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Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives This agreement is relevant for the following deprecated products only: ActionableAgile for Jira Server Portfolio Forecaster for Jira Server ActionableAgile Analytics - On-Premise Option (No longer sold) ​ Cloud product customer? Go to our Cloud Product Customer Agreement . On-Premise Subscription customer - for example in Jira Data Center? Go to our On-Premise Subscription Product Customer Agreement . End User License Agreement On-Premise Software Products with Perpetual Licenses ​ Effective date: November 16, 2022 ​ IMPORTANT! BE SURE TO CAREFULLY READ AND UNDERSTAND ALL OF THE RIGHTS AND RESTRICTIONS SET FORTH IN THIS END-USER LICENSE AGREEMENT (“EULA”). YOU ARE NOT AUTHORIZED TO USE THIS SOFTWARE UNLESS AND UNTIL YOU ACCEPT THE TERMS OF THIS EULA. ​ ​ ​ 1. Acknowledgment This End User License Agreement (EULA) is a binding legal agreement between 55 Degrees AB (“55 Degrees”), a provider of downloadable and cloud-based applications and services provided by 55 Degrees, and you (either an individual or single legal entity you represent) whose details are provided to 55 Degrees upon purchase (hereinafter “Licensee” or “You”) for the materials accompanying this EULA, including the accompanying computer software or access to the computer software service, any available associated media, and any“online” or electronic documentation. ​ By clicking on the “I agree” button (or similar item) that is presented to You at the time of your order or installation, or by using or accessing 55 Degrees’ products, You agree to be bound by the terms of this EULA. If You do not agree to the terms of this EULA, You may not install, copy, download, or otherwise use the software. If You are acquiring the software online You must click the “Cancel” button (or a similar mechanism). If You are agreeing to this EULA on behalf of a company or other organization, You represent that You have the authority to bind that company or organization to this EULA, and the terms Licensee, You, and “Your” refer to that company or organization. If You do not have that authority, You may not install, copy, download, or otherwise use the software products. ​ 2. Scope of the Agreement This EULA governs (a) 55 Degrees' commercially available downloadable software products sold with a perpetual license (“Software”) and (b) any support services and documentation provided by 55 Degrees relating to the Software (“Support Services”). ​ Software and Support Services are collectively referred to herein as “Product” or “Products”. For the avoidance of doubt, any installation guide or end-user documentation not prepared or provided by 55 Degrees; any third-party community site; feedback; or other online or informal forum does not constitute documentation and is not covered by this EULA. ​ This EULA includes our Privacy Policy (https://55degrees.se/privacy-policy ), General Terms of Service ( https://55degrees.se/terms-of-use ), and any other referenced policies and attachments. 3. Account Registration You may need to register at the point of purchase in order to place orders and access or receive the Products. Any registration information that You provide must accurately reflect Your current information and be complete. You must also update Your information so that 55 Degrees may send notices, statements, and other information to You by email or through Your account. You are responsible for all actions taken through Your accounts. ​ If required by a Product, You may need to register with another site that provides a product-specific integration. If this is necessary, 55 Degrees will identify this within the Product documentation. ​ 4. Orders Unless otherwise specified, this agreement will begin on the effective date of Your order (“Order”) and will continue until the end of the period specified in the Order (“Initial Term”). This agreement shall be automatically renewed for additional terms of the same duration as the Initial Term (each, a “Renewal Term,” collectively with the Initial Service Term, the “Term”) unless either party terminates the agreement by uninstalling or otherwise canceling orders for the Product as designated at the time of sale. ​ (a) Your order through our website or third-party resellers authorized by 55 Degrees (“Authorized Reseller”) will specify Your authorized scope of use (“Scope of Use”) for the Product(s), which may include: (i) the defined number of installations, the number of specific individuals for whom You have paid the required fees and whom You designate through the applicable Product (”Authorized Users”), the number of authorized servers, the number of unique data set platforms, and/or other defined resource utilization limitations, (ii) storage or capacity constraints, (iii) numbers of licenses, copies, or instances (for Software), or (iv) other restrictions or billable units. Your Order also includes any applicable Renewal Term (in whole or in part), or purchases You make to increase or upgrade Your Scope of Use. ​ (b) Only Authorized Users may access and use the Product and You must ensure that each Authorized User using or accessing the Product does so in accordance with the terms of this agreement. ​ (c) Depending on Your chosen method of accessing the Product, You and Authorized Users may download and install the Product on any computer, mobile, tablet, or other devices compatible with the Product. 