ​ Administer our relationship with your company, e.g. send you information about our new terms and other information that your company needs ​ If your company becomes our customer, we send updates, information about our products and other marketing that we deem interesting to your company. You can read more about this here . What personal data we process Information you or your company provide to us, e.g. name, information about which company you represent, position in your company, telephone number and e-mail address Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to negotiate and enter into an agreement with your company and to administrate the agreement. ​ Storage period: We will store your personal data for as long as your company is our customer and for up to six months afterward unless your data is included in email communication, agreements, and similar documentation, which we cannot delete in case of a dispute . To arrange workshops What processing we perform ​​ Administrate your attendance in a workshop ​ Communicate with you as a participant before or during the workshop ​ After workshops, we send follow-up e-mails, and may send other marketing and evaluation requests. You can read more about this here . What personal data we process Name ​ E-mail address ​ Information about the company you represent ​ Position in your company ​ Which workshops you have participated in Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) Your personal data will be processed based on our legitimate interest ​to be able to arrange workshops for you as a representative of a customer. ​ Storage period: Your personal data will be stored until the workshop is completed. However, a participant list that includes your name and contact information will be saved so that we can contact you for 12 months thereafter as stated in our privacy policy here . To improve the service What processing we perform ​​ Evaluate customer and user behavior in order to provide you with a better service and user experience What personal data we process Subscription ID ​ Technical information about the User. ​ Information about how you use the product. Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to handle your request for support and provide that support to you. ​ Storage period: Your personal data will be stored for a period of up to one year. To handle your support matters What processing we perform ​​ Handle your request for support What personal data we process Information about which company you work for ​ Contact information ​ Other information you provide to us in connection with the support matter Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to handle your request for support and provide that support to you. ​ Storage period: Your personal data will be stored from when the matter was initiated, through the duration of your support matter. Thereafter we store your personal data as long as we have a purpose for processing it. We aim to only keep the personal data for up to one year afterward for purposes of service and product improvement. However, we aim to delete sensitive attachments such as HAR files within three months of the closure of the support request. To comply with accounting legislation What processing we perform ​​ Store information in accounting material What personal data we process ​Name, history regarding payments that have been made, and other information that constitutes accounting records Our legal basis for the processing: Legal obligation (Article 6.1.c GDPR) ​ The processing is necessary to comply with legal obligations to which we are subject, i.e. accounting legislation. ​ If you do not provide this information, we will not be able to administer our relationship with your company. ​ Storage period: We will store any document constituting accounting material and the personal data included therein according to the storage period stated in the accounting legislation. ​ In Sweden, this means that we will store your personal data for seven to eight years, i.e., until and including the seventh year after the end of the calendar year for the fiscal year to which the personal data relates. ​ Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless it is necessary. This means that your personal data will be handled by our employees, but only by the personnel in need of such access to conduct their work. ​ We will store your personal data, anonymised when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . We will store your personal data within our customer support and success systems to ensure good and secure customer support and relationship management operations. This means that we share your personal data with our Customer Support and Success suppliers We will store your anonymised personal data regarding how you use our products within our Business Intelligence systems in order to understand how our products are used and to improve them. This means we share your anonymised personal data with our Business Intelligence suppliers . We will store your personal data within our accounting systems to ensure good and secure financial operations and subscription management relating to the purchases of our products and services. This means that we share your personal data with our Accounting suppliers . ​ The above parties will process these on our behalf and follow our instructions. We need to work with third parties to conduct our business. We are responsible for any sharing of your personal data with such suppliers and to ensure that your personal data is safe when shared with third parties. For more detailed information on our suppliers and the information we store with them, please visit our supplier page . ​ Where is your personal data processed? We use EU/EEA vendors that store data in the EU/EEA when possible. However, when we must use suppliers outside of the EU/EEA, your personal data will, in most cases, be processed outside of the EU/EEA. These are the cases in which we transfer your data outside of the EU/EEA: ​ When you use any of our Cloud products we maintain network logs using AWS and track javascript errors using Sentry. Both suppliers store data in the USA. ​ When you use ActionableAgile for Azure DevOps we store your Azure user ID and information about the subscription you belong to so we can verify you have access to a valid subscription and log you into the app. This information is stored in Google Cloud’s Firebase Firestore which stores data in the USA. ​ When you purchase a subscription through 55 Degrees via credit card we store needed personal data to manage and communicate with you regarding your subscription to our Products. The information we store is personal data about you, for example, your e-mail address and payment information. This information is sent to Recurly and Stripe, both suppliers storing data in the USA. ​ When you interact with us via our support channels we process your personal data, e.g. name and e-mail address, entered into our service desk so that we can assist you. This information is entered into Jira Service Management via our support portal vendor, Refined. Both suppliers store some or all information in the USA. ​ When you book a meeting with us we gather your personal data as a meeting attendee, e.g. your e-mail address. This information about you is entered by you or the company you represent into Calendly, a service that stores data in the USA. ​ When you attend a virtual meeting with us we store your personal data as a meeting attendee, e.g. your name and e-mail address, and, with consent, store recordings for up to 30 days. This information is stored in Zoom or Microsoft Teams, both of which store data in the USA. In the above situations, we and our suppliers rely on Standard Contractual Clauses for the transfer of personal data outside of the EU/EEA. The use of Standard Contractual Clauses is an effort to provide a safe transfer of your personal data. You find a more detailed description of the transfer of personal data on our supplier page . If you want to know more about whom we share your personal data with and how your personal data is transferred, please feel free to contact us . Our contact information can be found at the beginning of this privacy policy. ​ What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. ​ If you want to know more about your rights or if you want to exercise any of your rights, please contact us and we will help you. ​ Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). ​ In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. ​ The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. ​ Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us . If we do process your personal data, you also have a right to obtain a copy of the personal data processed by us as well as information about our processing of your personal data. ​ In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. ​ For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means the information will be provided to you in a commonly used electronic form, unless otherwise requested by you. ​ Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. ​ Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. ​ In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data which is based on our legitimate interest, i.e. Article 6.1 f GDPR. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defence of legal claims. In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay if: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you object to the processing pursuant to Article 21.1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR, the personal data have been unlawfully processed, or the personal data have to be erased for compliance with a legal obligation in Union or Member State law that applies to us. Where we have made the personal data public and are obliged in accordance with the rights stated above to erase the personal data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defence of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. ​ In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. ​ We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. ​ In detail: Your right applies if: the accuracy of the personal data is contested by you, during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21 .1 GDPR pending the verification of whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, and you need the personal data for the establishment, exercise, or defence of legal claims even though we no longer need the personal data for the purposes of processing. ​ Where the processing has been restricted according to the above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. ​ We will notify you before the restriction of processing is lifted. We will also communicate any restriction of processing of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . ​ Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” As we state above, for some purposes, we process your personal data based on our “legitimate interest”. By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights which require the protection of your personal data. ​ If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us . Our contact details can be found at the beginning of this privacy policy. ​ responsible description process-agreement process-improve process-support process-accounting process-arrange access where rights interests rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict This privacy policy was adopted on February 16, 2023

Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Download Available Download the entire Customer Agreement for Cloud Products Click the icon to download a PDF. Order Agreement for Cloud Products Effective starting: July 5, 2023. See the legal archives for previous versions of this document. This Order Agreement has been entered into between 55 Degrees AB, with Swedish company reg. no. 559201-6843, hereinafter referred to as the ”Supplier ”, and the company stated when starting the subscription, hereinafter referred to as the ”Customer ”. ​ 1. Background and General Terms 1.1. The Supplier and the Customer hereby agree that the Supplier will provide the Service to the Customer. ​ 1.2. Words starting with capital letters are defined in this Order Agreement and at the end of the Terms in the appendix “definitions”. ​ 1.3. The Agreement consists of this Order Agreement and the following appendices: Appendix 1 – the Terms , and Appendix 2 – the DPA . ​ 1.4. In the event of a conflict between this Order Agreement and the appendices, the terms set out in the Order Agreement shall apply, except for what is stated regarding the processing of personal data, where the DPA shall take precedence. ​ 2. Pricing and Payment ​ 2.1. The Customer shall pay the prices that are stated on the point-of-sale, for example on the Supplier’s website, when the parties enter into the Subscription Agreement. ​ 2.2. The prices agreed on in this Order Agreement apply at the time when the Order Agreement is concluded. Any prices are stated excluding value-added tax. ​ 3. Term and Termination This Order Agreement becomes effective when the Customer has signed up to use the Service at (i) a third-party platform such as Atlassian or (ii) at the Supplier’s website, and this has been confirmed by the Supplier. The Order Agreement remains valid until terminated by either party according to the Terms. APPENDIX 1 The Supplier's General Terms and Conditions - Cloud Subscription Products 1. Background 1.1. These general terms and conditions (the “Terms”) describes the legal terms and conditions that apply when the Customer subscribes to the Supplier’s Service. ​ 1.2. The Customer is a company or organization and the individual representing the Customer warrants that he or she has authority to enter into a Subscription Agreement with the Supplier. ​ 1.3. When entering into the Subscription Agreement, the Customer confirms that it is not listed on any official terrorist list or associated with any country or organization sanctioned by Sweden, the European Union, or the United States 2. The Service 2.1. The Supplier provides the Service to the Customer in accordance with the Subscription Agreement. 2.2. If the Customer purchased the Service at a third-party platform such as Atlassian, separate, additional terms may apply to the Customer’s use of such third party’s platform. The Supplier takes no responsibility for the Customer’s use of such third-party’s platform or any fault, damage or unavailability of the Service which is due to such third-party platform, regardless of whether such third-party takes responsibility according to its third-party terms. The Terms in this document apply only to the Customer’s use of the Service. ​ 2.3. When the Customer purchases the Service, the Customer agrees to these Terms and is given a right to use the Service for the number of End-Users that has been agreed on in the Order Agreement and for the period for which the Subscription Agreement applies. The Customer can add more End-Users by placing additional orders. The Customer’s right to use the Service is non-exclusive, time-limited, and non-transferable and applies to the Customer’s own business, unless otherwise agreed in the Order Agreement. The right applies provided that the Customer fulfills its payment obligations and other obligations under the Subscription Agreement. ​ 2.4. The Supplier is always trying to improve the Service and may from time to time make developments, additions and changes to the Service. ​ 3. The Supplier's Obligations ​ 3.1. The Supplier shall make the Service available as a SaaS service ​ 3.2. The Supplier provides the Service according to the security practices stated on the website of the Supplier. ​ 3.3. The Service is provided “as is”. The Service does not include any integrations to other systems or applications that the Customer may want to use together with the Service unless the parties have explicitly agreed otherwise in the Order Agreement. When integrations are included, the Supplier does not take responsibility for the continued functionality of such integrations if a third-party provider changes its service. ​ 3.4. The Service shall be considered to have been made available when the Supplier has made it accessible to the Customer through the internet, e.g., by making it accessible for implementation. ​ 4. Availability and Support ​ 4.1. The Supplier’s intention is that the Service shall be fully available. ​ 4.2. The Supplier may provide the Customer with online support services related to the Service at its discretion and for the sole purpose of addressing technical issues relating to the use of the Service. Any support is governed by the Supplier’s policies and programs described in any user manual, online documentation, and/or other materials provided by the Supplier. ​ 4.3. Insignificant inconveniences shall not result in the Service being considered unavailable. In particular, the Service shall not be deemed unavailable when: a) the Supplier performs scheduled upgrades that affect the availability of the Service, of which the Customer has been informed no less then forty-eight (48) hours in advance; or ​ b) the Service is down due to circumstances beyond the Supplier’s control, including, but not limited to, loss of network or communication, or due to third-party platforms such as Atlassian’s fault, disturbance, or lack of availability. ​ ​​4.4. The Supplier shall rectify unavailability as soon as possible after becoming aware of such unavailability. The Supplier’s obligation to remedy the unavailability does not apply if the remedy would cause inconvenience and costs to the Supplier that are unreasonably large in relation to the significance of the unavailability for the Customer. ​ 4.5. In the event the Service is unavailable or has an error which the Supplier deems critical for the functionality of the Service, the Customer’s sole and exclusive remedy shall, at the choice of the Supplier, be (i) either a refund of the monthly fee for using the Service, or (ii) a discount towards the cost of future purchases. Such remedy shall be calculated based on the month in which the error manifested itself and shall be in proportion to the effect for the Customer. The maximum remedy for a month shall be 50% of the price the Customer should have paid for the relevant time period. ​ 5. The Customer's Obligations ​ 5.1. Unless otherwise agreed, the Customer is responsible for the following : ​ ​a) act of its employees, consultants or other persons appointed by the Customer to use the Service, in particular, the Customer shall make sure that the Customer’s End-Users do not share account access to individuals without authority to use the Service and take actions to avoid End-Users from sharing login credentials; ​ b) not using the Service for competitive analysis or similar purposes; c) only use the Service for the number of End-Users or similar limitations that have been set out and agreed on when concluding the Order Agreement; d) keeping all passwords and login credentials confidential; e) to maintain any equipment and software required to use the Service, maintain the security of its IT-environment and to always use the Service in accordance with the Supplier’s Documentation; f) to provide the Supplier with information about the Customer and its use of the Service reasonably required by the Supplier to be able to provide the Service and make improvements, additions and changes to the Service, the Customer can be required to provide information about connection details and information about authorized user; g) notify the Supplier immediately at the Supplier’s support portal if the Service is unavailable; and ​ h) to use the Service in accordance with all applicable laws, regulations and guidelines issued by a competent authority. ​ ​ 5.2. The Customer shall not use, copy, modify or give access to the Service to a greater extent than has been agreed on or is considered within the intended use of the Service. ​ 5.3. The Supplier is not responsible for changes in the Service that occur because of the Customer’s actions. ​ 5.4. If the Customer does not comply with the terms of the Subscription Agreement and does not rectify within ten (10) days of the Supplier notifying the Customer of the non-compliance, the Supplier is entitled to suspend the Service until rectification is made. The Supplier has the right to suspend the Customer immediately if the Customer’s actions impact on how the Service works. The Customer shall indemnify the Supplier for any costs or claims by a third-party based on the Customer’s use of the Service in violation of the terms of the Subscription Agreement. ​ 6. Prices and Payment ​ 6.1. The Customer shall pay the prices that the parties specifically have agreed on in the Order Agreement. ​ 6.2. Unless otherwise explicitly agreed, the Supplier has the right to adjust prices at any time, such adjustments will take effect on the coming Subscription Term, i.e., when the Subscription Agreement is renewed. In addition, the Supplier may at any time adjust prices due to changes in regulations, taxes, fees, or similar circumstances beyond the Supplier’s control. ​ 6.3. All fixed fees for the use of the Service shall be paid in advance. The first