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The privacy policy for those visiting our website, our community, or interacting with us in other ways. Legal Agreements Cloud Products On-Prem Subscription Products On-Premise Perpetual Products Privacy Cookie Policy for Apps Privacy Statement Privacy: Customer Employees Privacy: Marketing Privacy: Websites Privacy: Questions, Complaints... Privacy: Suppliers Terms of Use Website Terms Community Terms Archives Privacy Policy If you visit our website, our community or in other way interact with us We at 55 Degrees AB (" 55 Degrees ", "we "," our ", and" us ") care about your privacy and want you to feel safe when we process your personal data. In this privacy policy, we want to inform you about how we process your personal data when you visit www.55degrees.se , www.actionableagile.com , our subdomains, and our listings on third-party marketplaces (“Websites”), use our community or in other way interact with us.. Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short We process your personal data according to below: - If you use our website and/or use our community , we process your personal data to: analyse how our website and community is used with Google Analytics, Wix, Wordpress, and Mighty Networks (if you have given your consent), show you relevant marketing online from us on other websites and social media that you are visiting, such as Facebook (if you have given your consent), and make the website and the community function properly. - If you communicate with us, e.g. through the use of social media or our contact forms , we process your personal data to communicate with you. In order to market our products and services towards you we will share your personal data with third-party services which means your personal data will be transferred outside the EU/EEA. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g. if you receive our newsletters or if you work for a company that is a customer to 55 Degrees. Your rights Below you will find a detailed description of your rights and how to exercise them. In summary, you have the following rights: the right to lodge a complaint with a supervisory authority, the right to withdraw your consent to our processing, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, the right to restrict our processing, and the right to data portability . If you have any questions about your rights or want to exercise any of your rights, you are more than welcome to contact us. Below you can read more about: By pressing the selected heading, you will be moved to the relevant paragraph. Who is responsible and how to contact us? A detailed description of how we process your personal data Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” When we refer to "your company" in this privacy policy, we refer to your employer or the organization or public body that you represent. Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e., as processors. When you receive our surveys, newsletters, or other marketing, it is 55 Degrees AB that is responsible for the processing of your personal data. If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden A detailed description of how we process your persona l data Below you will find a detailed description of how we process your personal data: If you visit our websites and/or use our community , and/or If we communicate, e.g. through the use of social media or our contact forms If you visit our websites and/or use our community We gather personal data from you, from your device and through a third-party service. We will collect personal data by using cookies. To protect your privacy, we have taken measures to avoid identifying you when you visit our websites. We do not use the personal data from cookies to identify you. To analyse how our websites and community are used in order to make improvements If you have given your consent when you visit our websites and/or use our community What processing we perform If you consent to analytics Analyze how you use our websites and/or our community to optimize functions, to adapt the websites and/or our community to suit our visitors, and to be able to draw conclusions regarding our visitors To do this, we use an analytic service from Google Analytics , Wix , Wordpress , and Mighty Networks , which means that we use a random ID to distinguish your device from other visitors and to acknowledge patterns in how our websites are used. We will, however, not know who you are What personal data we process An encrypted version of your IP address which we at 55 Degrees can’t connect to you as an individual Unique ID and session number Information about your device/browser (initial timestamp, last timestamp, current timestamp and your screen resolution) Information about your activities on the websites, e.g. what you click on Other information that Google, Wix, Wordpress, and Mighty Networks has about you, e.g. information about from which site you found us Our legal basis for the processing: Consent (Article 6.1.a GDPR) Your personal data will be processed based on your consent. You can withdraw such consent at any time by contacting us . You can prevent Google Analytics from using your personal data by downloading and installing this browser add on . Storage period: We will use your personal data for 14 months after your visit to our sites. Google , Wix , Wordpress , and Mighty Networks will continue to use your personal data for their own purposes, and they will inform you separately about such processing. To show you online marketing after your visit to our websites If you have given your consent when you visit our websites What processing we perform If you consent to online marketing when you visit our websites We market our products and services by showing you offers and marketing online that we believe your company are interested in We show you such marketing on other websites you visit. We do this by the use of marketing tools from Google and Facebook . You see marketing based on information that these companies have about you beforehand (so-called profiling*) What personal data we process An encrypted version of your IP address which means we at 55 Degrees can't identify you as an individual Thereafter you will see search results and ads based on: An analysis of how you use our websites Information that the marketing services we use have about you from before, e.g., information on which site you found us Our legal basis for the processing: Consent (Article 6.1.a GDPR) Your personal data will be processed based on your consent. You can withdraw such consent at any time by contacting us . Here you can make choices about the marketing you see from Google. Here you can make choices about the marketing you see from Facebook. Storage period: Google and Facebook continue to use your personal data for marketing purposes for the longest two years after your visit to any of our websites. We at 55 Degrees do not continue to store your personal data for this purpose. Google and Facebook will continue to process your personal data for their own purposes, i.e. as a controller. Information on how long they store your personal data can be found in their respective privacy information. * Profiling: We use so-called profiling to be able to show you offers that are relevant to you and to provide you with customized marketing. We use profiling so that you can see relevant marketing instead of general offers and information which you may not be interested in. You have the right to object to profiling as described above under the section explaining your rights . To make the websites and community function properly When you visit our websites and/or use our community What processing we perform To technically make the websites work, e.g., remember your previous choices What personal data we process Technical information Information about your previous choices, e.g., if you have consented However, we will not connect the information to you as an individual or to other information we have. Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) The personal data will be processed based on our legitimate interest to make the websites work. For security purposes IP address and information about your device Legitimate interest (Article 6.1.f GDPR) The personal data will be processed based on our legitimate interest to make the websites work. Keep you logged in to our community Your log in information, e.g., username and password However, we do not actively look at your password. We need to technically process information about your log in details to keep you logged in to our community. Legitimate interest (Article 6.1.f GDPR) The personal data will be processed based on our legitimate interest to make the websites work. Storage period: We will use your personal data during the time you visit our websites. Personal data used for security purposes will be used for 30 days after your visit. If we communicate, e.g. through the use of social media or our contact forms We gather personal data from you and from any social media channels you use. If you communicate with us as a representative of a customer, our privacy policy for customers applies instead. To communicate with you What processing we perform Communicate, e.g., via e-mail or contact form on our websites Answer your questions and give you the best service Communicate via social media, e.g., if you comment on our site or our social media page. These social media channels either process your personal data on our instructions or as controllers in their own right. We suggest that you also familiarize yourself with the privacy information of that platform What personal data we process Information you provide to us, e.g. name, which company you represent, and contact information If you visit our social media channels, we also process: Information from your profile on the social media in question (username and any picture you have chosen for your account) Other information regarding the matter for which you contact us Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) The personal data will be processed based on our legitimate interest to make the websites work. Storage period: Communication with us via our websites or in e-mails will be stored during the matter for which you have contacted us and thereafter for us to be able to handle any questions, complaints, or claims. You can read more about this in our privacy policy for questions, complaints and claims . You can delete your comments and communication with us on our social media channels at any time. We will remove posts or comments that breach the rules of the platform or conflict with legislation as soon as possible. Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless it is necessary. This means that your personal data will be handled by our employees but only by the personnel in need of such access to conduct their work. We need to work with suppliers and partners to conduct our business. Such parties will therefore process your personal data. We are responsible for any sharing of your personal data to such suppliers or partners and to make sure your personal data are safe when shared with third parties as set out below. We will share your personal data with the following recipients: If you interact with us or visit our social media accounts, the social media platforms that you use will process personal data about you as a user. When you visit our websites and/or use our community and have given your consent, your personal data will be processed by the analytics- and marketing services that we use, i.e., Google , Facebook , Wix , Wordpress, and/or Mighty Networks . These recipients process personal data on our behalf as processors but are also processing your personal data as controllers. These services inform you separately about the processing that they are responsible for. We will store your personal data, anonymized when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . Where is your personal data processed? Your personal data will mainly be processed within the EU/EEA. However, when we use Google , Wix , Wordpress , Mighty Networks , and Facebook , or if you visit our social media, your personal data will be transferred outside the EU/EEA. One reason is that many of these companies are based in the United States. We have anonymized your personal data as far as possible to avoid your personal data being transferred outside of the EU/EEA. Transfers only take place in accordance with applicable data protection legislation meaning that we will transfer your personal data outside the EU/EEA when we can ensure an appropriate level of protection of your personal data. We will transfer your personal data under the standard contractual clauses (article 46.1 c GDPR), Module 1 (controller to controller), and Module 2 (controller to processor). You can find the standard contractual clauses here . In those situations where we have made an assessment that legislation and similar in a specific country outside of EU/EES, to which we transfer your personal data, affects the effectivity of the standard contractual clauses, we will take supplementary measures to ensure an appropriate level of protection of your personal data. If you want to know more about who we share your personal data with and how your personal data is transferred, please feel free to contact us. Our contact information can be found at the beginning of this privacy policy. What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. Right to withdraw consent (Article 7.3 GDPR) You have the right to withdraw your consent at any time by contacting us. In detail: The withdrawal of consent shall not a ffect the lawfulness of processing based on consent before its withdrawal. Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we do process your personal data, you also have a right to obtain a copy of the personal data processed by us as well as information about our processing of your personal data. In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means, the information will be provided to you in a commonly used electronic form unless otherwise requested by you. Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on Article 6.1 f GDPR, including profiling based on that provision. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, you have an unconditional right to have the processing of your personal data for such purposes ceased. In the context of the use of information society services, and regardless of Directive 2002/58/EC (ePrivacy Directive, or ePD), you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We have the obligation to erase your personal data without undue delay where one of the following grounds applies: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you withdraw your consent on which the processing is based, and there is no other legal ground for the processing, you object to the proc essing pursuant to Article 21.1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR; the personal data have been unlawfully processed, or the personal data have to be erased for compliance with a legal obligation in Union or Member State law that applies to us. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Please note that our obligation to erase and inform according to above shall not apply to the extent processing is necessary according to the following reasons: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defense of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. In detail: Your right applies if: the accuracy of the personal data is contested by you during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21.1 GDPR pending the verification whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defense of legal claims even though we no longer need the personal data for the purposes of processing. Where the processing has been restricted according to above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. We will notify each recipient to whom the personal data has been provided about any restriction of processing according to above if this does not occur to be impossible or entails a disproportionate effort. If you want more information about these recipients, you are welcome to contact us . Right to data portability (Article 20 GDPR) You have the right to receive your personal data (that you have provided to us) from us in a structured, commonly used and machine-readable format and, where technically feasible, have your personal data transferred to another data controller (“data portability”). In detail: The right applies if: the processing is based on the lawful basis consent, and the processing is carried out by automated means. The exercise of the right to data portability shall be without prejudice to the right to erasure, i.e. Article 17. Your right to data portability shall not adversely affect the rights and freedoms of others. Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” As we state above, for some purposes, we process your personal data based on our “legitimate interest.” By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us. Our contact information can be found at the beginning of this privacy policy. This privacy policy was adopted on July 7, 2023. responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict rights-withdraw portability interests visit-websites communicate

The privacy policy relevant to those providing goods and services to 55 Degrees. Legal Agreements Cloud Products On-Prem Subscription Products On-Premise Perpetual Products Privacy Cookie Policy for Apps Privacy Statement Privacy: Customer Employees Privacy: Marketing Privacy: Websites Privacy: Questions, Complaints... Privacy: Suppliers Terms of Use Website Terms Community Terms Archives Privacy Policy If you represent a supplier If you represent a supplier to 55 Degrees AB (”55 Degrees ”, “we ”,” our ” and ”us ”) we at 55 Degrees will process your personal data if you are stated as the contact person for your company or if you in other ways are in contact with us as representative of one of our suppliers. In this privacy policy, you find information about when that is the case, how we process your personal data, and what rights you have when it comes to this data processing. Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short We process your personal data as necessary to: - enter into an agreement with your company and administrate our relationship, and - when relevant, comply with accounting legislation. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g., if you visit our website or otherwise are in contact with us. Your rights Below you find a detailed description of your rights and how to exercise them. In summary, you have the following rights: the right to lodge a complaint with a supervisory authority, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, and the right to restrict our processing. Below you can read more about: You will be moved to the relevant paragraph by pressing the selected heading. Who is responsible, and how to contact us? Detailed description of how we process your personal data To enter into an agreement with your company and administer our relationship To comply with accounting legislation Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description When we refer to “your company” in this privacy policy, we refer to your employer or the organisation or public body that you represent. Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e. as processors. In some situations, we are, however ourselves responsible for the processing of your personal data and acting as controllers. These situations are explained in the charts below. If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden A detailed description of how we process your personal data We collect your personal data directly from you. We may also collect your personal data from your company, if they state you as their representative. To enter into an agreement with your company and administer our relationship What processing do we perform? Enter into an agreement with your company, including any negotiation between the companies Administrate our relationship with your company (e.g. communicate with our supplier) What personal data do we process? Information you or your company provide to us, e.g. name, information about which organisation you represent, position in your company, telephone number, and e-mail address Our legal basis for the processing Legitimate interest Your personal data will be processed based on our legitimate interest to negotiate and enter into an agreement with your company and to administrate the agreement. By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us. Our contact details can be found at the beginning of this privacy policy. Storage period Your personal data will be deleted if we conclude that we will not enter into an agreement with your company. If your company becomes our supplier, we will store your personal data for this purpose as long as the company you represent is our supplier and until we have evaluated our previous partnership and potential future partnership and up to six months afterward. If we receive information that you no longer represent the company, we will delete your personal data unless your data is included in email communication, agreements, and similar documentation, which we cannot delete – in case of a dispute. To comply with accounting legislation What processing do we perform? Store information in accounting material when relevant What personal data do we process? Name, history regarding payments made, and other information that constitutes accounting records Our legal basis for the processing Legal obligation The processing is necessary to comply with legal obligations to which we are subject, i.e., accounting legislation. You need to provide us with this information. Otherwise, we will not be able to administrate our relationship with your company. Storage period We will store any document constituting accounting material and the personal data included therein according to the storage period stated in the accounting legislation. In Sweden, this means that we will store your personal data for seven to eight years, i.e., until and including the seventh year after the end of the calendar year for the fiscal year to which the personal data relates. Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless it is necessary. This means that your personal data will be handled by our employees but only by the personnel needing such access to conduct their work. We will store your personal data, anonymised when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . We will store your personal data within our accounting systems to ensure good and secure financial operations relating to our suppliers. This means that we share your personal data with our accounting suppliers . The above parties will process these on our behalf and following our instructions. We need to work with third parties to conduct our business. We are responsible for any sharing of your personal data to such suppliers and to ensure that your personal data is safe when shared with third parties. For more detailed information on our suppliers and the information we store with them, please visit our supplier page located at https://support.55degrees.se/space/SECURE/2014216193 . Where is your personal data processed ? We use EU/EEA vendors that store data in the EU/EEA when possible. However, when we must use suppliers outside of the EU/EEA, your personal data will, in most cases, be processed outside the EU/EEA. These are the cases in which we transfer your data outside of the EU/EEA: When you book a meeting with us, we gather your personal data as a meeting attendee, e.g., your e-mail address. This information about you is entered by you or the company you represent into Calendly, a service that stores data in the USA. When you attend a virtual meeting with us, we store your personal data as a meeting attendee, e.g., your name and e-mail address. This information is stored in Zoom or Microsoft Teams, which store data in the USA. In the above situations, our suppliers and we rely on Standard Contractual Clauses for the transfer of personal data outside of the EU/EEA. The use of Standard Contractual Clauses is an effort to provide a safe transfer of your personal data. You find a more detailed description of the transfer of personal data at https://support.55degrees.se/space/SECURE/2014216193 . If you want to know more about whom we share your personal data with and how your personal data is transferred, please contact us. Our contact information can be found at the beginning of this privacy policy. What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we process your personal data, you also have a right to obtain a copy of the personal data processed by us and information about our processing of your personal data. In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means, the information will be provided in a commonly used electronic form unless otherwise requested by you. Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to the process ing of your personal data, which is based on our legitimate interest, i.e., Article 6.1 f GDPR. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims. In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay if: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you object to the processing pursuant to Article 21.1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR, the personal data have been unlawfully processed, or the personal data must be erased to comply with a legal obligation in Union or Member State law that applies to us. Where we have made the personal data public and are obliged in accordance with the rights stated above to erase the personal data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defense of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. In detail: Your right applies if: the accuracy of the personal data is contested by you, during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21.1 GDPR pending the verification of whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defense of legal claims even though we no longer need the personal data for the purposes of the processing. Where the processing has been restricted according to the above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. We will notify you before the restriction of the processing is lifted. We will also communicate any restriction of processing of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to, unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict enter-agreement comply This privacy policy was adopted on January 16, 2023.