55 Degrees recommends You and Authorized Users access the Product using the recommended browsers or devices as documented, where applicable. ​ (d) You may increase the number of Authorized Users permitted to access Your instance of the Product by placing a new Order or, in some cases, directly through the Product. In all cases, you must pay the applicable fee for the increased number of Authorized Users. (e) You may decrease the number of Authorized Users permitted to access Your instance of the Product by placing a new Order or, in some cases, directly through the Product. In all cases, You will be billed the reduced fee at the commencement of the Renewal Term and no refund will be provided. ​ (f) You are responsible for compliance with this agreement by all Authorized Users. ​ 5. Fees and Payment Fees will be due and payable as set forth on the website or otherwise conveyed to you when you placed an Order for an initial license purchase or the Renewal Term of an existing license. Except as otherwise expressly provided herein, fees are non-refundable. ​ If You have not previously paid the license fee for the Product, then you must pay the license fee within the period indicated in the point of sale, applicable invoice, or as otherwise provided in 55 Degrees’ pricing terms. ​ Failure to pay any license fees by the due date will result in the immediate termination of the license(s) granted under this EULA. Any losses or expenses experienced due to actions taken in response to non-payment are not the responsibility of 55 Degrees. ​ It is a violation of these terms to misuse or fraudulently use credit and debit cards. A determination of such misuse or fraudulent use shall be at the sole discretion of 55 Degrees. 55 Degrees may report at its sole discretion, to appropriate government authorities, credit reporting services, financial institutions, and credit card companies. ​ 6. License Grant ​ All Product(s) are licensed, not sold, and no ownership right is conveyed to you, irrespective of the use of terms in this EULA such as “purchase” or “sale”. ​ (a) This EULA grants you the rights according to the type of Product you have purchased a license for: ​ Standard Use. For other than No-Charge Products (described later in this Section), 55 Degrees grants You a time-limited, worldwide, non-exclusive, non-transferable, non-sublicensable license to install and use the Software in compiled form only, limited to the Scope of Use as designated in your Order. All licenses are time-limited EXCEPT for licenses purchased for Atlassian’s Server platform, which are perpetual. If You abuse the license or breach this EULA, 55 Degrees may cancel Your license. ​ No-Charge Products. 55 Degrees may offer You a time-limited, worldwide, non-exclusive, non-transferable, non-sublicensable limited license for certain Product(s) at no charge, including free accounts, trial use, and access to Beta Versions as defined below ("No-Charge Products”). Your use of No-Charge Products is subject to any additional terms specified by 55 Degrees and is only permitted for a set time period designated by 55 Degrees. When the time period expires You must abide by the Standard Use rights, or must remove and delete all copies of the No-Charge Product in Your possession. ​ Evaluation / Trial Periods. An Evaluation or Trial license (“Evaluation License”) may be provided for any 55 Degrees Product solely for the purpose of evaluation prior to purchase. By using an Evaluation License, You agree to the stated time-limited period for the license. Some licensing systems may allow You to extend an Evaluation License. For the purposes of this paragraph, any additional extension provided through proper usage of the licensing system is considered part of the initial Evaluation License. If You wish to continue the Evaluation License beyond the system-provided time limit, You agree to contact support@55degrees.se and request a manual extension. 55 Degrees does not guarantee any such extensions. Any use of a Product outside of the initial Evaluation License without an approved extension is considered license abuse. 55 Degrees reserves the right to bill You for all accrued lost license costs, at the highest marketed price tier, for the time period between the end of Your valid Evaluation License and You discontinue use of, and uninstall when applicable, the Product. Notwithstanding any other provision contained herein, Products provided pursuant to an Evaluation License are provided “AS IS'' without indemnification, support, or warranty of any kind, express or implied. Except to the extent such terms conflict with the specific evaluation terms set forth in this Section, all other terms of this agreement shall apply to the Evaluation License.¨ Beta Versions. You understand that any pre-release and beta products (“Beta Versions”) are still under development, may be inoperable or incomplete, and are likely to contain more errors and bugs than generally available Products. 