notification of payment is received together with the conclusion of the Order Agreement, if the Customer uses a Trial Period, the first notification of payment is received when the Trial Period ends, and the first Subscription Term starts. ​ 6.4. Payment shall be made within thirty (30) days from the notification of payment was issued, unless otherwise agreed in writing. ​ 6.5. If payment is late or incomplete, the Supplier is entitled to interest on overdue payment in accordance with the Swedish applicable interest act and a late payment charge and/or a debt collection fee according to applicable laws. ​ 6.6. If full payment is not received by the Supplier and the Customer has not on reasonable grounds disputed the claim of payment, the Supplier has the right to (i) immediately suspend the use of the Service, and/or (ii) terminate the Subscription Agreement in accordance with section 8.3. ​ ​ 7. Trial Period and Early Access ​ 7.1. If the Customer registers to use the Service for a free Trial Period, these Terms shall apply, in applicable parts, during the Trial Period. Sections that by their nature are not applicable during the Trial Period shall be inapplicable during such period, including but not limited to sections 4.1, 6, 8, 13.3, 13.4, 13.5, and 13.7. ​ 7.2. When the Supplier offers a Trial Period or Early Access, the Supplier’s obligation is limited to providing the Customer with access to use the Service. Thus, the Supplier has no responsibility for the Service functioning in a certain way, or responsibility for providing the Customer with support or remedying any unavailability. However, the Supplier will usually make sure that the Service works as intended. The Supplier is neither liable for any direct or indirect damages due to the Customer’s use of the Service. ​ ​ 7.3. The term of the Subscription Agreement for the Customer’s Trial Period is stated when the Customer starts to use the Trial Period. When the term of the Trial Period has expired, the Customer may choose to continue using the Service and then pay for it in accordance with what is stated in the Terms. When the Trial Period has ended, the Customer will no longer have access to the Customer Data in the Service. ​ 7.4. The Customer does not have the right to use more than one free Trial Period unless explicitly allowed by the licensing platform or the Supplier. The Customer shall reimburse the Supplier for any unallowed continued use of the Service during an additional Trial Period. Such reimbursement shall be coherent with the Supplier’s highest prices for the Service at that point in time. ​ 7.5. The parties may at any time choose to end the Trial Period and the Customer will in that case no longer have access to the Service. The parties may as well at any time choose to end the Early Access and the Customer shall in such case have access to the Service without the Early Access features. ​ 8. Term and Termination ​ 8.1. The Subscription Agreement is provided for the Subscription Term. ​ 8.2. If the parties have not agreed otherwise, the Subscription Agreement shall enter into force when the Order Agreement has been concluded (for example when the Customer has signed up to using the Service at the Supplier’s website and this has been confirmed by the Supplier). The Subscription Agreement is automatically renewed for an additional Subscription Term, unless otherwise agreed upon. ​ 8.3. Either party can terminate the Subscription Agreement at any time. Such termination shall take effect immediately if termination is made by the Customer and shall take effect thirty (30) days after the termination if the termination is made by the Supplier. ​ 8.4. The Supplier has the right to terminate the Subscription Agreement with immediate effect if: ​ a) the Customer has committed a material breach of the Subscription Agreement and does not take full correction of such breach within thirty (30) days of the other party giving written notice thereof; or ​ b) the Customer is declared bankrupt, enters into liquidation, cancels its payments, or can otherwise reasonably be assumed to have become insolvent. ​ 8.5. When the Subscription Agreement has been terminated, the Customer shall immediately cease to use the Service and both parties shall return or delete such information that is covered by confidentiality in accordance with section 11, including Documentation. Unless the Customer explicitly asks for the Customer Data to be deleted immediately, any Customer Data that exists is stored for up to thirty (30) days after the Subscription Agreement has been terminated in case the Customer wants to reactivate the Subscription Agreement. The Supplier’s responsibility to delete Customer Data is limited to the Customer Data which the Supplier continues to have access to. ​ 8.6. The Customer can in some cases be able to download the Customer Data prior to ending the Subscription Agreement. The Customer must reimburse the Supplier for the reasonable costs the Supplier has for aiding with the return. ​ 9. Amendments ​ 9.1. The Supplier may at any time make changes to the Subscription Agreement or the Service that do not impair the Subscription Agreement or the Service by giving the Customer thirty (30) days prior written notice. ​ 9.2. If provisions of the GDPR change or if a supervisory authority issues guidelines, decisions, or regulations regarding the application of the GDPR during the term of the DPA, with the result that the DPA does not meet the requirements for a data processing agreement, the parties shall change the DPA to meet the requirements. ​ 9.3. The Supplier may at any time make changes to the Subscription Agreement, other than according to sections 9.1 and 9.2, by giving the Customer a three (3) month’s prior written notice. The Customer may terminate the Subscription Agreement if the Customer has a reasonable explanation for not accepting the new Subscription Agreement by giving notice at latest one (1) month before the new Subscription Agreement will come into force. In such case, the Supplier shall pay back the amounts corresponding to the period the Customer has not been able to use the Service. The Customer may not terminate the Subscription Agreement if the grounds for a significant change to the Subscription Agreement is due to changes in law, constitution, by authority decision, or changes in other circumstances outside of the Supplier’s control. The Customer has the right to terminate the Subscription Agreement with immediate effect if such change entails a significant inconvenience for the Customer. ​ 10. Personal Data ​ 10.1. Within the scope of fulfilling the obligations under the Subscription Agreement, the Supplier will process personal data on behalf of the Customer. Within the scope of such processing, the Customer is the controller for personal data and the Supplier is the processor. For this purpose, the parties have entered into a DPA (Appendix 2). ​ 10.2. The Supplier may gather and in other ways process personal data as data controller in order to improve the Service. ​ 11. Confidentiality ​ 11.1. Both parties hereby agree not to, without the other party’s prior written approval, publish or otherwise disclose to third parties any information relating to the other party’s business which is or can be reasonably presumed to be confidential, with the exemption for: ​ a) information that is or becomes publicly known, except through a breach of this Subscription Agreement by the receiving party; ​ b) information from third-party that is public to the receiving party without obligation of confidentiality; ​ c) information that was known to the receiving party prior to receipt from the disclosing party, without obligation of confidentiality; or ​ d) the disclosure or use of information is required by law, regulations or any other regulatory body. In the event of such disclosure, the disclosing party shall, if possible, notify the other party before such disclosure takes place. ​ 11.2. Specifically, the Supplier shall keep any Customer Data secret and ensure that employees only have access to the Customer Data if it is necessary to perform the Services, e.g., support- and maintenance (“need to know basis”). ​ 11.3. Information that a party has stated as confidential shall always be regarded as confidential information. ​ 11.4. Each party is responsible for compliance with this confidentiality undertaking by its respective subcontractors, consultants, and employees. The confidentiality undertaking under this section applies during the term of the Subscription Agreement and for a period of three (3) years after the Subscription Agreement has expired. The confidentiality undertaking for Customer Data applies for an indefinite period of time. ​ 12. Publicity and Marketing ​ 12.1. Unless the Customer has objected according to section 12.2, the Supplier may publicly state that the Customer is a customer of the Supplier. The Customer grants the Supplier the right to include the Customer’s name, trademark, logo, or similar identifying material in a listing of customers on the Supplier’s website and/or promotional material in relation to the Service. ​ 12.2. The Customer may, via the Supplier’s support portal, ask the Supplier not to include information about the Customer in any publicly available material. Such a request can be made at any time, even before the Supplier has published information according to section 12.1. After a request from the Customer, the Supplier shall stop including information about the Customer in any publicly available material within thirty (30) days and as far as possible delete any already publicized information about the Customer. ​ 13. Intellectual Property Rights ​ 13.1. The Supplier or its licensors hold all rights, including intellectual property rights, to the Service and the Documentation (including, without limitation to, such development or improvements specifically performed on behalf of the Customer) including software and source code. Nothing in the Subscription Agreement shall be construed as a transfer of such rights, or any part thereof, to the Customer. ​ 13.2. The Customer has all rights, including intellectual property rights, to the Customer Data. During the term of the Subscription Agreement, the Supplier may use the Customer Data and data related to the Customer’s use of the Service (personal data excluded) in order to provide the Service to the Customers successfully. ​ 13.3. The Supplier shall compensate the Customer for damage suffered by the Customer as a result from claims from third parties regarding infringement of such third-party’s intellectual property rights. The limitation of