Order agreement, terms and conditions, and DPA for 55 Degrees On-Premise products sold via subscription. Legal Agreements Cloud Products On-Prem Subscription Products On-Premise Perpetual Products Privacy Cookie Policy for Apps Privacy Statement Privacy: Customer Employees Privacy: Marketing Privacy: Websites Privacy: Questions, Complaints... Privacy: Suppliers Terms of Use Website Terms Community Terms Archives Order Agreement On-Premise Subscription Products Effective starting: September 6, 2023 This agreement is relevant for all Jira Data Center apps offered by 55 Degrees. Have Jira Server apps or previously purchased Standalone On-Prem licenses? Go to our On-Premise Perpetual Product Customer Agreement . Cloud customers should view our Cloud Product Customer Agreement . This Order Agreement has been entered into between 55 Degrees AB, with Swedish company reg. no. 559201-6843, hereinafter referred to as the ”Supplier ”, and the company stated when starting the subscription, hereinafter referred to as the ”Customer ”. 1. Background and General Terms 1.1. The Supplier and the Customer hereby agree that the Supplier will provide the Product to the Customer. The Agreement applies only to purchases made for the Supplier's On-Premise versions of our products sold for Integration into Jira Data Center or for our own SaaS products. This agreement is not applicable to any previous sale of On-Premise software sold with a perpetual license, including Jira Server licenses 1.2. Words starting with capital letters are defined in this Order Agreement and at the end of the Terms, in the appendix “Definitions”. 1.3. The Agreement consists of this Order Agreement and the following appendices: Appendix 1 – the Terms , and Appendix 2 – the DPA . 1.4. In the event of a conflict between this Order Agreement and the appendices, the terms set out in the Order Agreement shall apply, except for what is stated regarding the processing of personal data, where the DPA shall take precedence. 2. Pricing and Payment 2.1. The Customer shall pay the prices that are stated on the third-party platform or on the Supplier’s website at the time the Customer enters into the Agreement. 2.2. The prices agreed on in this Order Agreement apply at the time when the Order Agreement is concluded. Any prices are stated excluding value-added tax. 3. Term and Termination This Order Agreement becomes effective when the Customer has purchased the right to use the Product at (i) a third-party platform such as Atlassian or (ii) at the Supplier’s website, and this has been confirmed by the Supplier. The Order Agreement remains valid until terminated by either party according to the Terms. APPENDIX 1 The Supplier's General Terms and Conditions On-Premise Subscription Products 1. Background 1.1. These general terms and conditions (the “Terms”) describe the legal terms and conditions that apply when the Customer purchases the Supplier’s Product. 1.2. The Customer is a company or organization and the individual representing the Customer warrants that he or she has authority to enter into an Agreement with the Supplier. 1.3. When starting the Agreement, the Customer confirms that it is not listed on any official terrorist list or is not associated with any country or organization sanctioned by Sweden, the European Union, or the United States. 2. The Product 2.1. The Supplier provides the Product to the Customer in accordance with the Agreement. The Product is provided electronically to the Customer who installs it in their own IT environment. 2.2. If the Customer purchased the Product at a third-party platform such as Atlassian, separate, additional terms may apply to the Customer’s use of such third-party’s platform. The Supplier takes no responsibility for the Customer’s use of such third-party’s platform or any fault, damage, or unavailability of the Product which is due to such third-party platform, regardless of whether such third-party takes responsibility according to its third-party terms. The Terms in this document apply only to the Customer’s use of the Product. 2.3. When the Customer purchases the Product, the Customer agrees to these Terms and is given a right to use and install the Product for the number of End-Users that has been agreed on in the Order Agreement and for the period for which the Agreement applies. The Customer can add more End-Users by placing additional orders. The Customer’s right is non-exclusive, time-limited, and non-transferable and applies to the Customer’s own business, unless otherwise agreed in the Order Agreement. The right applies provided that the Customer fulfills its payment obligations and other obligations under the Agreement. 2.4. The Supplier is always trying to improve the Product and may from time to time make developments, additions, and changes to the Product. 3. The Supplier's Obligations 3.1. The Product shall be considered to have been made available when the Supplier has made it accessible for download and/or installation to the Customer through the internet, e.g. by making it accessible for implementation. For the avoidance of doubt, the Supplier does not provide assistance with the installation. 3.2. The Supplier provides the Product according to the security practices stated on the website of the Supplier. 3.3. The Product is provided “as is”. The Product does not include any integrations to other systems or applications that the Customer may want to use the Product together with if such integrations have not been explicitly agreed on in the Order Agreement. When integrations are included, the Supplier does not take responsibility for the continued functionality of such integrations if a third-party provider changes its service. . 4. Availability and Support 4.1. The Supplier may provide the Customer with online support services related to the Product, via the support portal , at its discretion and for the sole purpose of addressing technical issues relating to the use of the Product. Any support is governed by the Supplier’s policies and programs described in any user manual, online documentation, and/or other materials provided by the Supplier. 4.2. The Product is intended to work together with a specific host application provided by a third party, such as Atlassian. Each version of the Product is intended to work on one or more versions of a specific host application. Support is only provided if (i) the host application provider still publicly supports the host application version used by the Customer, and (ii) the Customer has installed a version of the Product that is compatible with their specific version of the host application. 4.3. Insignificant inconveniences shall not result in the Product being considered unavailable. 4.4. The Customer shall contact the Supplier to report any errors or problems regarding the Product as soon as possible. The Supplier shall thereafter work towards launching a new version of the Product which remedies the errors or problems within a reasonable time. The Supplier’s obligation to provide a new version does not apply if the new version would cause inconvenience and costs to the Supplier that are unreasonably large in relation to the significance of the errors or problems for the Customer. 4.5. In the event the Product has an error that the Supplier deems critical for the functionality of the Product, the Customer’s sole and exclusive remedy shall be either a pro-rated refund of the fee for the current subscription period for the Product or a discount towards the cost of future purchases, at the choice of the Supplier. Such remedy shall be in proportion to the effect for the Customer. The maximum remedy for a year shall be 50% of the price the Customer should have paid for the relevant time period. 5. The Customer's Obligations 5.1. Unless otherwise agreed, the Customer is responsible for the following: a) to download and install the Product; b) to use a version of the Product that is intended for the host application version that the Customer is using. Information about such compatibility is located at the point of download for each version; c) to only install and use the Product on hardware systems owned, leased, or controlled by the Customer, or by a third party provider which the Customer is responsible for the actions of; d) any act of its employees, consultants or other persons appointed by the Customer to use the Product, in particular, the Customer shall make sure that the Customer’s End-Users do not share account access to individuals without authority to use the Product; e) not using the Product for competitive analysis or similar purposes; f) only use the Product for the number of End-Users or similar limitations that have been set out and agreed when concluding the Order Agreement; g) to maintain any equipment and software required to use the Product, maintain the security of its IT environment and to always use the Product in accordance with the Supplier’s Documentation; h) to provide the Supplier with information about the Customer and its use of the Product reasonably required by the Supplier to be able to provide the Product and make improvements, additions and changes to the Product, the Customer can be required to provide information about connection details and information about authorized users; i) notify the Supplier immediately at the Supplier’s support portal if the Product is unavailable; and j) to use the Product in accordance with all applicable laws, regulations, and guidelines issued by a competent authority. 5.2. The Customer shall not use, copy, modify or give access to the Product to a greater extent than has been agreed on or is considered within the intended use of the Product. The Customer shall especially not decompile, disassemble, or in other ways reverse engineer the Product, except as necessary in order to make the Product work with other software used by the Customer. According to Swedish legislation, the Customer is however allowed to make copies of the Product when it is necessary in order to use the Product as intended, without additional compensation and to a reasonable extent. This mainly refers to copies for backup and security purposes. Any copies are subject to terms set out in the Agreement. 5.3. The Supplier is not responsible for changes in the Product that occur because of the Customer’s actions. The Supplier is also not responsible for any failure of the Product to work as intended due to the configuration of the host application and/or the Customer’s IT environment. 5.4. If the Customer does not comply with the terms of the Agreement and does not rectify within ten (10) days of the Supplier notifying the Customer of the non-compliance, the Supplier is entitled to suspend the Product until rectification is made. The Customer shall indemnify the Supplier for any costs or claims by a third party based on the Customer’s use of the Product in violation of the terms of the Agreement. 6. Prices and Payment 6.1. The Customer shall pay the prices that the parties specifically have agreed on in the Order Agreement. 6.2. Unless otherwise explicitly agreed, the Supplier has the right to adjust prices at any time, such adjustments will take effect on the coming Agreement Terms, i.e. when the Agreement is renewed. In addition, the Supplier may at any time adjust prices due to changes in regulations, taxes, fees, or similar circumstances beyond the Supplier’s control. 7. Trial Period and Early Access 7.1. If the Customer registers to use the Product for a free Trial Period these Terms shall apply, in applicable parts, during the Trial Period. Sections that, by their nature, are not applicable during the Trial Period shall be inapplicable during such period, including but not limited to section 4.1, 6, 8, 13.3, 13.4, 13.5, and 13.7. 7.2. When the Supplier offers a Trial Period or Early Access, the Supplier’s obligation is limited to providing the Customer with access to use the Product. Thus, the Supplier has no responsibility for the Product functioning in a certain way or responsibility for providing the Customer with support or remedying any unavailability. However, the Supplier will usually make sure that the Product works as intended. The Supplier is neither liable for any direct or indirect damages due to the Customer’s use of the Product. 7.3. The term of the Agreement for the Customer’s Trial Period is stated when the Customer starts to use the Trial Period. When the term of the Trial Period has expired, the Customer may choose to continue using the Product and then pay for it in accordance with what is stated in the Terms. 7.4. The Customer does not have the right to use more than one free Trial Period unless explicitly allowed by the licensing platform or the Supplier. The Customer shall reimburse the Supplier for any unallowed continued use of the Product during an additional Trial Period. Such reimbursement shall be coherent with the Supplier’s highest prices for using the Product at that point in time. 7.5. The parties may at any time choose to end the Trial Period and the Customer will, in that case, no longer use the Product. The parties may as well at any time choose to end the Early Access and the Customer will, in such case, no longer have access to the Early Access features in the Product. 8. Term and Termination 8.1. The Agreement is provided for the Agreement Term. 8.2. If the parties have not agreed otherwise, the Agreement shall enter into force when the Order Agreement has been concluded (for example when the Customer has signed up to use the Product at the Supplier’s website and this has been confirmed by the Supplier). The Agreement is renewed by the Customer paying a renewal quote at the third party platform for an additional Agreement Term unless otherwise agreed upon. 8.3. Either party can terminate the Agreement at any time. Such termination shall take effect on the coming Agreement Term. The Customer shall make such notification at the point of sale, for example at the third-party platform as Atlassian. 