55 Degrees makes no promises that any Beta Versions will ever be made generally available. In some circumstances, 55 Degrees may charge a fee in order to allow You to access Beta Versions, but the Beta Versions will still remain subject to this paragraph. All information regarding the characteristics, features, or performance of Beta Versions constitutes 55 Degrees’ confidential information. ​ To the maximum extent permitted by applicable law, 55 Degrees disclaims all obligations or liabilities with respect to No-Charge Products, including any Support Services, warranty, and indemnity obligations. ​ ​ (b) Your license rights under this EULA are non-exclusive, non-transferable, and non-sublicensable. You may not sell, transfer or convey the Software to any third party without 55 Degrees’ prior express written consent. 55 Degrees reserves all rights not expressly granted to You in this EULA. (c) You agree that using the Products for competitive analysis or similar purposes of competing products may cause 55 Degrees irreversible damage and You will be liable for any damages. 55 Degrees may terminate Your right to use the Products at any time and for any reason in its sole discretion, without liability to You. (d) Standard Use licensees are permitted to make one (1) copy of the Software for data protection, archiving, and backup purposes only and for no other purpose. (e) You may only install the Software and make the Software available for use on hardware systems owned, leased, or controlled by You, or Your third-party service providers so long as You remain responsible for their compliance with the terms and conditions of this EULA. ​ (f) This EULA applies whether You purchase Products directly from 55 Degrees or through an Authorized Reseller. If You purchase through an Authorized Reseller, Your license rights shall be as stated in the Order placed by Authorized Reseller for You, and the Authorized Reseller is responsible for the accuracy of any such Order. Authorized Resellers are not authorized to make any promises or commitments on 55 Degrees’ behalf, and 55 Degrees is not bound by any obligations to You other than what is included in this EULA. ​ (g) You agree that 55 Degrees provides documentation for their Software and how the Software uses Your data. It is Your responsibility to read these and verify fit You and Your requirements. ​ ​ 7. Support Services ​ (a) 55 Degrees may provide You with online "Support Services" related to the Products, in its discretion and for the sole purpose of addressing technical issues relating to the use of the Products. Support Services also include access to bug fixes, patches, modifications, or enhancements (together, “Releases”) to the Products that 55 Degrees makes generally commercially available during the duration of Your “Support Period” defined below based on your Product type. When accepted by You, any such Releases will be considered part of the Products and subject to the terms of this EULA. ​ (b) All deliveries of the Product will be electronic. For the avoidance of doubt, You are responsible for the installation of any Product. (c) The initial Support Period for a Standard Use Product is twelve (12) months starting at the time the Product is purchased, and may be renewed for additional twelve (12) month periods (each, a “Renewal Support Period”) at the then-current rate for Support Services. Renewal Support Periods commence upon the expiration of the prior Support Period regardless of when the Product is purchased. (d) Use of Support Services, if any, is governed by 55 Degrees’ policies and programs described in any user manual, in online documentation, and/or other materials provided by 55 Degrees. Any supplemental software code provided to You as a part of Support Services will be considered part of the Products and subject to the terms of this EULA. ​ (e) 55 Degrees encourages feedback from its customers. If You have any feedback regarding Your purchase or use of the Products, please provide that feedback to 55 Degrees via our support portal . 8. Third-Party Software (a) You acknowledge the Products may contain or embed software licensed by 55 Degrees from third parties, including open-source software. Additional obligations may apply in relation to any use of the third-party software by You which are beyond the scope of this EULA. In such circumstances, You may need to consult the relevant third party to acquire any necessary licenses and consents in relation to Your use of the third-party software. Where necessary, 55 Degrees will identify any third parties utilized either through the Product or our support portal . It is Your responsibility to read, acknowledge, and stay informed of any updates to any third-party terms. ​ (b) The Software uses, requires, and depends on various third-party APIs, services, and/or libraries. 55 Degrees disclaims any liability for any failure or limitations of these third-party components. ​ (c) The Software relies on APIs provided by third parties outside of the control of 55 Degrees. Any of these third parties may remove endpoints required for the Software to function properly, either in part or in whole. 