Product Service Terms Agreement
IMPORTANT - Please read carefully
This Product Service Terms Agreement ("Agreement") is a binding legal document between 55 Degrees AB and You, which you accept by purchasing a Service.
If you do not agree to this agreement, then do not pay for or use the Service.
"Service" is the work performed by 55 Degrees under a service package or service punchcards offered on https://55degrees.se. "You" means you, the organization or individual that purchased the Service. "55 Degrees" means 55 Degrees AB of Gyllerogatan 1, 233 51 Svedala, Sweden.
By remitting payment or purchase order for any portion of the fees for the Service, or by installing or using any of the Service, You agree to be bound by this Agreement. If You do not agree to this Agreement, then do not pay for or use the Service.
From time to time, 55 Degrees may modify this Agreement, including any referenced policies and other documents. Any modified version will be effective at the time it is posted, and will apply to any Service paid for after the time of posting.
Scope of Service
55 Degrees will provide the purchased Service as described on https://www.55degrees.se/product-service-punchcards.
Scheduling, Rescheduling and Canceling Sessions
All sessions will be scheduled using Calendly. The specific URL for the scheduling site will be provided via the Customer Portal upon its creation.
Please note that our current business hours are between 8am - 5pm CET. 55 Degrees will offer a limited number of after-hours sessions a week and we make no guarantee of their availability to any one organization. All meetings are subject to availability of the 55 Degrees employees and their partners. It is recommended that you attempt to schedule sessions with as much notice as possible. Each meeting must include a goal for the meeting in the requisite field in the meeting request form. A 55 Degrees employee will acknowledge and accept or decline each requested session once the request has been received.
You agree to provide 24 hours notice for rescheduling of a scheduled coaching session. One hour will be deducted from your punchcard balance upon on the 3rd cancellation or reschedule occurring within 24 hours of a scheduled session. Once a session has been verified and accepted, 55 Degrees will take every effort to avoid canceling or rescheduling.
Cost and Payment
Service prices are stated on the pages where the services are offered.
Payment must be received in advance of Service. Acceptable forms of payment include: credit card payment online and wire transfer via invoice. Refunds will be granted up to 30 days from purchase, provided Service has not commenced.
No travel is included. Service will be performed remotely by employees of 55 Degrees or its partners.
Term and Expiration
Each Service Punchcard is valid for 60 days from date of purchase, with new punchcard purchases resetting the 60-day period for any unexpired previously purchased Punchcard. Unused Punchcard time cannot be refunded after 60 days from purchase.
This Agreement will terminate one year after completion of the last Service.
Any alterations resulting in 55 Degrees' products as a result of Service become part of the product, owned by 55 Degrees. Any training materials or other media created during Service belong to 55 Degrees unless otherwise agreed in writing.
Use of 55 Degrees products and Atlassian products are governed solely by the terms of their respective End-User License Agreements.
55 Degrees neither guarantees, warrants, nor makes any representations as to the correctness or completeness of the Service or its suitability to any particular purpose, and no liability, contingent or otherwise is accepted by 55 Degrees for errors or omissions.
Limitation of Liability
Without limitation, 55 Degrees will not be liable for any loss, damage, cost, expense, or other claim (including consequential damages and loss of profits) in relation to the Service.
If You have entered a separate Nondisclosure Agreement with 55 Degrees, that agreement governs nondisclosure obligations in lieu of this section.
"Confidential Information" means any information, technical data, or know-how relating to research, products, services, customers, markets, software, developments, inventions, processes, designs, drawings, engineering, marketing, finances, or other area which is designated in writing to be confidential or proprietary, or if given orally, is confirmed within seven (7) days in writing as having been disclosed as confidential or proprietary.
55 Degrees and You agree not to use Confidential Information received by the other party for any purpose except to provide the Services. Neither party will disclose the Confidential Information of the other party to third parties, or to its employees unless required to provide the Service. Each party agrees that it will take all reasonable steps to protect the secrecy of, and avoid disclosure or use of, Confidential Information of the other party in order to prevent it from falling into the public domain or the possession of unauthorized persons. Each party agrees to notify the other party in writing of any misuse or misappropriation of the other party's Confidential Information which may come to its attention.
Each party agrees that, in addition to any other remedies that may be available, the other party shall be entitled to obtain injunctive relief against the threatened breach of this section or the continuation of any such breach, without the necessity of proving actual damages.
Any Confidential Information, including copies, which have been disclosed by the other party will be returned or destroyed within thirty (30) days after the completion of the Service, or at the written request of the disclosing party.
Choice of Law and Forum
These terms and conditions are governed by Swedish law, without consideration to its choice of law provisions. The Ystad District Court has exclusive jurisdiction in the first instance on any dispute arising from these terms and conditions.
Our failure to enforce any provision(s) of the Agreement or respond to a breach by any party shall in no way waive its right to subsequently enforce any terms or conditions of the Agreement or respond to any breaches.
Entire Agreement and Severability
This Agreement is the entire agreement between You and 55 Degrees relating to the Service and they supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to the Service or any other subject matter covered by this Agreement. If any provision of this Agreement is held to be void, invalid, unenforceable or illegal, the remaining provisions shall continue in full force and effect.