8.4. The Supplier has the right to terminate the Agreement with immediate effect if: a) the Customer has committed a material breach of the Agreement and does not take full correction of such breach within thirty (30) days of the other party giving written notice thereof; or b) the Customer is declared bankrupt, enters into liquidation, cancels its payments, or can otherwise reasonably be assumed to have become insolvent. 8.5. When the Agreement has been terminated, the Customer shall immediately cease to use the Product and, in particular, uninstall the Product from its hardware. Both parties shall return or delete such information that is covered by confidentiality in accordance with section 11, including Documentation. 9. Amendments The Supplier may change the Agreement at any time by giving the Customer a three (3) months prior written notice. The Customer may terminate the Agreement if the Customer has a reasonable explanation for not accepting the new Agreement by giving notice at least one (1) month before the new Agreement will come into force. In such case, the Supplier shall pay back the amounts corresponding to the period the Customer has not been able to use the Product. The Customer may not terminate the Agreement if the grounds for a significant change to the Agreement is due to changes in law, constitution, by authority decision, or changes in other circumstances outside of the Supplier’s control. The Customer has the right to terminate the Agreement with immediate effect if such change entails a significant inconvenience for the Customer. 10. Personal Data 10.1. Within the scope of fulfilling the obligations under the Agreement, the Supplier will process personal data on behalf of the Customer. Within the scope of such processing, the Customer is the controller for personal data and the Supplier is the processor. For this purpose, the parties have entered into a DPA (Appendix 2) . 10.2. The Supplier may gather and in other ways process personal data as a data controller in order to improve the Product. This processing is included in the Supplier’s relevant Privacy Policy . 11. Confidentiality 11.1. Both parties hereby agree not to, without the other party’s prior written approval, publish or otherwise disclose to third parties any information relating to the other party’s business which is or can be reasonably presumed to be confidential, with the exemption for: a) information that is or becomes publicly known, except through a breach of this Agreement by the receiving party; b) information from a third party that is public to the receiving party without obligation of confidentiality; c) information that was known to the receiving party prior to receipt from the disclosing party, without obligation of confidentiality; or d) the disclosure or use of information is required by law, regulations, or any other regulatory body. In the event of such disclosure, the disclosing party shall, if possible, notify the other party before such disclosure takes place. 11.2. Specifically, the Supplier shall keep any Customer Data secret and ensure that employees only have access to the Customer Data if it is necessary to perform the services, e.g. support and maintenance (“need to know basis”). 11.3. Information that a party has stated as confidential shall always be regarded as confidential information. 11.4. Each party is responsible for compliance with this confidentiality undertaking by its respective subcontractors, consultants, and employees. The confidentiality undertaking under this section applies during the term of the Agreement and for a period of three (3) years after the Agreement has expired. The confidentiality undertaking for Customer Data applies for an indefinite period of time. 12. Publicity and Marketing 12.1. Unless the Customer has objected according to section 12.2, the Supplier may publicly state that the Customer is a customer of the Supplier. The Customer grants the Supplier the right to include the Customer’s name, trademark, logo, or similar identifying material in a listing of customers on the Supplier’s website and/or promotional material in relation to the Product. 12.2. The Customer may, via the Supplier’s support portal, ask the Supplier not to include information about the Customer in any publicly available material. Such a request can be made at any time, even before the Supplier has published information according to section 12.1. After a request from the Customer, the Supplier shall stop including information about the Customer in any publicly available material within thirty (30) days and as far as possible delete any already publicized information about the Customer. 13. Intellectual Property Rights 13.1. The Supplier or its licensors hold all rights, including intellectual property rights, to the Product and the Documentation (including, without limitation to, such development or improvements specifically performed on behalf of the Customer) including software and source code. Nothing in the Agreement shall be construed as a transfer of such rights, or any part thereof, to the Customer. To be clear, the Customer is for example not allowed to reverse engineer, decompile, disassemble, alter, duplicate, modify, rent, lease, loan, sublicense, make copies of, create derivative works from, distribute or provide other parties with access to the Product in whole or in part, except as stated in section 5.2. 13.2. The Customer has all rights, including intellectual property rights, to the Customer Data. During the term of the Agreement, the Supplier may use the Customer Data and data related to the Customer’s use of the Product (personal data excluded) in order to provide the Product to the Customer successfully. 13.3. The Supplier shall compensate the Customer for damage suffered by the Customer as a result of claims from third parties regarding infringement of such third party’s intellectual property rights. The limitation of liability as set out in this section 13 and in section 14 shall however apply, except for what is stated in section 14.5. 13.4. The Supplier’s obligation to indemnify the Customer pursuant to section 13 applies only provided that the Customer: a) without undue delay notifies the Supplier in writing of claims made against the Customer; b) allows the Supplier to control the defence and make decisions alone in all related settlement negotiations; and c) acts in accordance with the Supplier's Documentation and cooperates with and assists the Supplier to the extent that the Supplier reasonably requests. 13.5. If it comes to the Supplier’s knowledge or is finally settled that there is an infringement of a third party’s intellectual property rights, the Supplier may choose to either: a) ensure the Customer a continued right to use the Product; b) change the Product so that infringement no longer exists; c) replace the Product, or any part thereof, with any other non-infringing equivalent product; or d) terminate or temporarily cease to provide the Product and, after deducting the Customer’s reasonable benefit, repay the Customer’s fee paid for the Product, without interest. 13.6. The Supplier has the right to freely use the know-how, professional knowledge, experience, and skills that the Supplier acquires through or in connection with providing the Product. 13.7. The Supplier’s obligations under this section 13 are conditional upon the Customer’s use of the Product exclusively in accordance with the terms of the Agreement. 13.8. This section 13 constitutes the Supplier’s total liability towards the Customer for infringement of third parties’ intellectual property rights. 14. Limitation of Liability 14.1. The Supplier’s responsibility for the provision of the Product is limited in accordance with what is stated in these Terms. 14.2. The Supplier is - with the limitations set out below - liable to the Customer for damages caused due to the Supplier’s negligence. However, the Supplier is not liable for damages caused by third-party platforms, such as Atlassian, including any fault, disturbance, or unavailability caused by such third-party platform, or any integrations to other systems or applications that the Customer may want to use the Product together with. Neither is the Supplier liable for damages due to modifications or changes to the Product made according to the Customer’s instructions or performed by anyone other than the Supplier (including but not limited to the Customer and Customer’s suppliers). 14.3. The Product is provided on an “as-is” basis without any express or implicit promises or guarantees. 14.4. Notwithstanding the above, the Supplier shall under no circumstance be liable for indirect damages (Sw. indirekt skada), including damages caused by loss of profit, revenue, anticipated savings or goodwill, loss of information or Customer Data, loss due to operational, business, power or network interruptions, loss due to modifications of the Product made in accordance with the Customer’s instructions or performed by anyone other than the Supplier, as well as any claims due to the Customer’s possible liability to third parties; without prejudice to section 13.3. The Supplier is neither liable for any claims deriving from the Customer’s relationship with any third-party platform such as Atlassian where the Product was purchased or integrated with. 14.5. The Supplier’s total and aggregate liability under the Agreement regardless of the number of incidents, is limited to the amount paid by the Customer according to the Agreement during the twelve (12) months prior to the time the damage occurred. 14.6. The Customer shall, in order not to lose its right, submit a claim for compensation in writing no later than ninety (90) days after the Customer noticed, or should have noticed, the actual damage or loss, however in no case later than six (6) months from when the loss arose. 14.7. In case of a claim from a third party, the party responsible for such claim shall indemnify and hold the other party harmless. 15. Force Majeure 15.1. Each party shall be relieved from liability for damages for a failure to perform any obligation under the Agreement to the extent that the due performance is prevented by reason of any circumstance beyond the control of the party. Such as internet limitation or slow connection, power outages, network intrusion, lawsuits, pandemics, labor disputes, loss of communications, mobilization or large-scale military recruits, ordinances, rationing of fuel, goods, or energy, and defects and delays in deliveries from subcontractors caused by any party outside the party’s control provided that the other party is notified immediately. 15.2. The parties have the right to terminate the Agreement immediately if force majeure continues or will obviously continue for more than sixty (60) days. 16. Miscellaneous 16.1. The Supplier is entitled to assign subcontractors to accomplish its obligations under the Agreement. The Supplier is liable for the work of the subcontractors as well as its own. 16.2. The primary means of communication between the parties concerning the Product shall be through the support portal support portal . 16.3. The content of the Agreement and its appendices shall supersede all previous written or oral commitments and undertakings. 16.4. The documents described in the definition of the Agreement shall have mutual priority in the following order: (i) the Order Agreement, (ii) the Terms and (iii) any annexes. Any annexes shall have priority over each other in accordance with the order set out in the Order Agreement. However, the provisions of the DPA shall prevail with regard to processing of personal data and nothing in the Agreement shall be deemed to restrict or modify obligations set out in the DPA. 16.5. The Agreement may not be transferred to a third party without the other party’s prior written consent. However, the parties are allowed to transfer the Agreement to companies within the same corporate group and in a situation of transferring the Supplier’s operation or a part thereof, the Supplier is admissible to transfer the Agreement to a third party. 16.6. The failure of a party to exercise any right under the Agreement or the failure to point out any particular condition attributable to the Agreement shall not constitute a waiver by a party of such right. 16.7. The following sections apply even after the termination of the Agreement: 8 (Term and termination), 11 (Confidentiality), 13 (Intellectual Property Rights), 14 (Limitation of Liability) and 17 (Governing Law and Disputes). 17. Governing Law and Disputes 17.1. The Agreement shall be governed by and construed in accordance with the laws of Sweden. 17.2. Any dispute arising out of or in connection with the Agreement shall be finally settled by arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (the “SCC Institute”). 17.3. The Rules for Expedited Arbitrations shall apply, unless the SCC Institute, considering the complexity of the case, the amount in dispute and other circumstances, determines, in its discretion, that the Arbitration Rules of the Arbitration Institute of the Stockholm Chamber of Commerce shall apply. In the latter case, the SCC Institute shall also decide whether the arbitral tribunal shall be composed of one or three arbitrators. 