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Group Forecasts in Portfolio Forecaster is now available in Confluence. When it’s time to plan, align, and make decisions, the conversation moves to Confluence. Where teams review, discuss, and decide what happens next. That’s where plans are shaped, trade-offs are discussed, and stakeholders look for clarity. But until now, there’s been a gap. The forecasts exist, the conversations happen, but they haven’t lived in the same place. Forecasts are only as useful as the decisions they support. In many teams, they sit inside tools, while updates, plans, and discussions happen elsewhere. That creates friction. Data gets explained, copied, or translated before it can be used, and somewhere along the way, context is lost. You see this most clearly during moments that matter. In a quarterly planning session, when leadership is trying to decide what to commit to. In a roadmap review, when priorities need to shift. In an executive update, when stakeholders want to understand what’s on track, and what isn’t. These are the moments where clarity is critical. But they’re also the moments where teams are often relying on summaries, assumptions, or outdated snapshots. With Group Forecasts now available in Confluence, that disconnect disappears. The same forecasts generated from your Jira data can now be brought directly into the pages where decisions are made. They become part of the conversation, not something people have to go searching for. When someone reviews a roadmap or reads a delivery update, they’re no longer relying on static summaries or second-hand interpretations. The forecast is right there, grounded in real delivery data and easy to understand in context. And that changes the conversation. Instead of asking where the numbers came from or how reliable they are, teams can focus on what actually matters, what’s likely to happen, what’s at risk, and what to do next. Not everyone involved in delivery works in Jira, and they shouldn’t have to. Executives, stakeholders, and cross-functional teams often rely on Confluence to stay informed. But without direct access to delivery data, they’re left depending on simplified updates or manually created reports. Now , forecasts are visible where those stakeholders already work. They can see what’s likely to happen, what’s at risk, and how timelines may shift, all within the context of the plans, updates, and discussions they’re part of. That shared visibility creates alignment naturally. Instead of different groups working from different versions of the truth, everyone is looking at the same data, in the same place. And that alignment has a real impact. It reduces back-and-forth, it shortens decision cycles, and it builds trust between teams and leadership. At the same time, nothing changes about where your data lives. Jira remains the source of truth. Portfolio Forecaster continues to generate forecasts using delivery data in Jira, with the same permissions and access controls already in place. Confluence simply reflects that information. So you get the best of both worlds: wider visibility, without duplication or inconsistency. Making forecasts easier to use A forecast on its own only tells part of the story. What makes it useful is the context around it. In Confluence, forecasts can live alongside plans, priorities, risks, and decisions. A roadmap becomes more grounded, an update becomes more credible, and a discussion becomes more focused. Everything sits in one place, which makes it easier for teams and stakeholders to not just see what’s happening, but to understand what it means and what should happen next. In Confluence, Group Forecasts appear as a read-only view that’s easy to understand at a glance. And for those who want to go deeper, it’s just one click into Jira to explore the full forecast. That balance keeps things simple without losing depth. Over time, this changes how forecasts are used. They’re no longer something you prepare for meetings or explain after the fact. They become part of the discussion itself, visible, accessible, and easy for everyone to understand. And that’s what ultimately leads to better decisions. Not more data, but better use of it. Getting started is simple Bringing Group Forecasts into Confluence doesn’t require a complex setup. If you're already using Portfolio Forecaster, you're just a few steps away. To use Group Forecasts in Confluence: You’ll need the Portfolio Forecaster app installed in Jira, with access to the Group Forecasts you want to display A Jira admin needs to connect Portfolio Forecaster to Confluence via: Site Settings → Connected Apps → Portfolio Forecaster → Connections tab → Connect to Confluence Once connected, you can start adding forecasts directly to your Confluence pages. If you’re ready to start bringing Group Forecasts into your Confluence pages, you can follow the full setup guide. Explore our documentation to learn more.