liability as set out in in this section 13 and in section 14 shall however apply, except for what is stated in section 14.5. ​ 13.4. The Supplier’s obligation to indemnify the Customer pursuant to section 13 applies only provided that the Customer: a) without undue delay notifies the Supplier in writing of claims made against the Customer; b) allows the Supplier to control the defence and make decisions alone in all related settlement negotiations; and c) acts in accordance with the Supplier's Documentation and cooperates with and assists the Supplier to the extent that the Supplier reasonably requests. ​ 13.5. If it comes to the Supplier’s knowledge or is finally settled that there is an infringement of a third-party’s intellectual property rights, the Supplier may choose to either: ​ a) ensure the Customer a continued right to use the Service; b) change the Service so that infringement no longer exists; c) replace the Service, or any part thereof, with any other non-infringing equivalent service; or d) terminate or temporarily cease to provide the Service and, after deducting the Customer’s reasonable benefit, repay the Customer’s fee paid for the Service, without interest. ​ 13.6. The Supplier has the right to freely use the know-how, professional knowledge, experience, and skills that the Supplier acquires through or in connection with providing the Service. ​ 13.7. The Supplier’s obligations under this section 13 are conditional upon the Customer’s use of the Service exclusively in accordance with the terms of the Subscription Agreement. ​ 13.8. This section 13 constitutes the Supplier’s total liability towards the Customer for infringement of third parties’ intellectual property rights. ​ 14. Limitation of Liability ​ 14.1. The Supplier’s responsibility for the provision of the Service is limited in accordance with what is stated in these Terms.​ 14.2. The Supplier is – with the limitations set out below – liable towards the Customer for damages caused due to the Supplier’s negligence. However, the Supplier is not liable for damages caused by third-party platforms as Atlassian, including any fault, disturbance or unavailability caused by such third-party platform, or any integrations to other systems or applications that the Customer may want to use the Service together with, or modifications or changes to the Service made according to the Customer’s instructions or performed by anyone other than the Supplier (including but not limited to the Customer and Customer’s suppliers). 14.3. The Service is provided on an “as-is” basis without any express or implicit promises or guarantees. 14.4. Notwithstanding the above, the Supplier shall under no circumstance be liable for indirect damages (Sw. indirekt skada), including damages caused by loss of profit, revenue, anticipated savings or goodwill, loss of information or Customer Data, loss due to operational, business, power or network interruptions, loss due to modifications of the Service made in accordance with the Customer’s instructions or performed by anyone other than the Supplier, as well as any claims due to the Customer’s possible liability to third parties; without prejudice to section 13.3. The Supplier is neither liable for any claims deriving from the Customer’s relationship with any third-party platform such as Atlassian where the Service was purchased or integrated with. ​ 14.5. The Supplier’s total and aggregate liability under the Subscription Agreement regardless of the number of incidents, is limited to the amount paid by the Customer according to the Subscription Agreement during the twelve (12) months prior to the time the damage occurred. 14.6. The Customer shall, in order not to lose its right, submit a claim for compensation in writing no later than ninety (90) days after the Customer noticed, or should have noticed, the actual damage or loss, however in no case later than six (6) months from when the loss arose. 14.7. In case of a claim from a third-party, the party responsible for such claim shall indemnify and hold the other party harmless. ​ 15. Force Majeure ​ 15.1. Each party shall be relieved from liability for damages for a failure to perform any obligation under the Subscription Agreement to the extent that the due performance is prevented by reason of any circumstance beyond the control of the party. Such as internet limitation or slow connection, power outages, network intrusion, lawsuits, pandemics, labor disputes, loss of communications, mobilization or large-scale military recruits, ordinances, rationing of fuel, goods or energy, and defects and delays in deliveries from subcontractors caused by any party outside the party’s control provided that the other party is notified immediately. ​ 15.2. The parties have the right to terminate the Subscription Agreement immediately if force majeure continues or will obviously continue for more than sixty (60) days. ​ 16. Miscellaneous ​ 16.1. The Supplier is entitled to assign subcontractors to accomplish its obligations under the Subscription Agreement. The Supplier is liable for the work of the subcontractors as well as its own. ​ 16.2. The primary means of communication between the parties concerning the Service shall be the support portal . 16.3. The content of the Subscription Agreement and its appendices shall supersede all previous written or oral commitments and undertakings. ​ 16.4. The documents described in the definition of the Subscription Agreement shall have mutual priority in the following order: (i) the Order Agreement, (ii) the Terms and (iii) any annexes. Any annexes shall have priority over each other in accordance with the order set out in the Order Agreement. ​ 16.5. The Subscription Agreement may not be transferred to a third-party without the other party’s prior written consent. However, the parties are allowed to transfer the Subscription Agreement to companies within the same corporate group and in a situation of transferring the Supplier’s operation or a part thereof, the Supplier is admissible to transfer the Subscription Agreement to a third-party. ​ 16.6. The failure of a party to exercise any right under the Subscription Agreement or the failure to point out any particular condition attributable to the Subscription Agreement shall not constitute a waiver by a party of such right. ​ 16.7. The following sections apply even after the termination of the Subscription Agreement: 8 (Term and termination), 11 (Confidentiality), 13 (Intellectual Property Rights), 14 (Limitation of Liability), and 17 (Governing Law and Disputes). ​ 17. Governing Law and Disputes ​ 17.1. The Subscription Agreement shall be governed by and construed in accordance with the laws of Sweden. ​ 17.2. Any dispute arising out of or in connection with the Subscription Agreement shall be finally settled by arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (the “SCC Institute”). ​ 17.3. The Rules for Expedited Arbitrations shall apply, unless the SCC Institute, considering the complexity of the case, the amount in dispute and other circumstances, determines, in its discretion, that the Arbitration Rules of the Arbitration Institute of the Stockholm Chamber of Commerce shall apply. In the latter case, the SCC Institute shall also decide whether the arbitral tribunal shall be composed of one or three arbitrators. ​ 17.4. The place of arbitration shall be Malmö. The language of the proceedings shall be Swedish and Swedish law shall apply to the dispute. Regardless of what has just been said, the Supplier shall always have the right to apply for an injunction to payment or bring an action regarding non-payment in a general court. Definitions ”Customer” means the company specified in the Order Agreement as a customer or the person who otherwise agrees with the Supplier to use the Service. ​ ”Customer Data” means any data that is provided to the Supplier by or on behalf of the Customer through the use of the Service. ​ ”Documentation” any instruction or other documentation that the Supplier provides to the Customer at any time. ​ “DPA” means the data processing agreement concluded between the parties. ​ “End-Users” means the individual who uses the Service as part of the Customer’s Subscription Agreement. ​ “Early Access” means a time limited period for which the parties have agreed that the Customer shall test new features or a beta version of the Service. The version of the Service used during Early Access is under ongoing development by the Supplier and therefore not complete or equivalent to the Service. ​ “Order Agreement” means the contract between the Customer and the Supplier that includes Customer details and specific terms in relation to the Customer’s purchase of the Service or Subscription Agreement to use the Service. The Order Agreement may be constituted by a document signed by the Customer, an offer accepted by the Customer, an e-mail or a web form at the Supplier’s website where the Customer has provided its credentials and signed up to use the Service. ​ “Service” means the products or services provided to the Customer according to the Subscription Agreement. “Subscription Term” means the term agreed upon in the Order Agreement. ”Subscription Agreement” means the contractual agreement between the parties no matter in what form, including the Order Agreement, these Terms, the DPA and any appendices mentioned in the Order Agreement, in the Terms or in the DPA. “Supplier” means the company providing the Service which the Customer has concluded the Subscription Agreement with. ​ “Trial Period” means a time limited period for which the parties have agreed that the Customer is entitled to use the Service for the sole purpose of evaluation prior to purchase. Data Processing Agreement APPENDIX 2 Effective July 5, 2023 1. Background and Interpretation ​ 1.1. The Supplier will upon performance of the Subscription Agreement when providing its Service process personal data on behalf of the Customer, in the capacity of the Customer’s processor. The Supplier will process personal data for which the Customer is the controller. ​ 1.2. This Data Processing Agreement (the "DPA ") forms an integral part of the Subscription Agreement. The purpose of this DPA is to ensure a secure, correct and legal processing of personal data and to comply with applicable requirements for data processing agreements as well as to ensure adequate protection for the personal data processed within the scope of the Subscription Agreement. ​ 1.3. Any terms used in this DPA, e.g. processing, personal data, data subjects, supervisory authority, etc., shall primarily have the meaning as stated in the European Parliament and the Council Regulation (EU) 2016/679 (the "GDPR ") and otherwise in accordance with the Subscription Agreement, unless otherwise clearly indicated by the circumstances. ​ 1.4. In light of the above, the parties have agreed as follows: ​ 2. Instructions and Responsibilities ​ 2.1. The type of personal data and categories of data subjects processed by the Supplier under this DPA and the purpose, nature, duration, and objects of this processing, are described in the instructions on processing of personal data in Appendix 2A or the written instructions that the Customer provides from time to time. The Supplier shall not process additional categories of personal data or personal data in relation to other data subjects than those specified in Appendix 2A. ​ 2.2. The Customer is responsible for complying with the GDPR. The Customer shall in particular: ​ a) be a contact person towards data subjects and i.e. respond to their inquiries regarding the processing of personal data; ​ b) ensure the lawfulness of the processing of personal data, provide information to data subjects pursuant to Articles 12-14 in the GDPR and maintain a record of processing activities under its responsibility; ​ c) provide the Supplier with documented instructions for the Supplier’ processing of personal data, including instructions regarding the subject-matter, duration, nature and purpose of the processing as well as the type of personal data and categories of data subjects; ​ d) immediately inform the Supplier of changes that affect the Supplier’s obligations under this DPA; e) immediately inform the Supplier if a third-party takes action or lodges a claim against the Customer as a result of the Supplier’s processing under this DPA; and f) immediately inform the Supplier if anyone else is a joint controller with the Customer of the relevant personal data. ​ 2.3. When processing personal data, the Supplier shall: ​ a) only process personal data in accordance with the Customer’s documented instructions, which at the time of the parties entering into this DPA are set out in Appendix 2A ; b) ensure that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality; c) maintain an adequate level of security for the personal data by implementing all technical and organizational measures set out in Article 32 of the GDPR in the manner set out in section 3 below; d) respect the conditions referred to in paragraphs 2 and 4 of Article 28 of the GDPR for engaging a sub-processor; e) taking into account the nature of the processing, assist the Customer by appropriate technical and organizational measures, insofar as it is possible, for the fulfilment of the Customer’s obligation to respond to requests for exercising the data subject’s rights laid down in Chapter III of the GDPR; f) assist the Customer in ensuring compliance with the obligations pursuant to Articles 32-36 of the GDPR, taking into account the nature of the processing and the information available to the Supplier; g) at the choice of the Customer, delete or return all the personal data to the Customer after the end of the Subscription Agreement, and delete existing copies, unless EU law or applicable national law of an EU Member State requires storage of the personal data; and h) make available to the Customer all information necessary to demonstrate compliance with the obligations laid down in Article 28 in the GDPR and this DPA and allow for and contribute to audits, including inspections, conducted by the Customer or another auditor agreed upon by the parties. ​ 2.4. The Supplier shall notify the Customer without undue delay, if, in the Supplier’s opinion, an instruction infringes the GDPR. In addition, the Supplier is to immediately inform the Customer of any changes affecting the Supplier’s obligations pursuant to this DPA. ​ 3. Security ​ 3.1. The Supplier shall implement technical and organisational security measures in order to protect the personal data against destruction, alteration, unauthorised disclosure and unauthorised access. The measures shall ensure a level of security that is appropriate considering the state of the art, the costs of implementation, the nature, scope, context and purpose of the processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons. The Supplier may amend its technical and organisational measures. 3.2. The Supplier shall notify the Customer of accidental or unauthorised access to personal data or any other personal data breach without undue delay after becoming aware of such data breach and pursuant to Article 33 of the GDPR. Such notification shall not in any manner imply that the Supplier has committed any wrongful act or omission, or that the Supplier shall become liable for the personal data breach. 3.3. If the Customer during the term of this DPA requires that the Supplier takes additional security measures, the Supplier shall as far as possible meet such requirements provided that the Customer pays and takes responsibility for any and all costs associated with such additional measures. ​ 4. Sub-processors and Transfers to Third Countries ​ 4.1. ​The Customer hereby grants the Supplier with a general authorization to engage sub-processors. Sub-processors are listed in the list of sub-contractors in Appendix 2B . The Supplier shall enter into a data processing agreement with each sub-processor, according to which, the same data protection obligations as set out in this DPA, are imposed upon the sub-processor. 4.2. The Supplier shall inform the Customer of any intended changes concerning the addition or replacement of sub-processors, thereby giving the Customer the opportunity to object to such changes. Such objection shall be made in writing and within thirty (30) calendar days after the Supplier has informed the Customer about the intended changes. If the Customer objects to the Supplier engaging a sub-processor and the parties cannot agree, within reasonable time, on the new sub-processor’s engagement in the processing of personal data, the Supplier can terminate the Subscription Agreement. 4.3. If the Supplier and/or sub-processors transfers personal data outside the EU/EEA, such transfer shall always comply with the applicable data protection requirements according to the GDPR and related data protection legislation. The Supplier shall keep the Customer informed about the legal grounds for the transfer. ​ 4.4. The Customer is aware that, if they use the Service within a host product, the vendor of the host product (e.g. Atlassian or Microsoft) from time to time may update or change its data processing agreement, including but not limited to its list of used sub-processors or regarding transfers to third countries. The Customer acknowledges that the Supplier cannot control or impact any such update or change and that a change to such third party's data processing agreement, including any addition or change of a sub-processor, may be effective immediately. The Customer understands that it therefore will be practically impossible for the Customer to successfully object to such changes or updates and still continue to use the Service. ​ 5. Compensation and Limitation of Liability ​ 5.1. The Supplier is not entitled to any additional compensation for the processing of personal data in accordance with this DPA, instead the compensation provided pursuant to the Subscription Agreement also encompasses the measures in this DPA. 5.2. Each party shall be responsible for any damages and administrative fines imposed to it under articles 82 and/or 83 of the GDPR. 5.3. Notwithstanding any limitation of liability in the Subscription Agreement, each party’s liability under this DPA shall be limited to direct damages. In addition, the Supplier’s liability shall be limited to an amount corresponding to the fees paid by the Customer to the Supplier under the Subscription Agreement for a period of six (6) months before the damage occurred. ​ 6. Term and Termination ​ 6.1. This DPA becomes effective when the Subscription Agreement has been entered into. 6.2. Upon termination of the Subscription Agreement, the Supplier shall at the choice of the Customer, delete all the personal data or return it to the Customer, and ensure that each sub-processor does the same. 6.3. This DPA remains in force as long as the Supplier processes personal data on behalf of the Customer, including deletion or returning of personal data according to section 6.2 above. This DPA shall thereafter cease to apply. Sections 5 and 6.2 shall continue to apply even after this DPA has been terminated. APPENDIX 2A Instructions on Processing of Personal Data Purposes ​ The Supplier processes personal data in order to fulfil the Subscription Agreement. This means that the Supplier processes personal data for the following purposes: Provide the Service to End-Users, Provide products features of the Service to End-Users, Authenticate and authorize End-Users, and Handle customer support cases. ​ Categories of personal data ​ Categories of personal data that will be processed by the Supplier include: Name, E-mail address, Unique identifier of the device using the Service, and Information about how the Service is used, and Pseudonymized End-User data, such as ID. ​ Categories of data subjects ​ End-Users. ​ Retention time ​ Personal data about End Users will be processed and deleted according to the Customer’s instructions. The Customer is responsible for and can choose when such data shall be deleted. ​ Processing operations ​ The Supplier process the personal data of End-Users in the following ways. ​ All products: To technically enable the Service to be used by End-Users. To enable product features, such as enabling sharing of protected content. To provide customer support when the Customers open a support request via e-mail or via the Supplier’s support portal. ActionableAgile Analytics (SaaS): To authenticate and authorize users for the application. To identify active entitlement to support ​ ActionableAgile for Azure DevOps: To authorize End-Users for the application. To identify active entitlement to support. ​ Information Security Measures Security Practices Application-specific Data Security and Privacy Statements Security Advisories and related policy APPENDIX 2B Sub-Processors The tables below list sub-processors used by the Supplier for the specific purposes listed in this DPA. Specific information about what data is processed for these purposes and a full list of the Supplier’s sub-processors used for various purposes are described on the Supplier’s support portal. ​ General sub-processors Name Purpose Location of processing Atlassian Corporation Plc (Jira Service Management) DPA | International Data Transfers The Customer and End-User support management service provider Europe.