This agreement is relevant for the following deprecated products only:
ActionableAgile for Jira Server
Portfolio Forecaster for Jira Server
ActionableAgile Analytics - On-Premise Option (No longer sold)
Cloud product customer? Go to our Cloud Product Customer Agreement.
On-Premise Subscription customer - for example in Jira Data Center? Go to our On-Premise Subscription Product Customer Agreement.
End User License Agreement
On-Premise Software Products with Perpetual Licenses
Effective date: November 16, 2022
IMPORTANT! BE SURE TO CAREFULLY READ AND UNDERSTAND ALL OF THE RIGHTS AND RESTRICTIONS SET FORTH IN THIS END-USER LICENSE AGREEMENT (“EULA”). YOU ARE NOT AUTHORIZED TO USE THIS SOFTWARE UNLESS AND UNTIL YOU ACCEPT THE TERMS OF THIS EULA.
This End User License Agreement (EULA) is a binding legal agreement between 55 Degrees AB (“55 Degrees”), a provider of downloadable and cloud-based applications and services provided by 55 Degrees, and you (either an individual or single legal entity you represent) whose details are provided to 55 Degrees upon purchase (hereinafter “Licensee” or “You”) for the materials accompanying this EULA, including the accompanying computer software or access to the computer software service, any available associated media, and any“online” or electronic documentation.
By clicking on the “I agree” button (or similar item) that is presented to You at the time of your order or installation, or by using or accessing 55 Degrees’ products, You agree to be bound by the terms of this EULA. If You do not agree to the terms of this EULA, You may not install, copy, download, or otherwise use the software. If You are acquiring the software online You must click the “Cancel” button (or a similar mechanism). If You are agreeing to this EULA on behalf of a company or other organization, You represent that You have the authority to bind that company or organization to this EULA, and the terms Licensee, You, and “Your” refer to that company or organization. If You do not have that authority, You may not install, copy, download, or otherwise use the software products.
2. Scope of the Agreement
This EULA governs (a) 55 Degrees' commercially available downloadable software products sold with a perpetual license (“Software”) and (b) any support services and documentation provided by 55 Degrees relating to the Software (“Support Services”).
Software and Support Services are collectively referred to herein as “Product” or “Products”. For the avoidance of doubt, any installation guide or end-user documentation not prepared or provided by 55 Degrees; any third-party community site; feedback; or other online or informal forum does not constitute documentation and is not covered by this EULA.
3. Account Registration
You may need to register at the point of purchase in order to place orders and access or receive the Products. Any registration information that You provide must accurately reflect Your current information and be complete. You must also update Your information so that 55 Degrees may send notices, statements, and other information to You by email or through Your account. You are responsible for all actions taken through Your accounts.
If required by a Product, You may need to register with another site that provides a product-specific integration. If this is necessary, 55 Degrees will identify this within the Product documentation.
Unless otherwise specified, this agreement will begin on the effective date of Your order (“Order”) and will continue until the end of the period specified in the Order (“Initial Term”). This agreement shall be automatically renewed for additional terms of the same duration as the Initial Term (each, a “Renewal Term,” collectively with the Initial Service Term, the “Term”) unless either party terminates the agreement by uninstalling or otherwise canceling orders for the Product as designated at the time of sale.
(a) Your order through our website or third-party resellers authorized by 55 Degrees (“Authorized Reseller”) will specify Your authorized scope of use (“Scope of Use”) for the Product(s), which may include:
(i) the defined number of installations, the number of specific individuals for whom You have paid the required fees and whom You designate through the applicable Product (”Authorized Users”), the number of authorized servers, the number of unique data set platforms, and/or other defined resource utilization limitations,
(ii) storage or capacity constraints,
(iii) numbers of licenses, copies, or instances (for Software), or
(iv) other restrictions or billable units.
Your Order also includes any applicable Renewal Term (in whole or in part), or purchases You make to increase or upgrade Your Scope of Use.
(b) Only Authorized Users may access and use the Product and You must ensure that each Authorized User using or accessing the Product does so in accordance with the terms of this agreement.
(c) Depending on Your chosen method of accessing the Product, You and Authorized Users may download and install the Product on any computer, mobile, tablet, or other devices compatible with the Product. 55 Degrees recommends You and Authorized Users access the Product using the recommended browsers or devices as documented, where applicable.
