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Customer Success at 55 Degrees

We are committed to a customer-centric approach to ensure our customers get the best out of our products. Read on to discover more about how we make the magic happen!

Key Program Benefits

of our Customer Success Program

Dedicated CSM

to help you understand how to best use our products to quickly achieve success

Premium Content

such as webinars, Q&As, previews, events and more for participating organizations

Onboarding Support

so you can hit the ground running with personalized training and assistance

Access to Experts

within 55 Degrees and in our vast network of partners in the Lean/Agile space

Regular Check-Ins

to capture feedback, provide tailored guidance, and discuss roadmaps

And much, much more...

Join our program to see what additional benefits you qualify for!

Interested in learning more?

Book a quick introduction meeting with a Customer Success Manager to learn more about the program.

Meet Margaux Fiche

Manager of Customer Experience.
Customer Success Manager Extraordinaire 

As Manager of Customer Experience at 55 Degrees, Margaux oversees many functions, including customer support, customer success, and partner success. She is committed to our goal of ensuring our customers feel confident in our efforts to support their success. 


As a CSM, Margaux organizes regular one-on-one sessions with customers to proactively address any questions or concerns and find personalized solutions that meet their unique needs and constraints. She is fluent in French and English and is always willing to go the extra mile to ensure our customers are satisfied and successful.

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