17.4. The place of arbitration shall be Malmö. The language of the proceedings shall be Swedish and Swedish law shall apply to the dispute. Regardless of what has just been said, the Supplier shall always have the right to apply for an injunction to payment or bring an action regarding non-payment in a general court. Definitions "Agreement" means the contractual agreement between the parties no matter in what form, including the Order Agreement, these Terms, the DPA and any appendices mentioned in the Order Agreement, in the Terms, or in the DPA. “Agreement Term” means the term agreed upon in the Order Agreement. ”Customer” means the company specified in the Order Agreement as a customer or the person who otherwise agrees with the Supplier to use the Product. ”Customer Data” means any data that is provided to the Supplier by or on behalf of the Customer through the use of the Product. ”Documentation” means any instruction or other documentation that the Supplier provides to the Customer at any time. “DPA” means the data processing agreement concluded between the parties. “End-Users” means the individual who uses the Product as part of the Customer’s Agreement. “Early Access” means a time-limited period for which the parties have agreed that the Customer shall test new features or a beta version of the Product. The version of the Product used during Early Access is under ongoing development by the Supplier and therefore not complete or equivalent to the Product. “Order Agreement” means the contract between the Customer and the Supplier that includes Customer details and specific terms in relation to the Customer’s purchase of the Product or Agreement to use the Product. The Order Agreement may be constituted by a document signed by the Customer, an offer accepted by the Customer, an e-mail, or a web form at the Supplier’s website where the Customer has provided its credentials and signed up to use the Product. “Product” means the service provided to the Customer according to the Agreement. “Supplier” means the company providing the Product which the Customer has concluded the Agreement with. “Trial Period” means a time-limited period for which the parties have agreed that the Customer is entitled to use the Product for the sole purpose of evaluation prior to purchase. APPENDIX 2 Data Processing Agreement On-Premise Subscription Products Effective September 6, 2022 1. Background and Interpretation 1.1. The Supplier will, upon performance of the Agreement when providing its Product, process personal data on behalf of the Customer, in the capacity of the Customer’s processor. The Supplier will process personal data for which the Customer is the controller. 1.2. This Data Processing Agreement (the “DPA ”) forms an integral part of the Agreement. The purpose of this DPA is to ensure a secure, correct, and legal processing of personal data and to comply with applicable requirements for data processing agreements as well as to ensure adequate protection for the personal data processed within the scope of the Agreement. 1.3. Any terms used in this DPA, e.g. processing, personal data, data subjects, supervisory authority, etc., shall primarily have the meaning as stated in the European Parliament and the Council Regulation (EU) 2016/679 (the “GDPR “) and otherwise in accordance with the Agreement, unless otherwise clearly indicated by the circumstances. 1.4. In light of the above, the Parties have agreed as follows: 2. Instructions and Responsibilities 2.1. The type of personal data and categories of data subjects processed by the Supplier under this DPA and the purpose, nature, duration, and objects of this processing, are described in the instructions on the processing of personal data in Appendix 2A or the written instructions that Customer provides from time to time. The Supplier shall not process additional categories of personal data or personal data in relation to other data subjects than those specified in Append ix 2A . 2.2. Customer is responsible for complying with the GDPR. Customer shall in particular: a) be a contact person towards data subjects and i.e. respond to their inquiries regarding the processing of personal data; b) ensure the lawfulness of the processing of personal data, provide information to data subjects pursuant to Articles 12-14 in the GDPR, and maintain a record of processing activities under its responsibility; c) provide the Supplier with documented instructions for the Supplier’s processing of personal data, including instructions regarding the subject matter, duration, nature, and purpose of the processing as well as the type of personal data and categories of data subjects; d) immediately inform the Supplier of changes that affect the Supplier’s obligations under this DPA; e) immediately inform the Supplier if a third party takes action or lodges a claim against the Customer as a result of the Supplier’s processing under this DPA; and f) immediately inform the Supplier if anyone else is a joint controller with the Customer of the relevant personal data. 2.3. When processing personal data, the Supplier shall: a) only process personal data in accordance with Customer’s documented instructions, which at the time of the parties entering into this DPA are set out in Appendix 2A; b) ensure that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality; c) maintain an adequate level of security for personal data by implementing all technical and organizational measures set out in Article 32 of the GDPR in the manner set out in section 3 below; d) respect the conditions referred to in paragraphs 2 and 4 of Article 28 of the GDPR for engaging a sub-processor; e) taking into account the nature of the processing, assist the Customer by appropriate technical and organizational measures, insofar as it is possible, for the fulfillment of the Customer’s obligation to respond to requests for exercising the data subject’s rights laid down in Chapter III of the GDPR; f) assist Customer in ensuring compliance with the obligations pursuant to Articles 32-36 of the GDPR, taking into account the nature of the processing and the information available to the Supplier; g) at the choice of Customer, delete or return all the personal data to Customer after the end of the Agreement, and delete existing copies, unless EU law or applicable national law of an EU Member State requires the storage of the personal data; and h) make available to Customer all information necessary to demonstrate compliance with the obligations laid down in Article 28 in the GDPR and this DPA and allow for and contribute to audits, including inspections, conducted by Customer or another auditor agreed upon by the Parties. 2.4. The Supplier shall notify the Customer without undue delay, if, in the Supplier’s opinion, an instruction infringes the GDPR. In addition, the Supplier is to immediately inform the Customer of any changes affecting the Supplier’s obligations pursuant to this DPA. 3. Security 3.1. The Supplier shall implement technical and organizational security measures in order to protect personal data against destruction, alteration, unauthorized disclosure, and unauthorized access. The measures shall ensure a level of security that is appropriate considering the state of the art, the costs of implementation, the nature, scope, context, and purpose of the processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons. The Supplier may amend its technical and organizational measures. 3.2. The Supplier shall notify the Customer of accidental or unauthorized access to personal data or any other personal data breach without undue delay after becoming aware of such data breach and pursuant to Article 33 of the GDPR. Such notification shall not in any manner imply that the Supplier has committed any wrongful act or omission, or that the Supplier shall become liable for the personal data breach. 3.3. If the Customer, during the term of this DPA, requires that the Supplier take additional security measures, the Supplier shall as far as possible meet such requirements provided that the Customer pays and takes responsibility for any and all costs associated with such additional measures. 4. Sub-processors and Transform to Third Countries 4.1. The Customer hereby grants the Supplier with a general authorization to engage sub-processors. Sub-processors are listed in the list of sub-contractors in Appendix 2B . The Supplier shall enter into a data processing agreement with each sub-processor, according to which, the same data protection obligations as set out in this DPA, are imposed upon the sub-processor. 4.2. The Supplier shall inform the Customer of any intended changes concerning the addition or replacement of sub-processors, thereby giving the Customer the opportunity to object to such changes. Such objection shall be made in writing and within thirty (30) calendar days after the Supplier has informed the Customer about the intended changes. If the Customer objects to the Supplier engaging a sub-processor and the parties cannot agree, within a reasonable time, on the new sub-processor’s engagement in the processing of personal data, the Supplier can terminate the Agreement. 4.3. If the Supplier and/or sub-processors transfers personal data outside the EU/EEA, such transfer shall always comply with the applicable data protection requirements according to the GDPR and related data protection legislation. The Supplier shall keep the Customer informed about the legal grounds for the transfer. 5. Compensation and Limitation of Liability 5.1. The Supplier is not entitled to any additional compensation for the processing of personal data in accordance with this DPA, instead the compensation provided pursuant to the Agreement also encompasses the measures in this DPA. 5.2. Each Party shall be responsible for any damages and administrative fines imposed to it under articles 82 and/or 83 of the GDPR. 5.3. Notwithstanding any limitation of liability in the Agreement, each party’s liability under this DPA shall be limited to direct damages. In addition, the Supplier's liability shall be limited to an amount corresponding to the fees paid by the Customer to the Supplier under the Agreement for a period of six (6) months before the damage occurred. 6. Term and Termination 6.1. This DPA becomes effective when the Agreement has been entered into. 6.2. Upon termination of the Agreement, the Supplier shall, at the choice of the Customer, delete all the personal data or return it to the Customer, and ensure that each sub-processor does the same. 6.3. This DPA remains in force as long as the Supplier processes personal data on behalf of the Customer, including deletion or returning of personal data according to section 6.2 above. This DPA shall thereafter cease to apply. Sections 5 and 6.2 shall continue to apply even after this DPA has been terminated. APPENDIX 2A Instructions on Processing of Personal Data Purposes The Supplier processes personal data in order to fulfil the Agreement. This means that the Supplier processes personal data for the following purposes: Handle customer support cases, Work with key End-Users designated by the Customer for purposes of the customer success program. This program is available to opt-in to for certain customer accounts Categories of personal data Categories of personal data that will be processed by the Supplier include: Name, E-mail address, and Information about how the Product is used provided by the Customer for the purposes of support and customer success. Categories of data subjects End-Users. Retention time Personal data about End Users will be processed and deleted according to the Customer’s instructions. The Customer is responsible for and can choose when such data shall be deleted. Processing operations The Supplier processes the personal data of End-Users in the following ways. To provide customer support when the Customer opens a support request via e-mail or via the Supplier’s support portal. To support activities related to the customer success program. Information Security Measures The Supplier Security Practices Application-specific Data Security and Privacy Statements Security Advisories and related policy APPENDIX 2B Sub-Processors No sub-processors are involved in your regular usage of our On-Premise applications. However, we do rely on sub-processors to support your End-Users' ability to get value out of your purchase via our Customer Support and Customer Success functions. In the table below, you can see exactly for which purposes we utilize sub-processors for End-Users of any of our On-Premise applications. Name Purpose Location of processing Atlassian Corporation Plc DPA | International Data Transfers The Customer and End-User support management service provider Europe: Read more . C ertain data is stored across the Global AWS Regions. RefinedWiki (Refined) DPA upon request Authentication and Request Management for our Customer support portal Europe Please see our sub-processors page for additional information on the sub-processors above as well as a full list of the subprocessors that process personal data, even those that aren't relevant to this DPA. Terms Definitions DPA Instructions Subprocessors

Subscribe and stay informed Giving of consent Your consent means we will process the personal data you provide above to send you newsletters. It also means that as you interact with our email newsletters, our newsletter platform (Sendinblue) tracks our newsletters to improve them. Sendinblue does this by the use of a technology similar to cookies and based on your personal data, namely the following information: which emails you open, which links you click on, and when and where you started subscribing to our newsletters. Revocation of consent You always have the right to object to our handling of your personal data for marketing purposes and withdraw your consent. The easiest way to do this is by clicking on the cancellation link at the bottom of the newsletter. Our privacy policy for newsletters Here you can find more detailed information about how we process your personal data and the other rights you have. For example, regarding your rights, i.e., the right to lodge a complaint with a supervisory authority, to access what personal data we process about you, to the erasure of the personal data we process, to rectification of any personal data that is inaccurate, to restrict our processing and to data portability. Contact us at privacy@55degrees.se if you have questions or want to exercise any of your rights. consent

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55 Degrees is ISO 27001:2013 certified via Prescient Security Compliance Programs ISO 27001:2022 certified 55 Degrees is proud to be ISO 27001:2022 certified by the external auditing firm, Advantage Partners . ISO 27001 is a specification for an information security management system (ISMS). An ISMS is a framework of policies and procedures that includes all legal, physical, and technical controls involved in an organization's information risk management processes. Complying with ISO 27001:2022 demonstrates implementation and maintenance for the highest security standards controls, assuring secure delivery of 55 Degrees software products and SaaS operations. Download our ISO 27001 Certificate and/or request access to our full audit report. SOC 2 Type II compliant 55 Degrees is proud to have SOC 2 compliance validated through the external auditing firm, Advantage Partners . SOC 2 is a framework governed by the American Institute of Certified Public Accountants (AICPA). Compliance exemplifies an organization’s commitment to their customer’s trust and is a major milestone towards improving their overall security posture. By undergoing a SOC 2 audit, our controls and processes were validated by a third party who attests to the functioning of the controls relevant to our application. Request access to our SOC 2 Type II audit report. Committed to DORA Alignment 55 Degrees is committed to DORA and operational resilience. To further differentiate ourselves in the data security space and demonstrate our long-term commitment to our financial-sector customers, we are actively working toward full alignment with DORA as a third-party ICT service provider. Our goal is to meet or exceed the standards expected of critical service providers, even though we are not currently classified as such. Reach out for more information

This document outlines the data processing agreement for purchasers of 55 Degrees On-Premise products sold with a perpetual license. Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Download Available Click the icon to download a PDF of this page. Appendix 1 Data Processing Agreement for On-Premise Perpetual Products Effective November 21, 2022 1. Background and Interpretation 1.1. The Supplier will, upon performance of the Agreement when providing its Product, process personal data on behalf of the Customer, in the capacity of the Customer’s processor. The Supplier will process personal data for which the Customer is the controller. 1.2. This Data Processing Agreement (the “DPA ”) forms an integral part of the Agreement. The purpose of this DPA is to ensure a secure, correct, and legal processing of personal data and to comply with applicable requirements for data processing agreements as well as to ensure adequate protection for the personal data processed within the scope of the Agreement. 1.3. Any terms used in this DPA, e.g. processing, personal data, data subjects, supervisory authority, etc., shall primarily have the meaning as stated in the European Parliament and the Council Regulation (EU) 2016/679 (the “GDPR “) and otherwise in accordance with the Agreement, unless otherwise clearly indicated by the circumstances. 1.4. In light of the above, the Parties have agreed as follows: 2. Instructions and Responsibilities 2.1. The type of personal data and categories of data subjects processed by the Supplier under this DPA and the purpose, nature, duration, and objects of this processing, are described in the instructions on the processing of personal data in Appendix 1A or the written instructions that Customer provides from time to time. The Supplier shall not process additional categories of personal data or personal data in relation to other data subjects than those specified in Appendix 1A . 2.2. Customer is responsible for complying with the GDPR. Customer shall in particular: a) be the point of contact towards data subjects and i.e. respond to their inquiries regarding the processing of personal data; b) ensure the lawfulness of the processing of personal data, provide information to data subjects pursuant to Articles 12-14 in the GDPR, and maintain a record of processing activities under its responsibility; c) provide the Supplier with documented instructions for the Supplier’s processing of personal data, including instructions regarding the subject matter, duration, nature, and purpose of the processing as well as the type of personal data and categories of data subjects; d) immediately inform the Supplier of changes that affect the Supplier’s obligations under this DPA; e) immediately inform the Supplier if a third party takes action or lodges a claim against the Customer as a result of the Supplier’s processing under this DPA; and f) immediately inform the Supplier if anyone else is a joint controller with the Customer of the relevant personal data. 2.3. When processing personal data, the Supplier shall: a) only process personal data in accordance with Customer’s documented instructions, which at the time of the Parties entering into this DPA are set out in Appendix 1A; b) ensure that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality; c) maintain an adequate level of security for personal data by implementing all technical and organizational measures set out in Article 32 of the GDPR in the manner set out in section 3 below; d) respect the conditions referred to in paragraphs 2 and 4 of Article 28 of the GDPR for engaging a sub-processor; e) taking into account the nature of the processing, assist Customer by appropriate technical and organizational measures, insofar as it is possible, for the fulfillment of Customer’s obligation to respond to requests for exercising the data subject’s rights laid down in Chapter III of the GDPR; f) assist Customer in ensuring compliance with the obligations pursuant to Articles 32-36 of the GDPR, taking into account the nature of the processing and the information available to the Supplier; g) at the choice of Customer, delete or return all the personal data to Customer after the end of the Agreement, and delete existing copies, unless EU law or applicable national law of an EU Member State requires the storage of the personal data; and h) make available to Customer all information necessary to demonstrate compliance with the obligations laid down in Article 28 in the GDPR and this DPA and allow for and contribute to audits, including inspections, conducted by Customer or another auditor agreed upon by the Parties. 2.4. The Supplier shall notify the Customer without undue delay, if, in the Supplier’s opinion, an instruction infringes the GDPR. In addition, the Supplier is to immediately inform the Customer of any changes affecting the Supplier’s obligations pursuant to this DPA. 3. Security 3.1. The Supplier shall implement technical and organisational security measures in order to protect personal data against destruction, alteration, unauthorised disclosure, and unauthorised access. The measures shall ensure a level of security that is appropriate considering the state of the art, the costs of implementation, the nature, scope, context, and purpose of the processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons. The Supplier may amend its technical and organisational measures. 3.2. The Supplier shall notify Customer of accidental or unauthorised access to personal data or any other personal data breach without undue delay after becoming aware of such data breach and pursuant to Article 33 of the GDPR. Such notification shall not in any manner imply that the Supplier has committed any wrongful act or omission, or that the Supplier shall become liable for the personal data breach. 3.3. If the Customer, during the term of this DPA, requires that the Supplier take additional security measures, the Supplier shall as far as possible meet such requirements provided that the Customer pays and takes responsibility for any and all costs associated with such additional measures. 4. Sub-processors and Transform to Third Countries 4.1. Customer hereby grants the Supplier with a general authorisation to engage sub-processors. Sub-processors are listed in the list of sub-contractors in Appendix 1B . The Supplier shall enter into a data processing agreement with each sub-processor, according to which, the same data protection obligations as set out in this DPA, are imposed upon the sub-processor. 4.2. The Supplier shall inform Customer of any intended changes concerning the addition or replacement of sub-processors, thereby giving Customer the opportunity to object to such changes. Such objection shall be made in writing and within thirty (30) calendar days after the Supplier has informed Customer about the intended changes. If Customer objects to the Supplier engaging a sub-processor and the Parties cannot agree, within a reasonable time, on the new sub-processor’s engagement in the processing of personal data, the Supplier can terminate the Agreement. 4.3. If the Supplier and/or sub-processors transfers personal data outside the EU/EEA, such transfer shall always comply with the applicable data protection requirements according to the GDPR and related data protection legislation. The Supplier shall keep Customer informed about the legal grounds for the transfer. 5. Compensation and Limitation of Liability 5.1. The Supplier is not entitled to any additional compensation for the processing of personal data in accordance with this DPA, instead the compensation provided pursuant to the Agreement also encompasses the measures in this DPA. 5.2. Each Party shall be responsible for any damages and administrative fines imposed to it under articles 82 and/or 83 of the GDPR. 5.3. Notwithstanding any limitation of liability in the Agreement, each Party’s liability under this DPA shall be limited to direct damages. In addition, the Supplier's liability shall be limited to an amount corresponding to the fees paid by the Customer to the Supplier under the Agreement for a period of six (6) months before the damage occurred. 6. Term and Termination 6.1. This DPA becomes effective when the Agreement has been entered into. 6.2. Upon termination of the Agreement, the Supplier shall at the choice of Customer, delete all the personal data or return it to Customer, and ensure that each sub-processor does the same. 6.3. This DPA remains in force as long as the Supplier processes personal data on behalf of Customer, including deletion or returning of personal data according to section 6.2 above. This DPA shall thereafter cease to apply. Sections 5 and 6.2 shall continue to apply even after this DPA has been terminated. 7. Changes 7.1. If provisions of the GDPR change or if a supervisory authority issues guidelines, decisions or regulations regarding the application of the GDPR during the term of this DPA, with the result that this DPA does not meet the requirements for a data processing agreement, the Parties shall change this DPA to meet the requirements. 7.2. Any other changes to this DPA than following from section 7.1 above or changes in Customer’s documented instructions, shall be made in writing and signed by the Parties’ authorized representatives, to be binding. 8. Miscellaneous 8.1. In the event of deviating provisions between the Agreement and this DPA, the provisions of this DPA shall prevail with regard to processing of personal data and nothing in the Agreement shall be deemed to restrict or modify obligations set out in this DPA, notwithstanding anything to the contrary in the Agreement. 8.2 . This DPA supersedes and replaces all data processing agreements between the Parties potentially existing prior to this DPA. APPENDIX 1A Instructions on Processing of Personal Data Purposes The Supplier processes personal data in order to fulfil the Agreement. This means that the Supplier processes personal data for the following purposes: To handle customer support cases, To work with key End-Users designated by the Customer for purposes of the customer success program. This program is available to opt-in to for certain customer accounts Categories of personal data Categories of personal data that will be processed by the Supplier include: Name, E-mail address, Role in organisation, and Information about how the Product is used provided by the Customer for the purposes of support and customer success. Categories of data subjects End-Users. Retention time The personal data will be processed for as long as the End-User continues to actively use the Service and for twelve (12) months thereafter if the End-User has provided information about which Customer they are associated with. Processing operations The Supplier process the personal data of End-Users in the following ways. The End-User’s name and e-mail address, as well as contextual information provided by the End-User, is collected in order to provide customer support when customers open a support request via e-mail or via the Supplier’s support portal. The name and e-mail address regarding key End-Users designated by the Customer may be stored in the Supplier’ CRM system by Customer Success Specialists to support activities related to the customer success program.. Information Security Measures The Supplier Security Practices Application-specific Data Security and Privacy Statements Security Advisories and related policy APPENDIX 1B Sub-Processors No sub-processors are involved in your regular usage of our On-Premise applications. However, we do rely on sub-processors to support your end-users' ability to get value out of your purchase via our Customer Support and Customer Success functions. In the table below you can see exactly which purposes we utilize sub-processors for end-users of any of our On-Premise applications. Please see our sub-processors page to find links to related documents such as DPAs for the sub-processors above as well as a full list of the subprocessors that process personal data, even those that aren't relevant to this DPA. Appendix2B Appendix2A

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Legal Agreements Cloud Products On-Prem Subscription Products On-Premise Perpetual Products Privacy Cookie Policy for Apps Privacy Statement Privacy: Customer Employees Privacy: Marketing Privacy: Websites Privacy: Questions, Complaints... Privacy: Suppliers Terms of Use Website Terms Community Terms Archives Website Terms of Use Welcome to this 55 Degrees Web site (the "Site"), one of the Web sites provided by 55 Degrees AB ("55 Degrees AB") or ActionableAgile Software AB (“ActionableAgile”), a child company of 55 Degrees. Collectively these companies are referred to in this user agreement (the "Agreement") as (“55 Degrees,” "we," or "us"). Portions of the Site may be hosted by our affiliated companies or by other companies with which we have service agreements. This Agreement is a legal contract. By using this Site, you agree to be bound by all of the terms of this Agreement. Please read this Agreement carefully before using this service. This Agreement applies to all usage of any part of the Site. We may restrict, suspend, or revoke your registration or ability to access or use the Site, or any affiliated site, with or without prior notice, if you violate this Agreement. General We reserve the right to change the terms of this Agreement or to modify any features of this Site at any time, so we encourage you to review the Agreement periodically before using the Site. The most current version of the Agreement can be viewed by clicking on the "Terms of Use" link at the bottom of any page in the Site. By continuing to use this Site after the posting of any changes, you agree to be bound by such changes. You are also required to comply with all applicable laws in connection with your access to and use of the Site and such further limitations as may be set forth in any subsequent notice from 55 Degrees. As a condition of your access and use of the Site, you warrant that you will not use the Site for any purpose that is unlawful or prohibited by the Agreement. The Site is intended for the use of adults 18 years or older. You agree to provide accurate, current, and complete information about yourself as requested or directed on the Site, and to promptly update this information to maintain its accuracy. Trademarks and Copyrights All rights in the product names, company names, trade names, logos, product packaging, and designs of all 55 Degrees, or third-party products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to us or to their respective owners, and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the Site confers on you any license or right under any patent or trademark of 55 Degrees, or any third party. Unauthorized use or distribution of any material from this site may be subject to civil as well as criminal sanctions under the applicable laws. 55 Degrees will enforce its Intellectual Property Rights to the fullest extent. If you wish to use any content for any other reason, you must request and obtain written permission in advance through emailing 55 Degrees at support@55degrees.se . Notice of Copyright Infringement Just as we require users to respect our copyrights and those of our affiliates and partners, we respect the copyrights of others. If you believe in good faith that your copyrighted work has been reproduced on or linked from our site without authorization in a way that constitutes copyright infringement, please provide our designated copyright agent with the following information: Identification of the copyrighted work claimed to have been infringed Identification of the allegedly infringing material on the Site that is requested to be removed Your name, address, and daytime telephone number, and an e-mail address if available, so that we may contact you if necessary A statement that you have a good-faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law A statement that the information in the notification is accurate, and under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed An electronic or physical signature of the copyright owner or someone authorized on the owner's behalf to assert infringement of copyright and to submit the statement Our copyright agent for notice of claims of infringement on the Site: 55 Degrees AB ℅ Copyrights Lilla Nygatan 7 211 38 Malmö Sweden Email: support@55degrees.se Upon receipt of such a notice of claimed infringement, we will act expeditiously to remove or disable access to any content that is claimed to be infringing upon the copyright of any person under the laws of the Sweden or the European Union, and will terminate the Site privileges of those who repeatedly infringe on the copyright of others. 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Prohibited Conduct By using the Site, you agree not to do the following: Delete or revise any material or other information of any other user, 55 Degrees, or any third party Harvest or otherwise collect information about others, including e-mail addresses, without their consent Take any action that imposes an unreasonable or disproportionately large load on the Site's infrastructure Use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site or any activity conducted on the Site Use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Site other than the search engine and search agents available on the Site and other than generally available third-party Web browsers Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Site Engage in any conduct that restricts or inhibits any other person from using or enjoying the Site, or which, in our judgment, exposes us or any of our users, customers, or suppliers to any liability or detriment of any type Take any action that could endanger or cause damage to us, other users of the Site, or other third parties Accessing data not intended for you or logging into a server or account that you are not authorized to access; Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; Attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to, or overloading, "flooding", "spamming", "mailbombing" or "crashing", the Site; Sending unsolicited e-mail, including promotions and/or advertising of products or services, to or through the Site or with reference to us or the Site; or Forging any TCP/IP packet header or any part of the header information in any e-mail or posting. You further agree not to violate or attempt to violate the security of the Site, including, without limitation: Violations of system or network security may result in civil or criminal liability. In accordance with this Agreement, we may investigate and work with law enforcement authorities to prosecute users who are involved in such violations. Links We may, as a convenience to users, provide links to third-party content and other Web sites on or through the Site. We do not endorse, sponsor, or accept any responsibility for such material. We are not responsible for the content or privacy practices of any linked sites. Indemnification You agree to indemnify and hold harmless 55 Degrees AB, subsidiaries, and affiliates, and their directors, officers, managers, employees, shareholders, agents, and licensors, from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from, arising out of, or in connection with any violation or alleged violation of this Agreement or its components (including but not limited to the Privacy Policy ), or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you shall provide us with such cooperation as is reasonably requested by us. Disclaimer of Warranties This Site is available "as is." We do not warrant that this Site will be uninterrupted or error-free. There may be delays, omissions, interruptions, and inaccuracies in the news, information, or other materials available through this Site. We are not responsible for the availability or content of other goods and/or services that may be linked to this Site. We do not make any warranties, express or implied, including without limitation, those of merchantability and fitness for a particular purpose, with respect to this Site or any information or goods that are available or advertised or sold through this Site. We do not make any representations, nor do we endorse the accuracy, completeness, timeliness or reliability of any advice, opinion, statement or other material or database displayed, uploaded or distributed in this Site or available through links in this Site. We reserve the right to correct any errors or omissions in this Site. Although we intend to take reasonable steps to prevent the introduction of viruses, worms, "Trojan horses" or other destructive materials to this Site, we do not guarantee or warrant that this Site or materials that may be downloaded from this Site do not contain such destructive features. We are not liable for any damages or harm attributable to such features. If you rely on this Site and any materials available through this Site, you do so solely at your own risk. Limitation of Liability You acknowledge that your use of the Site, and any resource linked to therein, is exclusively at your own risk, and you agree that 55 Degrees, and its managers, employees, agents, and licensors will not be liable for incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including lost revenues or profits, loss of business, or loss of data, in any way related to this Site or for any claim, loss, or injury based on errors, omissions, interruptions, or other inaccuracies in this Site (including without limitation as a result of breach of any warranty or other term of this Agreement). Any claim against us shall be limited to the amount you paid, if any, for use of this Site. Severability and Integration Unless otherwise specified herein, this Agreement constitutes the entire agreement between you and 55 Degrees and governs your use of this Site, superseding any prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and us. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect. No Waiver Our failure to enforce any provision(s) of the Agreement or respond to a breach by any party shall in no way waive its right to subsequently enforce any terms or conditions of the Agreement or respond to any breaches. Termination We may terminate this Agreement and/or suspend or terminate your access to the Site for any reason at any time by providing notice to you. If you wish to discontinue your access to the Site and cancel your account, you may make such a request by contacting us below. Otherwise, applicable sections of the Agreement shall survive any termination of your account or this Agreement. Choice of Law and Forum These terms and conditions are governed by Swedish law, without consideration to its choice of law provisions. The Ystad District Court has exclusive jurisdiction in the first instance on any dispute arising from these terms and conditions. No Professional Advice Any information supplied by any employee or agent of 55 Degrees, whether by telephone, e-mail, letter, facsimile, or another form of communication, is intended solely as general guidance on the use of the Site, and does not constitute professional advice without a separate agreement between you and an agent of 55 Degrees. Even then, only information relayed in performing contracted duties, and relayed during the timeframe of the binding agreement, will be considered professional advice. Accordingly, you agree not to treat any information you receive on or through the Site as professional advice or to rely on it as professional advice. Individual situations and state laws vary and users are encouraged to obtain appropriate advice from qualified professionals in the applicable jurisdictions. Miscellaneous You agree that no joint venture, partnership, employment, or agency relationship exists between you and 55 Degrees as a result of this Agreement or your access to and use of the Site. A printed version of the Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Nothing contained in this Agreement is in derogation of our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by us with respect to such use. Acceptance of Terms Use of this Site is offered to you on your acceptance of these Terms of Use, our Privacy Policy , and any additional terms and conditions set forth on this Site. If you do not agree to be bound by and comply with all of the foregoing, you may not access or use the information or services in this Site. Use of this Site represents your acceptance of the Agreement. Questions If you have any questions or comments about this Agreement, please contact us via support@55degrees.se and indicate that your inquiry concerns our user agreement.

At 55 Degrees we create apps that help you do your work with less time and stress. We are the home of ActionableAgile Analytics and we have a growing portfolio of apps for Atlassian Jira. Products to make work easier Use it as a separate app or embedded in Jira or Azure. Measure and improve Flow. Be Predictable. Answer "When will it be done?" Learn More Inspekt for Jira Cloud Analyze raw workflow data for cumulative time in status and how items move in the workflow. Learn More Portfolio Forecaster for Jira Cloud, Server, & Data Center Forecast Jira epics and versions with confidence using probabilities. Learn More Important Product Information Support & Docs Support Policy Terms & Conditions Security

This policy informs you about how we process your personal data when you receive our surveys, newsletters, or other marketing and what rights you have regarding this data processing. Legal Agreements Cloud Products On-Prem Subscription Products On-Premise Perpetual Products Privacy Cookie Policy for Apps Privacy Statement Privacy: Customer Employees Privacy: Marketing Privacy: Websites Privacy: Questions, Complaints... Privacy: Suppliers Terms of Use Website Terms Community Terms Archives Privacy Policy If you receive our surveys, newsletters, or other marketing We at 55 Degrees AB (" 55 Degrees ", "we "," our ", and" us ") care about your privacy and want you to feel safe when we process your personal data. In this privacy policy, we want to inform you about how we process your personal data when you receive our surveys, newsletters, or other marketing and what rights you have regarding this data processing. Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short When you subscribe to our newsletters, we process your personal data as necessary to: - send surveys, newsletters, and other marketing to existing customers/attendees , - send newsletters to you, - send newsletters and other marketing to potential customers , and - analyze how you use our newsletters (e.g., what you click on) to improve and develop the newsletters we send. If you unsubscribe from receiving our newsletters, we keep track of your wish in an “unsubscribe list ” to avoid sending you any marketing material. Below you will find information about the processing and storage time of your personal data that we at 55 Degrees are responsible for when you subscribe to our newsletters. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g., if you work for a company that is a customer of 55 Degrees, if you visit our website, or if you are otherwise in contact with us. Your rights Below you will find a detailed description of your rights and how to exercise them. In summary, you have the following rights: the right to lodge a complaint with a supervisory authority, the right to withdraw your consent to our processing , the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, the right to restrict our processing, and the right to data portability . If you have any questions about your rights or want to exercise any of your rights, you are more than welcome to contact us. Below you can read more about: By pressing the selected heading, you will be moved to the relevant paragraph. Who is responsible and how to contact us? A detailed description of how we process your personal data Who can gain access to your personal data and why? What are your rights when we process your personal data? Detailed description Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” When we refer to "your company" in this privacy policy, we refer to your employer or the organization or public body that you represent. Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e., as processors. When you receive our surveys, newsletters, or other marketing, it is 55 Degrees AB that is responsible for the processing of your personal data. If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden A detailed description of how we process your personal data Below you will find a detailed description of how we process your personal data. We gather your personal data directly from you and provide some personal data ourselves by analyzing how you use our newsletters. To send surveys, newsletters and other marketing to existing customers/attendees What processing we perform Send information about news and marketing so you can keep up with updates on services and workshops ("newsletters"). Send follow-up e-mails and evaluation requests regarding our services/workshop ("surveys"). Administer survey answers. In our privacy policy for customers , you will find more information about how we process your personal data when your company uses our services and when you attend a workshop. What personal data we process Your name E-mail address Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) Your personal data will be processed based on our legitimate interest to contact and send newsletters and surveys to representatives of customers Storage period: If you have attended a workshop, we may contact you for up to 12 months after the completion of the workshop. Otherwise, you continue to receive e-mails for as long as you are a customer. If you unsubscribe or object from receiving our e-mails, we keep track of this in our “unsubscribe-list” to avoid sending you any further marketing material. If you answer a survey, we will store the result for 12 months after you answer it. We will delete your personal data if you ask us to and stop sending you evaluations if you object to receiving them. To send newsletters to subscribers What processing we perform Send information about news and marketing for you to keep up with updates on produ cts, services, and community events (“newsletters”). We send newsletters to those who have chosen to subscribe to our newsletters. What personal data we process Your name if you have chosen to provide it to us E-mail address The list of subscriptions you have chosen Our legal basis for the processing: Consent (Article 6.1.a GDPR) We collect your consent to send newsletters to you. You can withdraw your consent and object to our marketing at any time. Storage period: You continue to receive e-mails until you choose to unsubscribe. If you unsubscribe or object from receiving our e-mails, we keep track of this in our “unsubscribe-list” to avoid sending you any further marketing material. To send newsletters to potential customers What processing we perform Contact and send marketing about our services and workshops to you who are working at a company which is a potential customer to us. What personal data we process Your name E-mail address Position and information about the company that you work for Information about you e.g. from the website of your company Information from you, e.g. via e-mail Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) Your personal data will be processed based on our legitimate interest to contact and send marketing to representatives of potential customers Storage period: If you are a potential customer with no previous contact with us, we process your personal data for 6 months from when we collected the personal data if we do not have any continued contact with you. If you unsubscribe or object from receiving our e-mails, we keep track of this in our “unsubscribe-list” to avoid sending you any further marketing material. To improve and develop the e-mails we send What processing we perform Improve and develop the newsletters we send by analyzing how you open them and what you click on in the newsletter. We do this with the help of our service provider Sendinblue. Do you want to know more about this type of analysis? Please contact us. What personal data we process Information about how you open our newsletters and what you click on Information about your device IP-address Information about when and where you started subscribing to our newsletters Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) Your personal data will be processed based on our legitimate interest to improve and develop our newsletters and marketing Storage period: We continue to improve and develop our newsletters for as long as you receive them. Thereafter we anonymize the information we have gathered If you object to receiving marketing from us We will store information about you if you choose to object to receiving marketing from us. We have received the information from you. To comply with marketing legislation What processing we perform If you have stated that you do not wish to receive marketing from us, we will store such information in an “unsubscribe list” to make sure we do not send any marketing to you. What personal data we process Name E-mail address Our legal basis for the processing: Legal obligation (Article 6.1.c GDPR) The processing is necessary to comply with legal obligations which we are subject to, i.e., marketing law, which requires us not to send marketing material to individuals who have objected to receiving such marketing. We cannot make sure you will not receive marketing from us without processing your personal data for this purpose, and you are therefore required to provide your personal data to us. Storage period: You will be listed in our “unsubscribe list” until further notice. Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless necessary. This means that your personal data will be handled by our employees but only by the personnel needing such access to conduct their work. We need to work with third parties to conduct our business. To be able to send surveys, newsletters, and other marketing in an efficient way, we use the newsletter provider Sendinblue which will process your personal data on our behalf and follow our instructions. This means that we are responsible for any sharing of your personal data with such suppliers and to ensure that your personal data is safe when shared with third parties. We do not transfer your personal data outside of the EU/EEA. What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. Right to withdraw consent (Article 7.3 GDPR) You have the right to withdraw your consent at any time by contacting us. In detail: The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we do process your personal data, you also have a right to obtain a copy of the personal data processed by us as well as information about our processing of your personal data. In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means the information will be provided to you in a commonly used electronic form, unless otherwise requested by you. Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. In detail: Your right to object applies as follows: Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, you have an unconditional right to have the processing of your personal data for such purposes ceased. In the context of the use of information society services, and regardless of Directive 2002/58/EC (ePrivacy Directive, or ePD), you may exercise your right to object by automated means using technical specifications Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay where one of the following grounds applies: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you withdraw your consent on which the processing is based, and there is no other legal ground for the processing, the personal data have been unlawfully processed, or the personal data have to be erased for compliance with a legal obligation in Union or Member State law that applies to us. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defence of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. In detail: Your right applies if: the accuracy of the personal data is contested by you, during a period enabling us to verify the accuracy of the personal data, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defence of legal claims even though we no longer need the personal data for the purposes of processing. Where the processing has been restricted according to above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. We will notify each recipient to whom the personal data has been provided about any restriction of processing according to above, if this do not occur to be impossible or entails a disproportionate effort. If you want more information about these recipients, you are welcome to contact us Right to data portability (Article 20 GDPR) You have the right to receive your personal data (that you have provided to us) from us in a structured, commonly used and machine-readable format and, where technically feasible, have your personal data transferred to another data controller (“data portability”). In detail: The right applies if: the processing is based on the lawful basis consent, and the processing is carried out by automated means. The exercise of the right to data portability shall be without prejudice to the right to erasure, i.e. Article 17. Your right to data portability shall not adversely affect the rights and freedoms of others. Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” As we state above, for some purposes, we process your personal data based on our “legitimate interest.” By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us. Our contact information can be found at the beginning of this privacy policy. This privacy policy was adopted on February 16, 2023. responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict rights-withdraw portability send-subscribers improve-emails comply interests send-potential-customers send-existing-customers

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