(d) You may increase the number of Authorized Users permitted to access Your instance of the Product by placing a new Order or, in some cases, directly through the Product. In all cases, you must pay the applicable fee for the increased number of Authorized Users.
(e) You may decrease the number of Authorized Users permitted to access Your instance of the Product by placing a new Order or, in some cases, directly through the Product. In all cases, You will be billed the reduced fee at the commencement of the Renewal Term and no refund will be provided.
(f) You are responsible for compliance with this agreement by all Authorized Users.
5. Fees and Payment
Fees will be due and payable as set forth on the website or otherwise conveyed to you when you placed an Order for an initial license purchase or the Renewal Term of an existing license. Except as otherwise expressly provided herein, fees are non-refundable.
If You have not previously paid the license fee for the Product, then you must pay the license fee within the period indicated in the point of sale, applicable invoice, or as otherwise provided in 55 Degrees’ pricing terms.
Failure to pay any license fees by the due date will result in the immediate termination of the license(s) granted under this EULA. Any losses or expenses experienced due to actions taken in response to non-payment are not the responsibility of 55 Degrees.
It is a violation of these terms to misuse or fraudulently use credit and debit cards. A determination of such misuse or fraudulent use shall be at the sole discretion of 55 Degrees. 55 Degrees may report at its sole discretion, to appropriate government authorities, credit reporting services, financial institutions, and credit card companies.
6. License Grant
All Product(s) are licensed, not sold, and no ownership right is conveyed to you, irrespective of the use of terms in this EULA such as “purchase” or “sale”.
(a) This EULA grants you the rights according to the type of Product you have purchased a license for:
Standard Use. For other than No-Charge Products (described later in this Section), 55 Degrees grants You a time-limited, worldwide, non-exclusive, non-transferable, non-sublicensable license to install and use the Software in compiled form only, limited to the Scope of Use as designated in your Order. All licenses are time-limited EXCEPT for licenses purchased for Atlassian’s Server platform, which are perpetual. If You abuse the license or breach this EULA, 55 Degrees may cancel Your license.
No-Charge Products. 55 Degrees may offer You a time-limited, worldwide, non-exclusive, non-transferable, non-sublicensable limited license for certain Product(s) at no charge, including free accounts, trial use, and access to Beta Versions as defined below ("No-Charge Products”). Your use of No-Charge Products is subject to any additional terms specified by 55 Degrees and is only permitted for a set time period designated by 55 Degrees. When the time period expires You must abide by the Standard Use rights, or must remove and delete all copies of the No-Charge Product in Your possession.
Evaluation / Trial Periods. An Evaluation or Trial license (“Evaluation License”) may be provided for any 55 Degrees Product solely for the purpose of evaluation prior to purchase. By using an Evaluation License, You agree to the stated time-limited period for the license. Some licensing systems may allow You to extend an Evaluation License. For the purposes of this paragraph, any additional extension provided through proper usage of the licensing system is considered part of the initial Evaluation License. If You wish to continue the Evaluation License beyond the system-provided time limit, You agree to contact email@example.com and request a manual extension. 55 Degrees does not guarantee any such extensions. Any use of a Product outside of the initial Evaluation License without an approved extension is considered license abuse. 55 Degrees reserves the right to bill You for all accrued lost license costs, at the highest marketed price tier, for the time period between the end of Your valid Evaluation License and You discontinue use of, and uninstall when applicable, the Product. Notwithstanding any other provision contained herein, Products provided pursuant to an Evaluation License are provided “AS IS'' without indemnification, support, or warranty of any kind, express or implied. Except to the extent such terms conflict with the specific evaluation terms set forth in this Section, all other terms of this agreement shall apply to the Evaluation License.¨
Beta Versions. You understand that any pre-release and beta products (“Beta Versions”) are still under development, may be inoperable or incomplete, and are likely to contain more errors and bugs than generally available Products. 55 Degrees makes no promises that any Beta Versions will ever be made generally available. In some circumstances, 55 Degrees may charge a fee in order to allow You to access Beta Versions, but the Beta Versions will still remain subject to this paragraph. All information regarding the characteristics, features, or performance of Beta Versions constitutes 55 Degrees’ confidential information.