Predictability is one of the most requested outcomes in delivery leadership. Stakeholders want confidence in timelines. Teams want clarity on priorities. Delivery leaders are expected to provide answers that feel reliable, even when the environment is constantly changing. This often leads to a subtle but important problem. Predictability becomes confused with certainty. Exact dates are requested early. Plans are expected to hold. Commitments are framed as promises. When reality changes, trust takes a hit, even if the change was reasonable and unavoidable. For delivery leads, this creates a difficult balance. They want to be transparent about uncertainty, but they also want to provide confidence. Estimation is often used to bridge this gap, but it frequently creates more tension than clarity. Flow-based thinking offers a different approach to predictability. Instead of trying to eliminate uncertainty, it helps delivery leaders work with it. Rather than presenting a single outcome, it focuses on understanding likelihood, risk, and variation based on how work has behaved before. This shift changes how forecasting works. When delivery leads base forecasts on evidence from past deliveries, they are no longer guessing. They are reasoning. They can explain what is likely to happen, what is possible, and what carries a higher risk. This creates a more honest and resilient form of predictability. Importantly, this does not mean avoiding commitment. It means framing commitment with context. When delivery leaders talk about ranges instead of exact dates, they invite better decisions. Stakeholders can weigh trade-offs. Teams can focus on finishing work rather than defending plans. Conversations become calmer and more constructive. This approach also supports earlier risk management. Flow-based signals show when work starts to slow down, when items age, and when variability increases. These signals appear long before deadlines are missed. Delivery leaders can act earlier, adjust priorities, or renegotiate scope while options still exist. Predictability then becomes something that is continuously managed, not something that is declared once during planning. Another important change is how progress is communicated. Instead of focusing on how much work has been started, flow-based thinking emphasizes how much work is finishing. This aligns progress with outcomes and helps delivery leaders explain why focus matters more than activity. For stakeholders, this builds trust over time. Even when outcomes change, surprises are reduced because uncertainty was visible earlier. Confidence comes not from rigid plans, but from transparency and shared understanding. This way of working is especially valuable in complex environments with multiple teams or initiatives. In these contexts, detailed plans often give a false sense of control. Flow-based forecasting provides a more realistic view of what the system can handle and how changes affect delivery. What delivery leads gain from this approach is not certainty, but credibility. They can speak clearly about risk. They can explain why decisions are made. They can lead delivery conversations grounded in reality rather than optimism. If this resonates with your experience, you may want to explore this way of thinking further. We have created The Delivery Leader’s Guide to Flow-Based Metrics , a practical introduction to leading delivery with flow, not points. The guide brings together the ideas behind evidence-based forecasting, flow, and delivery leadership in a clear and accessible way. You can download the guide to learn how to create predictability without relying on false certainty, and how to lead delivery with more confidence and clarity. Download The Delivery Leader’s Guide to Flow-Based Metrics.

Delivery leadership today is about more than planning work and tracking progress. It is about creating confidence in environments where uncertainty is the norm. Delivery Leads are expected to answer difficult questions every day: When will this be done? Are we on track? What’s the risk? On the surface, these questions sound simple. In reality, they rarely are. Priorities shift. Dependencies appear late. Teams juggle multiple initiatives at once. What looked straightforward on a planning board quickly becomes complex in practice. To bring structure to that complexity, many organisations rely on estimation. Story points are used with the best of intentions. They help teams align and give stakeholders something tangible to discuss. But for many Delivery Leads, estimation doesn’t deliver the clarity it promises. Even with careful planning, delivery often feels fragile. Timelines move. Confidence erodes. Conversations with stakeholders become more tense. Teams feel pressure to commit early, while Delivery Leads are left managing expectations when reality doesn’t match the plan. At this point, many Delivery Leads start asking a different question: What if predictability isn’t about estimating better, but about understanding how work actually flows? Delivery Beyond Story Points When delivery moves beyond story points, it starts to look less like a plan and more like a system. Work enters the system, moves through stages, and eventually finishes. Some work flows smoothly. Other work gets delayed, blocked, or interrupted. Over time, patterns begin to emerge. And those patterns matter far more than individual estimates. By focusing on flow, Delivery Leads start to see why work behaves the way it does. They see how too much work in progress slows everything down. They see where work consistently waits. They see how variability builds risk long before a deadline is missed. This visibility changes what delivery leadership looks like in practice. From defending estimates to explaining reality When flow becomes the focus, the Delivery Lead’s role shifts. Instead of defending estimates, they help teams and stakeholders understand reality. Instead of reacting to surprises, they surface risk earlier. Instead of promising certainty, they talk openly about likelihood and trade-offs. This isn’t about abandoning planning or discipline. Estimation can still support team conversations. But it stops being the primary input for system-level decisions. Delivery leadership beyond story points is about making better decisions with confidence. It’s about using evidence from past delivery to inform future decisions. And creating shared understanding across teams and stakeholders. For many Delivery Leads, this leads to calmer conversations and stronger trust over time. Stakeholders may not always hear exactly what they want,  but they understand why decisions are made. Teams feel less pressure to defend numbers and more space to focus on finishing work. Moving forward with flow Flow-based thinking offers a practical way to move in this direction. By observing how work actually moves through the system, Delivery Leads gain insight into predictability, risk, and capacity that estimation alone can’t provide. It creates a more stable foundation for decision-making, even when uncertainty remains. If this reflects your experience, you’re not alone. We’ve created The Delivery Leader’s Guide to Flow-Based Metrics, a practical introduction to leading delivery with flow, not points. It explores how Delivery Leads can move beyond estimation and use real delivery data to improve predictability and decision-making. If you’d like to go deeper, you can download the full guide and continue the journey beyond story points. Download The Delivery Leader’s Guide to Flow-Based Metrics.