* * Customer Account data (name, email address) is stored across the Global AWS Regions. Read more RefinedWiki (Refined) DPA upon request Authentication and Request Management for our Customer support portal Europe Additional product-specific sub-processors ActionableAgile Analytics (analytics.actionableagile.com) Name Purpose Location of processing Amazon AWS DPA | Supplementary Addendum | UK Addendum Storage for configurations required for operation of applications or features Europe Google (Firebase) DPA Authentication and License authorization Europe ActionableAgile for Azure DevOps Name Purpose Location of Processing Amazon AWS DPA | Supplementary Addendum | UK Addendum Storage for configurations required for operation of applications or features Europe Google (Firebase) DPA License authorization Europe (storage), USA (processing) ActionableAgile for Jira Cloud Name Purpose Location of processing Amazon AWS DPA | Supplementary Addendum | UK Addendum Storage for configurations required for operation of applications or features Europe Klar for Jira Cloud Name Purpose Location of processing Atlassian Corporation Plc (Forge Platform) DPA | International Data Transfers Hosting Platform used for Customer Data Storage USA Koppla for Jira Cloud Name Purpose Location of processing Atlassian Corporation Plc (Forge Platform) DPA | International Data Transfers Hosting Platform used for Customer Data Storage USA Portfolio Forecaster for Jira Cloud Name Purpose Location of processing Amazon AWS DPA | Supplementary Addendum | UK Addendum Storage for configurations required for operation of applications or features Europe Terms Definitions Subprocessors DPA Instructions

Resources Try our virtual course at Sign Up LEAN SOFTWARE DEVELOPMENT Blog posts and other useful content The 55 Degrees Official Blog EverydayKanban.com - the personal blog of co-founder Julia Wester LeanKit Blog - read posts by Julia Wester LinkedIn Learning Course: Lean Software Development - by Julia Wester Slide decks from Julia Wester's conference talks Publications, Posters, and Downloadable Exercises Transformational Leadership A white-paper from our co-founder, Julia, and others on how to get started with transformational leadership. ​ Copyright: CC BY SA 4.0 . DevOps 'Secret Sauce' (e-book) Julia joins others experts to share insights on succeeding with DevOps. ​ Copyright: DevOps Institute EverydayKanban.com Blog A blog about lean, agile, kanban, management and otherwise doing more with less stress by Julia Wester ​ Copyright: EverydayKanban.com Spectrum Thinking Worksheet A guide to making complex decisions based on spectrum thinking and cycles of experimentation to find your "just right". ​ Copyright: CC BY NC SA 4.0 . Visualizing your work in Kanban This visual guide walks you through the simple steps to get your Kanban board up and running. ​ Copyright: CC BY SA 4.0 . Go with the Flow: A Kanban Sim A kanban simulation that highlights the impacts of context switching. ​ Copyright: CC BY SA 4.0 .

Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Privacy Policy If you represent a supplier If you represent a supplier to 55 Degrees AB (”55 Degrees ”, “we ”,” our ” and ”us ”) we at 55 Degrees will process your personal data if you are stated as the contact person for your company or if you in other ways are in contact with us as representative of one of our suppliers. In this privacy policy, you find information about when that is the case, how we process your personal data, and what rights you have when it comes to this data processing. ​ Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short We process your personal data as necessary to: - enter into an agreement with your company and administrate our relationship, and - when relevant, comply with accounting legislation. ​ Here you can find all our privacy policies which describe how we process personal data in other situations, e.g., if you visit our website or otherwise are in contact with us. ​ Your rights Below you find a detailed description of your rights and how to exercise them. ​ In summary, you have the following rights: the right to lodge a complaint with a supervisory authority, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, and the right to restrict our processing. ​ Below you can read more about: You will be moved to the relevant paragraph by pressing the selected heading. ​ Who is responsible, and how to contact us? Detailed description of how we process your personal data To enter into an agreement with your company and administer our relationship To comply with accounting legislation Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description ​ When we refer to “your company” in this privacy policy, we refer to your employer or the organisation or public body that you represent. ​ Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e. as processors. In some situations, we are, however ourselves responsible for the processing of your personal data and acting as controllers. These situations are explained in the charts below. ​ If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden ​ ​ A detailed description of how we process your personal data We collect your personal data directly from you. We may also collect your personal data from your company, if they state you as their representative. ​ To enter into an agreement with your company and administer our relationship What processing do we perform? Enter into an agreement with your company, including any negotiation between the companies Administrate our relationship with your company (e.g. communicate with our supplier) ​ What personal data do we process? Information you or your company provide to us, e.g. name, information about which organisation you represent, position in your company, telephone number, and e-mail address ​ Our legal basis for the processing Legitimate interest ​ Your personal data will be processed based on our legitimate interest to negotiate and enter into an agreement with your company and to administrate the agreement. By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. ​ If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us. Our contact details can be found at the beginning of this privacy policy. ​ Storage period Your personal data will be deleted if we conclude that we will not enter into an agreement with your company. If your company becomes our supplier, we will store your personal data for this purpose as long as the company you represent is our supplier and until we have evaluated our previous partnership and potential future partnership and up to six months afterward. If we receive information that you no longer represent the company, we will delete your personal data unless your data is included in email communication, agreements, and similar documentation, which we cannot delete – in case of a dispute. ​ ​ ​ To comply with accounting legislation What processing do we perform? Store information in accounting material when relevant ​ What personal data do we process? Name, history regarding payments made, and other information that constitutes accounting records ​ Our legal basis for the processing Legal obligation ​ The processing is necessary to comply with legal obligations to which we are subject, i.e., accounting legislation. ​ You need to provide us with this information. Otherwise, we will not be able to administrate our relationship with your company. ​ Storage period We will store any document constituting accounting material and the personal data included therein according to the storage period stated in the accounting legislation. ​ In Sweden, this means that we will store your personal data for seven to eight years, i.e., until and including the seventh year after the end of the calendar year for the fiscal year to which the personal data relates. ​ Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless it is necessary. This means that your personal data will be handled by our employees but only by the personnel needing such access to conduct their work. We will store your personal data, anonymised when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . ​ We will store your personal data within our accounting systems to ensure good and secure financial operations relating to our suppliers. This means that we share your personal data with our accounting suppliers . ​ The above parties will process these on our behalf and following our instructions. We need to work with third parties to conduct our business. We are responsible for any sharing of your personal data to such suppliers and to ensure that your personal data is safe when shared with third parties. For more detailed information on our suppliers and the information we store with them, please visit our supplier page located at https://support.55degrees.se/space/SECURE/2014216193 . ​ Where is your personal data processed ? We use EU/EEA vendors that store data in the EU/EEA when possible. However, when we must use suppliers outside of the EU/EEA, your personal data will, in most cases, be processed outside the EU/EEA. These are the cases in which we transfer your data outside of the EU/EEA: ​ When you book a meeting with us, we gather your personal data as a meeting attendee, e.g., your e-mail address. This information about you is entered by you or the company you represent into Calendly, a service that stores data in the USA. ​ When you attend a virtual meeting with us, we store your personal data as a meeting attendee, e.g., your name and e-mail address. This information is stored in Zoom or Microsoft Teams, which store data in the USA. ​ In the above situations, our suppliers and we rely on Standard Contractual Clauses for the transfer of personal data outside of the EU/EEA. The use of Standard Contractual Clauses is an effort to provide a safe transfer of your personal data. You find a more detailed description of the transfer of personal data at https://support.55degrees.se/space/SECURE/2014216193 . ​ If you want to know more about whom we share your personal data with and how your personal data is transferred, please contact us. Our contact information can be found at the beginning of this privacy policy. ​ What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. ​ If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. ​ Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). ​ In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. ​ The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. ​ Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we process your personal data, you also have a right to obtain a copy of the personal data processed by us and information about our processing of your personal data. ​ In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. ​ For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means, the information will be provided in a commonly used electronic form unless otherwise requested by you. ​ Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. ​ Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. ​ In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to the process ing of your personal data, which is based on our legitimate interest, i.e., Article 6.1 f GDPR. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims. In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay if: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you object to the processing pursuant to Article 21.1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR, the personal data have been unlawfully processed, or the personal data must be erased to comply with a legal obligation in Union or Member State law that applies to us. Where we have made the personal data public and are obliged in accordance with the rights stated above to erase the personal data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data. ​ We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defense of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. ​ In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. ​ We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. ​ In detail: Your right applies if: the accuracy of the personal data is contested by you, during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21.1 GDPR pending the verification of whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defense of legal claims even though we no longer need the personal data for the purposes of the processing. ​ Where the processing has been restricted according to the above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. ​ We will notify you before the restriction of the processing is lifted. We will also communicate any restriction of processing of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to, unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us ​ ​ ​ responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict enter-agreement comply This privacy policy was adopted on January 16, 2023.

Improve Flow. Be Predictable. Understand how work really moves through your process so you can ask the right questions, drive meaningful improvement, and accurately forecast outcomes in uncertain situations. Try it for free Overview Pricing FAQ Choose your version Need help? SaaS Azure DevOps Jira Cloud Jira Data Center Per User pricing Your total price is determined only by the number of users you’d like to license. ​ Every subscription owner can manage users, change billing information, and even cancel if necessary. Read more in our documentation. ​ All prices exclude VAT, if applicable. Try Free for 30 Days! Monthly $20 /User Month-to-Month Subscription Multi-User Subscription Management Pay by Credit Card Only Access to All Features Annually $200 /User One-year commitment Multi-User Su bscription Management Can pay by invoice for 5+ users Access to All Features Which version is best? Every version of ActionableAgile Analytics provides the same amazing charts and simulations, filter and segment capabilities, and export options. All versions are also covered under our compliance certifications. What’s different? Take a look at the table below!

Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Privacy Policy If you visit our website, our community or in other way interact with us We at 55 Degrees AB (" 55 Degrees ", "we "," our ", and" us ") care about your privacy and want you to feel safe when we process your personal data. In this privacy policy, we want to inform you about how we process your personal data when you visit www.55degrees.se , www.actionableagile.com , our subdomains, and our listings on third-party marketplaces (“Websites”), use our community or in other way interact with us.. ​ Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short We process your personal data according to below: - If you use our website and/or use our community , we process your personal data to: analyse how our website and community is used with Google Analytics, Wix, Wordpress, and Mighty Networks (if you have given your consent), show you relevant marketing online from us on other websites and social media that you are visiting, such as Facebook (if you have given your consent), and make the website and the community function properly. - If you communicate with us, e.g. through the use of social media or our contact forms , we process your personal data to communicate with you. ​ In order to market our products and services towards you we will share your personal data with third-party services which means your personal data will be transferred outside the EU/EEA. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g. if you receive our newsletters or if you work for a company that is a customer to 55 Degrees. ​ Your rights Below you will find a detailed description of your rights and how to exercise them. In summary, you have the following rights: ​ the right to lodge a complaint with a supervisory authority, the right to withdraw your consent to our processing, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, the right to restrict our processing, and the right to data portability . ​ If you have any questions about your rights or want to exercise any of your rights, you are more than welcome to contact us. ​ Below you can read more about: By pressing the selected heading, you will be moved to the relevant paragraph. ​ Who is responsible and how to contact us? A detailed description of how we process your personal data Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” When we refer to "your company" in this privacy policy, we refer to your employer or the organization or public body that you represent. ​ Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e., as processors. When you receive our surveys, newsletters, or other marketing, it is 55 Degrees AB that is responsible for the processing of your personal data. ​ If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden ​ ​ A detailed description of how we process your persona l data Below you will find a detailed description of how we process your personal data: If you visit our websites and/or use our community , and/or If we communicate, e.g. through the use of social media or our contact forms ​ If you visit our websites and/or use our community We gather personal data from you, from your device and through a third-party service. We will collect personal data by using cookies. To protect your privacy, we have taken measures to avoid identifying you when you visit our websites. We do not use the personal data from cookies to identify you. To analyse how our websites and community are used in order to make improvements If you have given your consent when you visit our websites and/or use our community What processing we perform ​​ If you consent to analytics Analyze how you use our websites and/or our community to optimize functions, to adapt the websites and/or our community to suit our visitors, and to be able to draw conclusions regarding our visitors ​ To do this, we use an analytic service from Google Analytics , Wix , Wordpress , and Mighty Networks , which means that we use a random ID to distinguish your device from other visitors and to acknowledge patterns in how our websites are used. We will, however, not know who you are What personal data we process An encrypted version of your IP address which we at 55 Degrees can’t connect to you as an individual ​ Unique ID and session number ​ Information about your device/browser (initial timestamp, last timestamp, current timestamp and your screen resolution) ​ Information about your activities on the websites, e.g. what you click on ​ Other information that Google, Wix, Wordpress, and Mighty Networks has about you, e.g. information about from which site you found us Our legal basis for the processing: Consent (Article 6.1.a GDPR) ​ Your personal data will be processed based on your consent. You can withdraw such consent at any time by contacting us . You can prevent Google Analytics from using your personal data by downloading and installing this browser add on . ​ Storage period: We will use your personal data for 14 months after your visit to our sites. ​ Google , Wix , Wordpress , and Mighty Networks will continue to use your personal data for their own purposes, and they will inform you separately about such processing. To show you online marketing after your visit to our websites If you have given your consent when you visit our websites What processing we perform ​​ ​If you consent to online marketing when you visit our websites ​ We market our products and services by showing you offers and marketing online that we believe your company are interested in ​ We show you such marketing on other websites you visit. We do this by the use of marketing tools from Google and Facebook . You see marketing based on information that these companies have about you beforehand (so-called profiling*) ​ What personal data we process An encrypted version of your IP address which means we at 55 Degrees can't identify you as an individual ​ Thereafter you will see search results and ads based on: ​ An analysis of how you use our websites ​ Information that the marketing services we use have about you from before, e.g., information on which site you found us Our legal basis for the processing: Consent (Article 6.1.a GDPR) ​ Your personal data will be processed based on your consent. You can withdraw such consent at any time by contacting us . ​ Here you can make choices about the marketing you see from Google. Here you can make choices about the marketing you see from Facebook. ​ Storage period: Google and Facebook continue to use your personal data for marketing purposes for the longest two years after your visit to any of our websites. We at 55 Degrees do not continue to store your personal data for this purpose. ​ Google and Facebook will continue to process your personal data for their own purposes, i.e. as a controller. Information on how long they store your personal data can be found in their respective privacy information. * Profiling: We use so-called profiling to be able to show you offers that are relevant to you and to provide you with customized marketing. We use profiling so that you can see relevant marketing instead of general offers and