To the maximum extent permitted by applicable law, 55 Degrees disclaims all obligations or liabilities with respect to No-Charge Products, including any Support Services, warranty, and indemnity obligations.
(b) Your license rights under this EULA are non-exclusive, non-transferable, and non-sublicensable. You may not sell, transfer or convey the Software to any third party without 55 Degrees’ prior express written consent. 55 Degrees reserves all rights not expressly granted to You in this EULA.
(c) You agree that using the Products for competitive analysis or similar purposes of competing products may cause 55 Degrees irreversible damage and You will be liable for any damages. 55 Degrees may terminate Your right to use the Products at any time and for any reason in its sole discretion, without liability to You.
(d) Standard Use licensees are permitted to make one (1) copy of the Software for data protection, archiving, and backup purposes only and for no other purpose.
(e) You may only install the Software and make the Software available for use on hardware systems owned, leased, or controlled by You, or Your third-party service providers so long as You remain responsible for their compliance with the terms and conditions of this EULA.
(f) This EULA applies whether You purchase Products directly from 55 Degrees or through an Authorized Reseller. If You purchase through an Authorized Reseller, Your license rights shall be as stated in the Order placed by Authorized Reseller for You, and the Authorized Reseller is responsible for the accuracy of any such Order. Authorized Resellers are not authorized to make any promises or commitments on 55 Degrees’ behalf, and 55 Degrees is not bound by any obligations to You other than what is included in this EULA.
(g) You agree that 55 Degrees provides documentation for their Software and how the Software uses Your data. It is Your responsibility to read these and verify fit You and Your requirements.
7. Support Services
(a) 55 Degrees may provide You with online "Support Services" related to the Products, in its discretion and for the sole purpose of addressing technical issues relating to the use of the Products. Support Services also include access to bug fixes, patches, modifications, or enhancements (together, “Releases”) to the Products that 55 Degrees makes generally commercially available during the duration of Your “Support Period” defined below based on your Product type. When accepted by You, any such Releases will be considered part of the Products and subject to the terms of this EULA.
(b) All deliveries of the Product will be electronic. For the avoidance of doubt, You are responsible for the installation of any Product.
(c) The initial Support Period for a Standard Use Product is twelve (12) months starting at the time the Product is purchased, and may be renewed for additional twelve (12) month periods (each, a “Renewal Support Period”) at the then-current rate for Support Services. Renewal Support Periods commence upon the expiration of the prior Support Period regardless of when the Product is purchased.
(d) Use of Support Services, if any, is governed by 55 Degrees’ policies and programs described in any user manual, in online documentation, and/or other materials provided by 55 Degrees. Any supplemental software code provided to You as a part of Support Services will be considered part of the Products and subject to the terms of this EULA.
(e) 55 Degrees encourages feedback from its customers. If You have any feedback regarding Your purchase or use of the Products, please provide that feedback to 55 Degrees via our support portal.
8. Third-Party Software
(a) You acknowledge the Products may contain or embed software licensed by 55 Degrees from third parties, including open-source software. Additional obligations may apply in relation to any use of the third-party software by You which are beyond the scope of this EULA. In such circumstances, You may need to consult the relevant third party to acquire any necessary licenses and consents in relation to Your use of the third-party software. Where necessary, 55 Degrees will identify any third parties utilized either through the Product or our support portal. It is Your responsibility to read, acknowledge, and stay informed of any updates to any third-party terms.
(b) The Software uses, requires, and depends on various third-party APIs, services, and/or libraries. 55 Degrees disclaims any liability for any failure or limitations of these third-party components.
(c) The Software relies on APIs provided by third parties outside of the control of 55 Degrees. Any of these third parties may remove endpoints required for the Software to function properly, either in part or in whole. 55 Degrees disclaims any liability for the consequence of such actions by such third parties.
(d) If You use any third-party service with the Software, including services that may use any application programming interface (API) provided by 55 Degrees, You acknowledge that the third-party service may access or use Your information. 55 Degrees will not be responsible for any act or omission of the third party, including their use of Your information. You agree to contact the third party for any issues arising from Your use of the third-party services.
9. Data Security & Privacy
(a) The General Data Protection Regulation 2016/679 (GDPR) is a European Union law on data protection and privacy for individuals located within the European Union and the European Economic Area. You may need to comply with the GDPR; for further information, You should review and seek Your own professional advice, where necessary.