55 Degrees AB delivers apps that focus on helping you get more done with less stress. Be predictable. Be confident. Be agile. Trusted by the world's leading brands Powerful solutions that take you from busy to effective Agile Flow Metrics for Jira, Azure DevOps, or standalone SaaS Measure and improve Flow. Be Predictable. Answer "When will it be done?" Learn More Portfolio Forecaster Continuous Forecasting for Jira Forecast any issue type, not just epics, with confidence using probabilities. Learn More Inspekt for Jira Cloud Analyze raw workflow data for cumulative time in status and how items move in the workflow. Learn More Products “ActionableAgile® Analytics has elevated our depth of meaningful discussions within the team. Having trust in the data and how we represent it is beneficial. It painted this bigger picture for us." Company Size Enterprise Ben Richards Industry Food & Restaurant SYSTEMS COACH KFC Read Customer Story Recent Blog Posts Where decisions happen, your forecasts should be too. Group forecasts in Portfolio Forecaster is now available in Confluence. See what's on track, what's at risk, and when your projects are likely to be done, directly in the pages where decisions are made. 55 Degrees Apr 7 3 min read How delivery leaders create predictability without false certainty Learn how delivery leaders create predictability in projects without relying on false certainty using flow-based thinking and real delivery data. 55 Degrees Mar 24 3 min read What delivery looks like beyond story points Delivery Leads are often asked difficult questions: When will it be done? Are we on track? What's the risk? This article explores why relying only on story points often fails to provide clear answers and how focusing on flow can help teams make more confident delivery decisions. 55 Degrees Mar 11 3 min read Read more > A culture based on security and privacy An important part of living up to our values is our commitment to data privacy and security throughout all aspects of our organization. We don't take a single step without ensuring we've taken all reasonable steps to protect your data and privacy. Protect customer and personal data at all times Comply with applicable privacy regulations Avoid processing or storing unneeded data Compliance Certifications and Standards GDPR ISO 27001 SOC 2 Type II Atlassian Security Programs Get Your Free Guide Still relying on story points? It's time to move beyond estimation. Learn how flow-based insights give you clearer visibility into delivery, where work is slowing down, what is likely to finish, and how to lead delivery with confidence using real data. Get Your Guide Webinars Check out our upcoming webinars and explore some of our most popular ones! Explore All Webinars Interact with us at an upcoming event No events at the moment More events >

The privacy policy relevant to those providing goods and services to 55 Degrees. Legal Customer Agreements Standard Cloud Products Atlassian Cloud Products On-Premise Products Privacy Privacy: Customer Employees Privacy: Marketing Privacy: Websites Privacy: Questions, Complaints... Privacy: Suppliers Policies Cookie Policy for Apps Website Terms Community Terms Archives Privacy Policy If you represent a supplier If you represent a supplier to 55 Degrees AB (”55 Degrees ”, “we ”,” our ” and ”us ”) we at 55 Degrees will process your personal data if you are stated as the contact person for your company or if you in other ways are in contact with us as representative of one of our suppliers. In this privacy policy, you find information about when that is the case, how we process your personal data, and what rights you have when it comes to this data processing. Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short We process your personal data as necessary to: - enter into an agreement with your company and administrate our relationship, and - when relevant, comply with accounting legislation. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g., if you visit our website or otherwise are in contact with us. Your rights Below you find a detailed description of your rights and how to exercise them. In summary, you have the following rights: the right to lodge a complaint with a supervisory authority, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, and the right to restrict our processing. Below you can read more about: You will be moved to the relevant paragraph by pressing the selected heading. Who is responsible, and how to contact us? Detailed description of how we process your personal data To enter into an agreement with your company and administer our relationship To comply with accounting legislation Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description When we refer to “your company” in this privacy policy, we refer to your employer or the organisation or public body that you represent. Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e. as processors. In some situations, we are, however ourselves responsible for the processing of your personal data and acting as controllers. These situations are explained in the charts below. If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden A detailed description of how we process your personal data We collect your personal data directly from you. We may also collect your personal data from your company, if they state you as their representative. To enter into an agreement with your company and administer our relationship What processing do we perform? Enter into an agreement with your company, including any negotiation between the companies Administrate our relationship with your company (e.g. communicate with our supplier) What personal data do we process? Information you or your company provide to us, e.g. name, information about which organisation you represent, position in your company, telephone number, and e-mail address Our legal basis for the processing Legitimate interest Your personal data will be processed based on our legitimate interest to negotiate and enter into an agreement with your company and to administrate the