information which you may not be interested in. You have the right to object to profiling as described above under the section explaining your rights . To make the websites and community function properly When you visit our websites and/or use our community What processing we perform ​ ​ To technically make the websites work, e.g., remember your previous choices What personal data we process Technical information ​ Information about your previous choices, e.g., if you have consented ​ However, we will not connect the information to you as an individual or to other information we have. ​ Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ The personal data will be processed based on our legitimate interest to make the websites work. For security purposes IP address and information about your device Legitimate interest (Article 6.1.f GDPR) ​ he personal data will be processed based on our legitimate i nterest ​ to make the websites work. Keep you logged in to our community Your log in information, e.g., username and password However, we do not actively look at your password. We need to technically process information about your log in details to keep you logged in to our community. Legitimate interest (Article 6.1.f GDPR) ​ he personal data will be processed based on our legitimate i nterest ​ to make the websites work. ​ Storage period: We will use your personal data during the time you visit our websites. Personal data used for security purposes will be used for 30 days after your visit. If we communicate, e.g. through the use of social media or our contact forms ​ We gather personal data from you and from any social media channels you use. If you communicate with us as a representative of a customer, our privacy policy for customers applies instead. To communicate with you What processing we perform ​ ​ Communicate, e.g., via e-mail or contact form on our websites ​ Answer your questions and give you the best service ​ Communicate via social media, e.g., if you comment on our site or our social media page. These social media channels either process your personal data on our instructions or as controllers in their own right. We suggest that you also familiarize yourself with the privacy information of that platform What personal data we process Information you provide to us, e.g. name, which company you represent, and contact information ​ If you visit our social media channels, we also process: ​ Information from your profile on the social media in question (username and any picture you have chosen for your account) ​ Other information regarding the matter for which you contact us Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ The personal data will be processed based on our legitimate interest to make the websites work. ​ Storage period: Communication with us via our websites or in e-mails will be stored during the matter for which you have contacted us and thereafter for us to be able to handle any questions, complaints, or claims. You can read more about this in our privacy policy for questions, complaints and claims . ​ You can delete your comments and communication with us on our social media channels at any time. We will remove posts or comments that breach the rules of the platform or conflict with legislation as soon as possible. Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless it is necessary. This means that your personal data will be handled by our employees but only by the personnel in need of such access to conduct their work. ​ We need to work with suppliers and partners to conduct our business. Such parties will therefore process your personal data. We are responsible for any sharing of your personal data to such suppliers or partners and to make sure your personal data are safe when shared with third parties as set out below. We will share your personal data with the following recipients: ​ If you interact with us or visit our social media accounts, the social media platforms that you use will process personal data about you as a user. ​ When you visit our websites and/or use our community and have given your consent, your personal data will be processed by the analytics- and marketing services that we use, i.e., Google , Facebook , Wix , Wordpress, and/or Mighty Networks . These recipients process personal data on our behalf as processors but are also processing your personal data as controllers. These services inform you separately about the processing that they are responsible for. ​ We will store your personal data, anonymized when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . ​ Where is your personal data processed? ​ Your personal data will mainly be processed within the EU/EEA. However, when we use Google , Wix , Wordpress , Mighty Networks , and Facebook , or if you visit our social media, your personal data will be transferred outside the EU/EEA. One reason is that many of these companies are based in the United States. We have anonymized your personal data as far as possible to avoid your personal data being transferred outside of the EU/EEA. ​ Transfers only take place in accordance with applicable data protection legislation meaning that we will transfer your personal data outside the EU/EEA when we can ensure an appropriate level of protection of your personal data. We will transfer your personal data under the standard contractual clauses (article 46.1 c GDPR), Module 1 (controller to controller), and Module 2 (controller to processor). You can find the standard contractual clauses here . In those situations where we have made an assessment that legislation and similar in a specific country outside of EU/EES, to which we transfer your personal data, affects the effectivity of the standard contractual clauses, we will take supplementary measures to ensure an appropriate level of protection of your personal data. ​ If you want to know more about who we share your personal data with and how your personal data is transferred, please feel free to contact us. Our contact information can be found at the beginning of this privacy policy. ​ ​ What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. ​ If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. ​ Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). ​ In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. ​ The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. ​ Right to withdraw consent (Article 7.3 GDPR) You have the right to withdraw your consent at any time by contacting us. ​ In detail: The withdrawal of consent shall not a ffect the lawfulness of processing based on consent before its withdrawal. ​ Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we do process your personal data, you also have a right to obtain a copy of the personal data processed by us as well as information about our processing of your personal data. ​ In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. ​ For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means, the information will be provided to you in a commonly used electronic form unless otherwise requested by you. ​ Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. ​ Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. ​ In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on Article 6.1 f GDPR, including profiling based on that provision. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, you have an unconditional right to have the processing of your personal data for such purposes ceased. In the context of the use of information society services, and regardless of Directive 2002/58/EC (ePrivacy Directive, or ePD), you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We have the obligation to erase your personal data without undue delay where one of the following grounds applies: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you withdraw your consent on which the processing is based, and there is no other legal ground for the processing, you object to the proc essing pursuant to Article 21.1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR; the personal data have been unlawfully processed, or the personal data have to be erased for compliance with a legal obligation in Union or Member State law that applies to us. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Please note that our obligation to erase and inform according to above shall not apply to the extent processing is necessary according to the following reasons: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defense of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. ​ In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. ​ We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. ​ In detail: Your right applies if: the accuracy of the personal data is contested by you during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21.1 GDPR pending the verification whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defense of legal claims even though we no longer need the personal data for the purposes of processing. ​ Where the processing has been restricted according to above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. ​ We will notify each recipient to whom the personal data has been provided about any restriction of processing according to above if this does not occur to be impossible or entails a disproportionate effort. If you want more information about these recipients, you are welcome to contact us . ​ Right to data portability (Article 20 GDPR) You have the right to receive your personal data (that you have provided to us) from us in a structured, commonly used and machine-readable format and, where technically feasible, have your personal data transferred to another data controller (“data portability”). ​ In detail: The right applies if: the processing is based on the lawful basis consent, and the processing is carried out by automated means. ​ The exercise of the right to data portability shall be without prejudice to the right to erasure, i.e. Article 17. ​ Your right to data portability shall not adversely affect the rights and freedoms of others. ​ Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” ​ As we state above, for some purposes, we process your personal data based on our “legitimate interest.” By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. ​ If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us. Our contact information can be found at the beginning of this privacy policy. ​ responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict rights-withdraw portability interests visit-websites communicate This privacy policy was adopted on July 7, 2023.

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