(i) If the processing, by 55 Degrees, of any of the personal data of, or relating to, Your Authorized Users, customers, or clients (“Organization Personal Data”) is governed by the GDPR, the additional terms of 55 Degrees' Data Processing Agreement (“DPA”) apply and form part of this agreement. You warrant that by accessing, installing, or using the Products, You have reviewed the DPA and You accept it.
(ii) You acknowledge and agree that in collecting, holding, and processing Organization Personal Data through the Products, 55 Degrees is acting as the data processor (as defined in the GDPR) for the purposes of the GDPR. You must obtain all necessary consents from the relevant individual to enable 55 Degrees to collect, use, hold and process Organization Personal Data in accordance with this agreement and, if applicable, the DPA.
(iii) You acknowledge and agree that unless specifically requested through the user interface (for example - a field may be labeled with Name when requesting a user's name), the Authorized Users will not submit any personally identifiable information (“PII”) to the Product. When any PII is requested, 55 Degrees will take reasonable measures to protect the information submitted.
(b) 55 Degrees and its subsidiaries may periodically collect and use technical and related data concerning the Product You have licensed. 55 Degrees will use such data to facilitate maintenance and support with respect to the Product, to improve its products, and to provide further services or technologies to You.
(c) You must ensure that your use of all Your data is at all times compliant with all applicable local, state, federal, and international laws and regulations (“Laws”). You represent and warrant that:
(i) You have obtained all necessary rights, releases, and permissions to provide all Your data to 55 Degrees and to grant the rights granted to 55 Degrees in this agreement and
(ii) Your data and its transfer to and use by 55 Degrees as authorized by You under this agreement do not violate any Laws (including without limitation those relating to export control and electronic communications) or rights of any third party, including without limitation any intellectual property rights, rights of privacy, or rights of publicity, and any use, collection, and disclosure authorized herein is not inconsistent with the terms of any applicable privacy policies. 55 Degrees assumes no responsibility or liability for Your data, and You shall be solely responsible for Your data and the consequences of using, disclosing, storing, or transmitting it.
(d) You will not submit to 55 Degrees (or use any online services provided by 55 Degrees to collect):
(i) any PII;
(ii) any patient, medical, or other protected health information regulated by HIPAA or any similar federal or state laws, rules or regulations; or
(iii) any other information subject to regulation or protection. ((i) through (iii), collectively, “Sensitive Data”). You also acknowledge that 55 Degrees is not acting as your business associate or subcontractor (as such terms are defined and used in HIPAA) and that unless specifically specified by 55 Degrees, the Products provided are not HIPAA compliant. “HIPAA” means the Health Insurance Portability and Accountability Act, as amended and supplemented. Notwithstanding any other provision to the contrary, 55 Degrees has no liability under this agreement for Sensitive Data.
(e) You will defend, indemnify and hold harmless 55 Degrees from and against any loss, cost, liability or damage, including attorneys’ fees, for which 55 Degrees becomes liable arising from or relating to any claim relating to Your data, including but not limited to any claim brought by a third party alleging that Your data, or Your use of the Products provided by 55 Degrees in breach of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law. This indemnification obligation is subject to Your receiving
(i) prompt written notice of such claim with sufficient time for You to respond without prejudice;
(ii) the exclusive right to control and direct the investigation, defense, or settlement of such claim; and
(iii) all reasonable necessary cooperation of 55 Degrees at your expense.
Perpetual licenses do not expire. However, Your license to the Products shall automatically terminate if You fail to comply with the terms of this EULA. In such case, You are required to remove all Software from Your computer systems and destroy any copies of the Software in Your possession.
If You entered into this agreement through an Authorized Reseller, the refund policy of that party may limit availability. Products purchased directly from 55 Degrees are non-refundable.
11. Proprietary Rights
(a) The Products and all copies thereof are protected by copyright and other intellectual property laws and treaties. You acknowledge and agree that all rights, title, and interest, including all copyright, trademark, patent, trade secret, intellectual property (including, but not limited to, algorithms and business processes), and other proprietary rights, arising out of, or relating to, the Products belong exclusively to 55 Degrees or its relevant third parties.
(b) All titles and copyrights in and to the Products (including but not limited to any images, icons, text files, pdfs, or other static non-code assets contained within the Products), the accompanying printed materials, and any copies of the Products, are owned by 55 Degrees or its suppliers. This EULA does not grant You any rights to use such content. If the Products contain documentation that is provided only in electronic form, You may print one copy of such electronic documentation. Except for any copies of this EULA, You may not copy the printed materials accompanying the Products.
(c) Other than as allowed by this EULA, or allowed by the laws of Sweden, the European Union, or Your country, You may not
(i) reverse engineer, decompile, disassemble, alter, duplicate, modify, rent, lease, loan, sublicense, make copies of, create derivative works from, distribute or provide non-Authorized Users with access to the Products in whole or part,
(ii) use the Products for the benefit of any third party,
(iii) incorporate any Products into a product or service You provide to a third party,
(iv) interfere with any license key mechanism in the Products or otherwise circumvent mechanisms in the Products intended to limit your use,
(v) remove or obscure any proprietary notices on the Products or any permitted copies of the Products, or
(vi) publicly disseminate information regarding the benchmarking performance of the Products.
(d) You may not copy or embed elements of the source code into other applications, or publish, transmit, or communicate the source code to other parties other than to You or the entity You represent.
(e) You retain all rights, title, responsibility, and interest in and to any data, including but not limited to Personal Information, that You provide to 55 Degrees (including https://55degrees.atlassian.net or other system used by 55 Degrees to provide support and to collect customer feedback).
(f) 55 Degrees shall own all modifications and derivative works of the Products, whether made by 55 Degrees, You, or any third party, and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by You or any other party relating to the Products. You shall not take (and shall not allow any third party to take) any action inconsistent with 55 Degrees’ ownership and interests as set forth above, or assist any third party in doing the same, and You will report to 55 Degrees promptly in writing an instance of suspected infringement of any intellectual property related to the Products and give 55 Degrees reasonable assistance in investigating and prosecuting the infringing acts.
(a) You agree that all code, inventions, know-how, business, technical, and financial information disclosed to You by 55 Degrees constitute the confidential property of 55 Degrees (“55 Degrees Confidential Information”). Any intellectual property, the underlying technology, and any performance information relating to the Products shall be deemed 55 Degrees Confidential Information without any marking or further designation. Except as expressly authorized herein, You will hold in confidence and not use or disclose any 55 Degrees Confidential Information. Your non-disclosure obligation shall not apply to information that You can document:
(i) was rightfully in your possession or known to You prior to receipt of the 55 Degrees Confidential Information;
(ii) is or has become public knowledge through no fault of Your own;
(iii) is rightfully obtained by You from a third party without breach of any confidentiality obligation; or
(iv) is independently developed by You or Your employees who had no access to such information. You may also disclose 55 Degrees Confidential Information if so required pursuant to a regulation, law, or court order (but only to the minimum extent required to comply with such regulation or order and with advance notice to 55 Degrees). You acknowledge that disclosure of 55 Degrees Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore upon any such disclosure by You, 55 Degrees shall be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law. For the avoidance of doubt, this Section shall not operate as a separate warranty with respect to the operation of any Products.
(b) 55 Degrees agrees that in the event that 55 Degrees has access to, either in oral or physical form, Your confidential or proprietary information, including but not limited to Your data and information concerning Your business, products, customers, services, policyholders and/or claimants (“Licensee Confidential Information”), 55 Degrees shall
(i) use such Licensee Confidential Information solely for the purpose of this EULA; and
(ii) take reasonable precautions, no less than it would take to prevent the disclosure of its own similar 55 Degrees Confidential Information, to ensure that it does not disclose the Licensee’s Confidential Information to any third party without first obtaining the other party’s prior written consent.
(c) Notwithstanding the above, 55 Degrees may disclose and may permit its representatives to disclose any Licensee Confidential Information
(i) to the extent it is required to do so by law or any order or request of any government agency; and
(ii) to 55 Degrees’ representatives to the extent required for the purposes of implementing the transactions contemplated by this EULA.