agreement. By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us. Our contact details can be found at the beginning of this privacy policy. Storage period Your personal data will be deleted if we conclude that we will not enter into an agreement with your company. If your company becomes our supplier, we will store your personal data for this purpose as long as the company you represent is our supplier and until we have evaluated our previous partnership and potential future partnership and up to six months afterward. If we receive information that you no longer represent the company, we will delete your personal data unless your data is included in email communication, agreements, and similar documentation, which we cannot delete – in case of a dispute. To comply with accounting legislation What processing do we perform? Store information in accounting material when relevant What personal data do we process? Name, history regarding payments made, and other information that constitutes accounting records Our legal basis for the processing Legal obligation The processing is necessary to comply with legal obligations to which we are subject, i.e., accounting legislation. You need to provide us with this information. Otherwise, we will not be able to administrate our relationship with your company. Storage period We will store any document constituting accounting material and the personal data included therein according to the storage period stated in the accounting legislation. In Sweden, this means that we will store your personal data for seven to eight years, i.e., until and including the seventh year after the end of the calendar year for the fiscal year to which the personal data relates. Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless it is necessary. This means that your personal data will be handled by our employees but only by the personnel needing such access to conduct their work. We will store your personal data, anonymised when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . We will store your personal data within our accounting systems to ensure good and secure financial operations relating to our suppliers. This means that we share your personal data with our accounting suppliers . The above parties will process these on our behalf and following our instructions. We need to work with third parties to conduct our business. We are responsible for any sharing of your personal data to such suppliers and to ensure that your personal data is safe when shared with third parties. For more detailed information on our suppliers and the information we store with them, please visit our supplier page located at https://support.55degrees.se/space/SECURE/2014216193 . Where is your personal data processed ? We use EU/EEA vendors that store data in the EU/EEA when possible. However, when we must use suppliers outside of the EU/EEA, your personal data will, in most cases, be processed outside the EU/EEA. These are the cases in which we transfer your data outside of the EU/EEA: When you book a meeting with us, we gather your personal data as a meeting attendee, e.g., your e-mail address. This information about you is entered by you or the company you represent into Calendly, a service that stores data in the USA. When you attend a virtual meeting with us, we store your personal data as a meeting attendee, e.g., your name and e-mail address. This information is stored in Zoom or Microsoft Teams, which store data in the USA. In the above situations, our suppliers and we rely on Standard Contractual Clauses for the transfer of personal data outside of the EU/EEA. The use of Standard Contractual Clauses is an effort to provide a safe transfer of your personal data. You find a more detailed description of the transfer of personal data at https://support.55degrees.se/space/SECURE/2014216193 . If you want to know more about whom we share your personal data with and how your personal data is transferred, please contact us. Our contact information can be found at the beginning of this privacy policy. What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we process your personal data, you also have a right to obtain a copy of the personal data processed by us and information about our processing of your personal data. In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means, the information will be provided in a commonly used electronic form unless otherwise requested by you. Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to the process ing of your personal data, which is based on our legitimate interest, i.e., Article 6.1 f GDPR. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims. In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay if: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you object to the processing pursuant to Article 21.1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR, the personal data have been unlawfully processed, or the personal data must be erased to comply with a legal obligation in Union or Member State law that applies to us. Where we have made the personal data public and are obliged in accordance with the rights stated above to erase the personal data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defense of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. In detail: Your right applies if: the accuracy of the personal data is contested by you, during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21.1 GDPR pending the verification of whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defense of legal claims even though we no longer need the personal data for the purposes of the processing. Where the processing has been restricted according to the above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. We will notify you before the restriction of the processing is lifted. We will also communicate any restriction of processing of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to, unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict enter-agreement comply This privacy policy was adopted on January 16, 2023.