55 Degrees disclaims any liability for the consequence of such actions by such third parties. ​ (d) If You use any third-party service with the Software, including services that may use any application programming interface (API) provided by 55 Degrees, You acknowledge that the third-party service may access or use Your information. 55 Degrees will not be responsible for any act or omission of the third party, including their use of Your information. You agree to contact the third party for any issues arising from Your use of the third-party services. ​ 9. Data Security & Privacy (a) The General Data Protection Regulation 2016/679 (GDPR) is a European Union law on data protection and privacy for individuals located within the European Union and the European Economic Area. You may need to comply with the GDPR; for further information, You should review and seek Your own professional advice, where necessary. ​ (i) If the processing, by 55 Degrees, of any of the personal data of, or relating to, Your Authorized Users, customers, or clients (“Organization Personal Data”) is governed by the GDPR, the additional terms of 55 Degrees' Data Processing Agreement (“DPA”) apply and form part of this agreement. You warrant that by accessing, installing, or using the Products, You have reviewed the DPA and You accept it. ​ (ii) You acknowledge and agree that in collecting, holding, and processing Organization Personal Data through the Products, 55 Degrees is acting as the data processor (as defined in the GDPR) for the purposes of the GDPR. You must obtain all necessary consents from the relevant individual to enable 55 Degrees to collect, use, hold and process Organization Personal Data in accordance with this agreement and, if applicable, the DPA. ​ (iii) You acknowledge and agree that unless specifically requested through the user interface (for example - a field may be labeled with Name when requesting a user's name), the Authorized Users will not submit any personally identifiable information (“PII”) to the Product. When any PII is requested, 55 Degrees will take reasonable measures to protect the information submitted. ​ (b) 55 Degrees and its subsidiaries may periodically collect and use technical and related data concerning the Product You have licensed. 55 Degrees will use such data to facilitate maintenance and support with respect to the Product, to improve its products, and to provide further services or technologies to You. (c) You must ensure that your use of all Your data is at all times compliant with all applicable local, state, federal, and international laws and regulations (“Laws”). You represent and warrant that: (i) You have obtained all necessary rights, releases, and permissions to provide all Your data to 55 Degrees and to grant the rights granted to 55 Degrees in this agreement and (ii) Your data and its transfer to and use by 55 Degrees as authorized by You under this agreement do not violate any Laws (including without limitation those relating to export control and electronic communications) or rights of any third party, including without limitation any intellectual property rights, rights of privacy, or rights of publicity, and any use, collection, and disclosure authorized herein is not inconsistent with the terms of any applicable privacy policies. 55 Degrees assumes no responsibility or liability for Your data, and You shall be solely responsible for Your data and the consequences of using, disclosing, storing, or transmitting it. (d) You will not submit to 55 Degrees (or use any online services provided by 55 Degrees to collect): (i) any PII; (ii) any patient, medical, or other protected health information regulated by HIPAA or any similar federal or state laws, rules or regulations; or (iii) any other information subject to regulation or protection. ((i) through (iii), collectively, “Sensitive Data”). You also acknowledge that 55 Degrees is not acting as your business associate or subcontractor (as such terms are defined and used in HIPAA) and that unless specifically specified by 55 Degrees, the Products provided are not HIPAA compliant. “HIPAA” means the Health Insurance Portability and Accountability Act, as amended and supplemented. Notwithstanding any other provision to the contrary, 55 Degrees has no liability under this agreement for Sensitive Data. (e) You will defend, indemnify and hold harmless 55 Degrees from and against any loss, cost, liability or damage, including attorneys’ fees, for which 55 Degrees becomes liable arising from or relating to any claim relating to Your data, including but not limited to any claim brought by a third party alleging that Your data, or Your use of the Products provided by 55 Degrees in breach of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law. This indemnification obligation is subject to Your receiving (i) prompt written notice of such claim with sufficient time for You to respond without prejudice; (ii) the exclusive right to control and direct the investigation, defense, or settlement of such claim; and (iii) all reasonable necessary cooperation of 55 Degrees at your expense. 