(d) For Licensee Confidential Information that does not constitute trade secrets under applicable law, these confidentiality obligations will expire three (3) years after the termination of the agreement between You and 55 Degrees. The recipient of such Licensee Confidential Information will be responsible for any breach of this Section by its employees, representatives, and agents. Licensee Confidential Information will not include any information that
(i) was independently developed by a party without the use of or reference to any Licensee Confidential Information belonging to the other party;
(ii) was acquired by either party from a third party having the legal right to furnish same to the other party; or
(iii) was at the time in question (whether at disclosure or thereafter) generally known by or available to the public.
13. Publicity Rights
You grant 55 Degrees the right to include Your company name, logo, and/or likeness that You provide during registration, and any review that You may provide (in full or in part) to 55 Degrees, within Product promotional material, and on the 55 Degrees website. You can revoke this right at any time by submitting a written request via email to firstname.lastname@example.org requesting to be excluded from future Product promotional material. Requests made after purchasing may take thirty (30) calendar days to process.
14. Export Restrictions
You may not use or otherwise export or re-export any Product except as authorized by Swedish law and the laws of the jurisdiction in which You obtained the Product. In particular, but without limitation, the Product may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the Product, You represent and warrant that You are not located in any such country or on any such list.
15. Disclaimer of Warranties, Limitation of Liability
(a) Save as provided in Section 17 below, the Products are provided on an “as is” and “as available” basis without warranty, express or implied, of any kind or nature, including, but not limited to, any warranties of performance, merchantability, fitness for a particular purpose, or title. You may have other statutory rights, but the duration of statutorily required warranties, if any, shall be limited to the shortest period permitted by law. 55 Degrees shall not be liable for delays, interruptions, service failures, and other problems inherent in the use of the internet and electronic communications or other systems outside the reasonable control of 55 Degrees. To the minimum extent permitted by law, 55 Degrees does not make any representation, warranty, or guarantee that:
(i) the use of the Products will be secure, timely, uninterrupted, or error-free;
(ii) the Products will operate in combination with any other hardware, software, system, or data;
(iii) the Products will meet your requirements or expectations;
(iv) any stored data will be accurate or reliable or that any stored data will not be lost or corrupted;
(v) errors or defects will be corrected; or
(vi) the Products are free of viruses or other harmful components.
(b) Except for the indemnification obligations of Section 17 or breach of Sections 5, 11 or 12, neither party will be liable to any person, with respect to any loss, damage, cost, expense or other claim, for any consequential (such as loss of income; loss of business profits or contracts; business interruption; loss of the use of money or anticipated savings; loss of information; loss of opportunity, goodwill or reputation; loss of, damage to or corruption of data), indirect, special, punitive or other damages in relation to the Products including, without limitation:
(i) any use or reliance on a Product by the person (including the form and content of errors in and/or omissions from any information contained in the Products);
(ii) any delay, interruption, or other failures in the provision of a Product; or
(iii) any change in the form or content of a Product. All the foregoing limitations shall apply even if 55 Degrees has been informed of the possibility of such damages.
(c) Except for the indemnification obligations of Section 17 or breach of Sections 5, 11, or 12, 55 Degrees’ aggregate liability under any claims arising out of this EULA shall not exceed the fees paid by You for the current Support Period, except where not permitted by applicable law, in which case 55 Degrees’ liability shall be limited to the maximum extent allowed by such applicable law.
(d) Except for each party’s indemnification obligations or breach of Sections 7, 11, or 12, neither party will be liable for lost profits or for special, indirect, incidental or consequential damages, regardless of the form of action, even if such party is advised of the possibility of such damages. The foregoing liability limitations shall apply to the maximum extent allowed by applicable law. To the extent the foregoing liability limitations or the warranty disclaimers of Section 15 are not allowed by applicable law, then the liability of 55 Degrees and the remedy of the Licensee shall be limited to:
(i) the re-supply of any defective Product; or
(ii) the refund of the license fees paid by you for the current Support Period for such defective Product.
(e) In no event will 55 Degrees’ aggregate liability under any claims arising out of this EULA exceed the fees paid by You for the current Support Period, except where not permitted by applicable law, in which case 55 Degrees’ liability shall be limited to the maximum extent allowed by such applicable law.
(f) These limitations will apply to You even if the remedies fail of their essential purpose.
16. Return Policy
55 Degrees customary business practice is to allow customers to return Software within 30 days of payment for any reason or no reason and to receive a refund of the amount paid for the returned Software. A return means that 55 Degrees will disable the license key that allowed the Software to operate. 55 Degrees will not accept returns after the 30-day return period.
17. Infringement, Indemnification
(a) If You purchase a Standard Use license, and if the Software becomes, or in the opinion of 55 Degrees may become, the subject of a claim of infringement of any third party right, 55 Degrees may, at its option and in its discretion:
(i) procure for You the right to use the Software free of any liability;
(ii) replace or modify the Software to make it non-infringing; or
(iii) refund any license fees paid by You for the current Support Period for that Software.
(b) You will defend or settle, at Your own expense, any action brought against 55 Degrees based upon the claim that any modifications by You to the Software not approved by 55 Degrees in writing, nor any combination by You of the Software with other, third-party, products not approved by 55 Degrees in writing infringes or violates any third party right, and only to the extent that such modification or combination contributes to such a claim; provided, however, that:
(i) 55 Degrees shall notify You promptly in writing of any such claim;
(ii) 55 Degrees shall not enter into any settlement or compromise any such claim without Your prior written consent;
(iii) You shall have sole control of any such action and settlement negotiations; and
(iv) 55 Degrees shall provide You with information and reasonable assistance, at Your request and expense, necessary to settle or defend such claim. You agree to pay all damages and costs finally awarded against 55 Degrees attributable to such claim.
(c) You agree to indemnify and hold 55 Degrees, and its subsidiaries, affiliates, officers, agents, and employees, harmless from any claims by third parties, and any related damages, losses, or costs (including reasonable attorney fees and costs), arising out of Your use of the Software, or Your violation of the EULA or any rights of a third party.
(d) 55 Degrees assumes no liability hereunder for and shall have no obligation to defend You or to pay costs, damages, or attorney’s fees for, any claim based upon any modifications to any of the Software not approved by 55 Degrees in writing or combination of any of the Software with products not approved by 55 Degrees in writing, and only to the extent that such modification or combination contributes to such a claim.
(e) 55 Degrees agrees to indemnify, and hold You harmless and Your respective directors, officers, employees, and agents from and against any and all third-party claims, losses, damages, suits, fees, judgments, costs, and expenses of every nature; including reasonable attorney’s fees and expenses arising out of, resulting from, or attributable to the Software’s claimed infringement or violation of any patent, copyright, trade secret, trademark, or other third-party intellectual property rights, except to the extent that the infringement or violation has been caused, or contributed to, by You or Your representatives.
(f) You will be liable for and agree to indemnify, defend and hold 55 Degrees harmless from and against any and all claims, liabilities, suits, actions, and expenses, including costs of litigation and reasonable legal costs, resulting directly or indirectly from:
(i) any information that is not accurate, up to date, or complete or is misleading or a misrepresentation;
(ii) any breach of this agreement by You or an Authorized User;
(iii) any misuse of the Products, from or by You, Your employees, contractors, and agents, or an Authorized User;
(iv) any breach of the law, regulation, or license by You or an Authorized User; and
(v) any claim brought by a third party including any Authorized User against a Party arising out of or in connection with Your or an Authorized User’s use of the Products or Your data.
(g) You agree to cooperate with 55 Degrees and cover all expenses for both parties in the handling of disputes, complaints, investigations or litigation that arise as a result of Your use of the Products including but not limited to disputes, complaints, investigations or litigation that arises out of or relates to incorrect information You have given to 55 Degrees.
(h) The obligations under this clause will survive the termination of this Agreement.
18. Compliance with Applicable Laws
You agree that you shall use the Product, and shall perform all obligations under this agreement in a manner that complies with all laws applicable to You and your use of the Products, including, but not limited to, any and all contractual, statutory, or common law right and obligations and applicable restrictions concerning intellectual property rights.
19. Dispute Resolution
(a) The parties agree that this EULA and the interpretation of its terms shall be governed by and construed in accordance with the laws of Sweden and subject to the exclusive jurisdiction of the courts located in Sweden. If You reside in a country where the laws of the stated jurisdiction are excluded from applying, Your country’s laws will apply to such disputes related to these terms. Otherwise, You agree that the laws of Sweden and the European Union govern this agreement, as well as any claim, dispute, action, or issue that might arise out of or in connection with it excluding their conflicts of laws principles. Any action or proceeding relating to this agreement must be brought to the District Court of Ystad, Sweden and each party irrevocably submit to the jurisdiction and venue of any such court in any such claim or dispute, except that 55 Degrees may seek injunctive relief in any court having jurisdiction to protect 55 Degrees Confidential Information or intellectual property.
(b) The United Nations Convention on Contracts for the International Sale of Goods (1980) is hereby excluded in its entirety from application to this EULA.
(c) Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties. The terms of the United Nations Convention on Contracts for the Sale of Goods do not apply to this EULA.
If any term of this EULA is found to be unenforceable or contrary to law, it will be modified to the least extent necessary to make it enforceable, and the remaining portions of this EULA will remain in full force and effect.
21. No Waiver
No waiver of any right under this EULA will be deemed effective unless contained in writing and signed by a duly authorized representative of the party against whom the waiver is to be asserted, and no waiver of any past or present right arising from any breach or failure to perform will be deemed to be a waiver of any future rights arising out of this EULA.
You may assign this EULA to succeeding parties in the case of a merger, acquisition, or change of control; provided, however, that in each case, (a) 55 Degrees is notified in writing within ninety (90) days of such assignment, (b) the assignee agrees to be bound by the terms and conditions contained in this EULA and (c) upon such assignment, You make no further use of the Product(s) licensed under this EULA. 55 Degrees may assign its rights and obligation under this EULA without Your consent. Any permitted assignee shall be bound by the terms and conditions of this EULA.
23. Statute of limitation
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Products or these terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
24. U.S. Government Users
If You are a U.S. Government end user, 55 Degrees is providing the Products to You as a "Commercial Item" as that term is defined in the U.S. Code of Federal Regulations (see 48 C.F.R. § 2.101), and the rights granted to You by 55 Degrees for the Products are the same as the rights the 55 Degrees customarily grant to others under this EULA.
25. Revisions to EULA
55 Degrees may update, modify or amend (together, “Revise”) this EULA from time to time, including any referenced policies and other documents. If a revision meaningfully reduces Your rights, the 55 Degrees will use reasonable efforts to notify You by, for example, sending an email to the billing or technical contact You designate in the applicable Order, posting on our Twitter account (https://twitter.com/55degreesAB), blog (https://medium.com/55-degrees), website, or on our marketplace listings, such as the Atlassian Marketplace website (https://marketplace.atlassian.com). If 55 Degrees revises this EULA during the term of Your license or subscription, the revised version will be effective upon Your next Renewal Term. In this case, if You object to any revisions, as Your exclusive remedy, You may choose not to renew, including canceling any terms set to auto-renew. With respect to No-Charge Products, accepting the revised EULA is required for You to continue using the No-Charge Products. You may be required to click through the updated EULA to show Your acceptance. If You do not agree to the revised EULA after it becomes effective, You will no longer have a right to use No-Charge Products. For the avoidance of doubt, any Order is subject to the version of the EULA in effect at the time of the Order.
26. Entire Agreement
This EULA constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements, proposals, negotiations, representations or communications, whether in written, oral, electronic, or other forms, relating to the subject matter. Both parties acknowledge that they have not been induced to enter into this EULA by any representations or promises not specifically stated herein.
This agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. Nothing in this agreement creates an exclusive relationship or in any way prevents 55 Degrees from entering into similar arrangements with or providing similar services to other entities, including, without limitation, other similar customers.
This EULA may not be modified or amended by You without 55 Degrees’ written agreement (which may be withheld in 55 Degrees’ complete discretion).
In the event of a conflict between the terms of this EULA and the terms of any open-source licenses applicable to the Software, for the specific terms in conflict, the terms of the open-source licenses shall control with regard to the Software, or part thereof.
27. Contact Information
For communications concerning this EULA, please write to email@example.com.
-- End of EULA --
Changelog of document
November 16, 2022 - Removed On-Premise Subscriptions, such as those for Jira Data Center apps.
July 15, 2022 - Hosted Services removed from this document
June 2, 2022 - Added note regarding new Cloud terms
March 29, 2021 - Section 6: Added clarification regarding the duration of subscription terms for on-premise product licenses. Section 15: Changed text from "maximum extent" to "minimum extent".
July 15, 2020 - Removed duplicated sections 7 and 8
June 30, 2020 - Original version of global EULA replacing Atlassian-specific EULA