How we process your personal data in the case of a question, complaint or claim from you or your company. Legal Customer Agreements Standard Cloud Products Atlassian Cloud Products On-Premise Products Privacy Privacy: Customer Employees Privacy: Marketing Privacy: Websites Privacy: Questions, Complaints... Privacy: Suppliers Policies Cookie Policy for Apps Website Terms Community Terms Archives Privacy Policy If you or your company have questions, complaints, or claims If your company has questions, complaints, or claims we at 55 Degrees AB (”55 Degrees ”, “we ”,”our ” and ”us ”) may process your personal data. In this privacy policy, you will find information about how we process your personal data and your rights regarding this data processing. Note that we are always happy to answer any questions you have and always try to avoid any claims or complaints. In case any question, complaint, or claim arises, we do, however, need to process the personal data we gather from you and your company. Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! To handle any questions, complaints, or claims What processing we perform Handle any questions, complaints, or claims Defend ourselves against claims and complaints Initiate any claims What personal data we process We will process the personal data that you provide to us or which we collect in order to handle the matter, i.e. Name Information about which organisation you represent Contact details Information concerning your company’s question, complaint, or claim Our legal basis for the processing: Legitimate interest The personal data is processed based on our legitimate interest to handle a question, complaint, and/or claim. By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. Please do not hesitate to contact us if you want more information regarding this. Storage period: We will store your personal data from when the matter was initiated and through the duration of your support matter or for the duration of the potential dispute. Thereafter we store your personal data as long as we have a purpose for processing it. We aim to only keep personal data for up to one year after the matter is handled for service and product improvement. However, we aim to delete sensitive attachments, such as HAR files, within three months of the closure of the support request. After the customer relationship with your company ends, we store agreements and similar documentation where your personal data may be included. We will continue to store it for as long as a claim can be made in case a dispute arises, i.e., in accordance with applicable statutory limitation provisions. In Sweden, the storage period is ten years. Note that the ongoing matter may mean that we cannot delete all your personal data after your request . Here you can find all our privacy policies which describe how we process personal data in other situations, e.g. if you visit our website or otherwise are in contact with us. Your rights Below you will find a detailed description of your rights and how to exercise them. In summary, you have the following rights: the right to lodge a complaint with a supervisory authority, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, and the right to restrict our processing. When we refer to “your company” in this privacy policy, we refer to your employer, the organization, or the public body you represent. Below you can read more about: You will be moved to the relevant paragraph by pressing the selected heading. Who is responsible, and how to contact us? Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e., as processors. In some situations, we are, however, responsible for the processing of your personal data and acting as controllers. These situations are explained in the charts below. If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless necessary. This means that your personal data will be handled by our employees but only by those needing such access to conduct their work. We will store your personal data, anonymized when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . Which other recipients we share your personal data with depends on what the question, complaint, or claim is about. If it concerns our customer relations or financial matters, you can read more about recipients here . The above parties will process these on our behalf and follow our instructions. We need to work with third parties to conduct our business. We are responsible for any sharing of your personal data with such suppliers and to ensure that your personal data is safe when shared with third parties. For more detailed information on our suppliers and the information we store with them, please visit our supplier page located at https://support.55degrees.se/space/SECURE/2014216193 . Where is your personal data processed ? We use EU/EEA vendors that store data in the EU/EEA when possible. However, when we must use suppliers outside the EU/EEA, your personal data will be processed outside the EU/EEA. We transfer your data outside of the EU/EEA to make use of our IT suppliers, which will process your personal data stated in the table above . These suppliers store some or all information in the USA. Whether we transfer your personal data in other cases depends on what the question, complaint, or claim is about. If it concerns our customer relations or a financial matter, you can read more about recipients here . In the above situations, our suppliers and we rely on Standard Contractual Clauses for the transfer of personal data outside of the EU/EEA. The use of Standard Contractual Clauses is an effort to provide a safe transfer of your personal data. You find a more detailed description of the transfer of personal data at https://support.55degrees.se/space/SECURE/2014216193 . If you want to know more about whom we share your personal data with and how your personal data is transferred, please get in touch with us. Our contact information can be found at the beginning of this privacy policy. What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. The supervisory authority has an obligation to inform you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we process your personal data, you also have a right to obtain a copy of the personal data processed by us and information about our processing of your personal data. In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means, the information will be provided in a commonly used electronic form unless otherwise requested by you. Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to the process ing of your personal data, which is based on our legitimate interest, i.e., Article 6.1 f GDPR. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims. In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay if: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you object to the processing pursuant to Article 21.1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR, the personal data have been unlawfully processed, or the personal data must be erased to comply with a legal obligation in Union or Member State law that applies to us. Where we have made the personal data public and are obliged in accordance with the rights stated above to erase the personal data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defense of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. In detail: Your right applies if: the accuracy of the personal data is contested by you during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21.1 GDPR pending the verification of whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defense of legal claims even though we no longer need the personal data for the purposes of the processing. Where the processing has been restricted according to the above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. We will notify you before the restriction of the processing is lifted. We will also communicate any restriction of processing of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us This privacy policy was adopted on February 3, 2023. responsible access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict