Skip to content

Customer Success

Key Program Benefits

Everything you get as part of our Customer Success Program — from day one.

Dedicated CSM

Your named success manager

To help you understand how to best use our products and quickly achieve your goals.

Onboarding Support

Personalized training & assistance

So you can hit the ground running with tailored onboarding for your team.

Regular Check-Ins

Scheduled progress sessions

To capture feedback, provide tailored guidance, and discuss roadmaps.

Premium Content

Exclusive resources & events

Webinars, Q&As, product previews, and events for participating organizations.

Access to Experts

Lean & Agile specialists

Connect with specialists within 55 Degrees and across our partner network.

And much more…

Tailored to your organization

Additional benefits based on your organization's size, maturity, and goals.

CONTACT US

Interested in learning more?

Book a quick introduction meeting with a Customer Success Manager to learn more about the program.

Book an Intro Call
55degerees0101

Margaux Fiche

Available for your team

Your Dedicated CSM

Meet Margaux Fiche

Head of Customer Experience

As Manager of Customer Experience at 55 Degrees, Margaux oversees many functions, including customer support, customer success, and partner success. She is committed to our goal of ensuring our customers feel confident in our efforts to support their success.

Margaux organizes regular one-on-one sessions with customers to proactively address any questions or concerns and find personalized solutions that meet their unique needs and constraints.

French English Lean & Agile Expert Onboarding Specialist