10. Termination Perpetual licenses do not expire. However, Your license to the Products shall automatically terminate if You fail to comply with the terms of this EULA. In such case, You are required to remove all Software from Your computer systems and destroy any copies of the Software in Your possession. ​ If You entered into this agreement through an Authorized Reseller, the refund policy of that party may limit availability. Products purchased directly from 55 Degrees are non-refundable. ​ 11. Proprietary Rights (a) The Products and all copies thereof are protected by copyright and other intellectual property laws and treaties. You acknowledge and agree that all rights, title, and interest, including all copyright, trademark, patent, trade secret, intellectual property (including, but not limited to, algorithms and business processes), and other proprietary rights, arising out of, or relating to, the Products belong exclusively to 55 Degrees or its relevant third parties. (b) All titles and copyrights in and to the Products (including but not limited to any images, icons, text files, pdfs, or other static non-code assets contained within the Products), the accompanying printed materials, and any copies of the Products, are owned by 55 Degrees or its suppliers. This EULA does not grant You any rights to use such content. If the Products contain documentation that is provided only in electronic form, You may print one copy of such electronic documentation. Except for any copies of this EULA, You may not copy the printed materials accompanying the Products. (c) Other than as allowed by this EULA, or allowed by the laws of Sweden, the European Union, or Your country, You may not (i) reverse engineer, decompile, disassemble, alter, duplicate, modify, rent, lease, loan, sublicense, make copies of, create derivative works from, distribute or provide non-Authorized Users with access to the Products in whole or part, (ii) use the Products for the benefit of any third party, (iii) incorporate any Products into a product or service You provide to a third party, (iv) interfere with any license key mechanism in the Products or otherwise circumvent mechanisms in the Products intended to limit your use, (v) remove or obscure any proprietary notices on the Products or any permitted copies of the Products, or (vi) publicly disseminate information regarding the benchmarking performance of the Products. (d) You may not copy or embed elements of the source code into other applications, or publish, transmit, or communicate the source code to other parties other than to You or the entity You represent. (e) You retain all rights, title, responsibility, and interest in and to any data, including but not limited to Personal Information, that You provide to 55 Degrees (including https://55degrees.atlassian.net or other system used by 55 Degrees to provide support and to collect customer feedback). (f) 55 Degrees shall own all modifications and derivative works of the Products, whether made by 55 Degrees, You, or any third party, and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by You or any other party relating to the Products. You shall not take (and shall not allow any third party to take) any action inconsistent with 55 Degrees’ ownership and interests as set forth above, or assist any third party in doing the same, and You will report to 55 Degrees promptly in writing an instance of suspected infringement of any intellectual property related to the Products and give 55 Degrees reasonable assistance in investigating and prosecuting the infringing acts. 12. Confidentiality (a) You agree that all code, inventions, know-how, business, technical, and financial information disclosed to You by 55 Degrees constitute the confidential property of 55 Degrees (“55 Degrees Confidential Information”). Any intellectual property, the underlying technology, and any performance information relating to the Products shall be deemed 55 Degrees Confidential Information without any marking or further designation. Except as expressly authorized herein, You will hold in confidence and not use or disclose any 55 Degrees Confidential Information. Your non-disclosure obligation shall not apply to information that You can document: (i) was rightfully in your possession or known to You prior to receipt of the 55 Degrees Confidential Information; (ii) is or has become public knowledge through no fault of Your own; (iii) is rightfully obtained by You from a third party without breach of any confidentiality obligation; or (iv) is independently developed by You or Your employees who had no access to such information. You may also disclose 55 Degrees Confidential Information if so required pursuant to a regulation, law, or court order (but only to the minimum extent required to comply with such regulation or order and with advance notice to 55 Degrees). You acknowledge that disclosure of 55 Degrees Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore upon any such disclosure by You, 55 Degrees shall be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law. For the avoidance of doubt, this Section shall not operate as a separate warranty with respect to the operation of any Products. (b) 55 Degrees agrees that in the event that 55 Degrees has access to, either in oral or physical form, Your confidential or proprietary information, including but not limited to Your data and information concerning Your business, products, customers, services, policyholders and/or claimants (“Licensee Confidential Information”), 55 Degrees shall (i) use such Licensee Confidential Information solely for the purpose of this EULA; and (ii) take reasonable precautions, no less than it would take to prevent the disclosure of its own similar 55 Degrees Confidential Information, to ensure that it does not disclose the Licensee’s Confidential Information to any third party without first obtaining the other party’s prior written consent. (c) Notwithstanding the above, 55 Degrees may disclose and may permit its representatives to disclose any Licensee Confidential Information (i) to the extent it is required to do so by law or any order or request of any government agency; and (ii) to 55 Degrees’ representatives to the extent required for the purposes of implementing the transactions contemplated by this EULA. (d) For Licensee Confidential Information that does not constitute trade secrets under applicable law, these confidentiality obligations will expire three (3) years after the termination of the agreement between You and 55 Degrees. The recipient of such Licensee Confidential Information will be responsible for any breach of this Section by its employees, representatives, and agents. Licensee Confidential Information will not include any information that (i) was independently developed by a party without the use of or reference to any Licensee Confidential Information belonging to the other party; (ii) was acquired by either party from a third party having the legal right to furnish same to the other party; or (iii) was at the time in question (whether at disclosure or thereafter) generally known by or available to the public. ​ 13. Publicity Rights You grant 55 Degrees the right to include Your company name, logo, and/or likeness that You provide during registration, and any review that You may provide (in full or in part) to 55 Degrees, within Product promotional material, and on the 55 Degrees website. You can revoke this right at any time by submitting a written request via email to support@55degrees.se requesting to be excluded from future Product promotional material. Requests made after purchasing may take thirty (30) calendar days to process. 14. Export Restrictions You may not use or otherwise export or re-export any Product except as authorized by Swedish law and the laws of the jurisdiction in which You obtained the Product. In particular, but without limitation, the Product may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the Product, You represent and warrant that You are not located in any such country or on any such list. 15. Disclaimer of Warranties, Limitation of Liability (a) Save as provided in Section 17 below, the Products are provided on an “as is” and “as available” basis without warranty, express or implied, of any kind or nature, including, but not limited to, any warranties of performance, merchantability, fitness for a particular purpose, or title. You may have other statutory rights, but the duration of statutorily required warranties, if any, shall be limited to the shortest period permitted by law. 55 Degrees shall not be liable for delays, interruptions, service failures, and other problems inherent in the use of the internet and electronic communications or other systems outside the reasonable control of 55 Degrees. To the minimum extent permitted by law, 55 Degrees does not make any representation, warranty, or guarantee that: (i) the use of the Products will be secure, timely, uninterrupted, or error-free; (ii) the Products will operate in combination with any other hardware, software, system, or data; (iii) the Products will meet your requirements or expectations; (iv) any stored data will be accurate or reliable or that any stored data will not be lost or corrupted; (v) errors or defects will be corrected; or (vi) the Products are free of viruses or other harmful components. (b) Except for the indemnification obligations of Section 17 or breach of Sections 5, 11 or 12, neither party will be liable to any person, with respect to any loss, damage, cost, expense or other claim, for any consequential (such as loss of income; loss of business profits or contracts; business interruption; loss of the use of money or anticipated savings; loss of information; loss of opportunity, goodwill or reputation; loss of, damage to or corruption of data), indirect, special, punitive or other damages in relation to the Products including, without limitation: ​ (i) any use or reliance on a Product by the person (including the form and content of errors in and/or omissions from any information contained in the Products); (ii) any delay, interruption, or other failures in the provision of a Product; or (iii) any change in the form or content of a Product. All the foregoing limitations shall apply even if 55 Degrees has been informed of the possibility of such damages. (c) Except for the indemnification obligations of Section 17 or breach of Sections 5, 11, or 12, 55 Degrees’ aggregate liability under any claims arising out of this EULA shall not exceed the fees paid by You for the current Support Period, except where not permitted by applicable law, in which case 55 Degrees’ liability shall be limited to the maximum extent allowed by such applicable law. (d) Except for each party’s indemnification obligations or breach of Sections 7, 11, or 12, neither party will be liable for lost profits or for special, indirect, incidental or consequential damages, regardless of the form of action, even if such party is advised of the possibility of such damages. The foregoing liability limitations shall apply to the maximum extent allowed by applicable law. To the extent the foregoing liability limitations or the warranty disclaimers of Section 15 are not allowed by applicable law, then the liability of 55 Degrees and the remedy of the Licensee shall be limited to: (i) the re-supply of any defective Product; or (ii) the refund of the license fees paid by you for the current Support Period for such defective Product. (e) In no event will 55 Degrees’ aggregate liability under any claims arising out of this EULA exceed the fees paid by You for the current Support Period, except where not permitted by applicable law, in which case 55 Degrees’ liability shall be limited to the maximum extent allowed by such applicable law. ​ (f) These limitations will apply to You even if the remedies fail of their essential purpose. 16. Return Policy 55 Degrees customary business practice is to allow customers to return Software within 30 days of payment for any reason or no reason and to receive a refund of the amount paid for the returned Software. A return means that 55 Degrees will disable the license key that allowed the Software to operate. 55 Degrees will not accept returns after the 30-day return period. 17. Infringement, Indemnification (a) If You purchase a Standard Use license, and if the Software becomes, or in the opinion of 55 Degrees may become, the subject of a claim of infringement of any third party right, 55 Degrees may, at its option and in its discretion: (i) procure for You the right to use the Software free of any liability; (ii) replace or modify the Software to make it non-infringing; or (iii) refund any license fees paid by You for the current Support Period for that Software. (b) You will defend or settle, at Your own expense, any action brought against 55 Degrees based upon the claim that any modifications by You to the Software not approved by 55 Degrees in writing, nor any combination by You of the Software with other, third-party, products not approved by 55 Degrees in writing infringes or violates any third party right, and only to the extent that such modification or combination contributes to such a claim; provided, however, that: (i) 55 Degrees shall notify You promptly in writing of any such claim; (ii) 55 Degrees shall not enter into any settlement or compromise any such claim without Your prior written consent; (iii) You shall have sole control of any such action and settlement negotiations; and (iv) 55 Degrees shall provide You with information and reasonable assistance, at Your request and expense, necessary to settle or defend such claim. You agree to pay all damages and costs finally awarded against 55 Degrees attributable to such claim. ​ (c) You agree to indemnify and hold 55 Degrees, and its subsidiaries, affiliates, officers, agents, and employees, harmless from any claims by third parties, and any related damages, losses, or costs (including reasonable attorney fees and costs), arising out of Your use of the Software, or Your violation of the EULA or any rights of a third party. (d) 55 Degrees assumes no liability hereunder for and shall have no obligation to defend You or to pay costs, damages, or attorney’s fees for, any claim based upon any modifications to any of the Software not approved by 55 Degrees in writing or combination of any of the Software with products not approved by 55 Degrees in writing, and only to the extent that such modification or combination contributes to such a claim. (e) 55 Degrees agrees to indemnify, and hold You harmless and Your respective directors, officers, employees, and agents from and against any and all third-party claims, losses, damages, suits, fees, judgments, costs, and expenses of every nature; including reasonable attorney’s fees and expenses arising out of, resulting from, or attributable to the Software’s claimed infringement or violation of any patent, copyright, trade secret, trademark, or other third-party intellectual property rights, except to the extent that the infringement or violation has been caused, or contributed to, by You or Your representatives. ​ ​ (f) You will be liable for and agree to indemnify, defend and hold 55 Degrees harmless from and against any and all claims, liabilities, suits, actions, and expenses, including costs of litigation and reasonable legal costs, resulting directly or indirectly from: (i) any information that is not accurate, up to date, or complete or is misleading or a misrepresentation; (ii) any breach of this agreement by You or an Authorized User; (iii) any misuse of the Products, from or by You, Your employees, contractors, and agents, or an Authorized User; (iv) any breach of the law, regulation, or license by You or an Authorized User; and (v) any claim brought by a third party including any Authorized User against a Party arising out of or in connection with Your or an Authorized User’s use of the Products or Your data. (g) You agree to cooperate with 55 Degrees and cover all expenses for both parties in the handling of disputes, complaints, investigations or litigation that arise as a result of Your use of the Products including but not limited to disputes, complaints, investigations or litigation that arises out of or relates to incorrect information You have given to 55 Degrees. (h) The obligations under this clause will survive the termination of this Agreement. ​ ​ 18. Compliance with Applicable Laws ​ You agree that you shall use the Product, and shall perform all obligations under this agreement in a manner that complies with all laws applicable to You and your use of the Products, including, but not limited to, any and all contractual, statutory, or common law right and obligations and applicable restrictions concerning intellectual property rights. ​ ​ 19. Dispute Resolution ​ (a) The parties agree that this EULA and the interpretation of its terms shall be governed by and construed in accordance with the laws of Sweden and subject to the exclusive jurisdiction of the courts located in Sweden. If You reside in a country where the laws of the stated jurisdiction are excluded from applying, Your country’s laws will apply to such disputes related to these terms. Otherwise, You agree that the laws of Sweden and the European Union govern this agreement, as well as any claim, dispute, action, or issue that might arise out of or in connection with it excluding their conflicts of laws principles. Any action or proceeding relating to this agreement must be brought to the District Court of Ystad, Sweden and each party irrevocably submit to the jurisdiction and venue of any such court in any such claim or dispute, except that 55 Degrees may seek injunctive relief in any court having jurisdiction to protect 55 Degrees Confidential Information or intellectual property. (b) The United Nations Convention on Contracts for the International Sale of Goods (1980) is hereby excluded in its entirety from application to this EULA. (c) Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties. The terms of the United Nations Convention on Contracts for the Sale of Goods do not apply to this EULA. ​ ​ 20. Severability ​ If any term of this EULA is found to be unenforceable or contrary to law, it will be modified to the least extent necessary to make it enforceable, and the remaining portions of this EULA will remain in full force and effect. ​ ​ 21. No Waiver ​ No waiver of any right under this EULA will be deemed effective unless contained in writing and signed by a duly authorized representative of the party against whom the waiver is to be asserted, and no waiver of any past or present right arising from any breach or failure to perform will be deemed to be a waiver of any future rights arising out of this EULA. 22. Assignment You may assign this EULA to succeeding parties in the case of a merger, acquisition, or change of control; provided, however, that in each case, (a) 55 Degrees is notified in writing within ninety (90) days of such assignment, (b) the assignee agrees to be bound by the terms and conditions contained in this EULA and (c) upon such assignment, You make no further use of the Product(s) licensed under this EULA. 55 Degrees may assign its rights and obligation under this EULA without Your consent. Any permitted assignee shall be bound by the terms and conditions of this EULA. 23. Statute of limitation You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Products or these terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. 24. U.S. Government Users If You are a U.S. Government end user, 55 Degrees is providing the Products to You as a "Commercial Item" as that term is defined in the U.S. Code of Federal Regulations (see 48 C.F.R. § 2.101), and the rights granted to You by 55 Degrees for the Products are the same as the rights the 55 Degrees customarily grant to others under this EULA. ​ ​ 25. Revisions to EULA 55 Degrees may update, modify or amend (together, “Revise”) this EULA from time to time, including any referenced policies and other documents. If a revision meaningfully reduces Your rights, the 55 Degrees will use reasonable efforts to notify You by, for example, sending an email to the billing or technical contact You designate in the applicable Order, posting on our Twitter account (https://twitter.com/55degreesAB ), blog (https://medium.com/55-degrees ), website, or on our marketplace listings, such as the Atlassian Marketplace website (https://marketplace.atlassian.com ). If 55 Degrees revises this EULA during the term of Your license or subscription, the revised version will be effective upon Your next Renewal Term. In this case, if You object to any revisions, as Your exclusive remedy, You may choose not to renew, including canceling any terms set to auto-renew. With respect to No-Charge Products, accepting the revised EULA is required for You to continue using the No-Charge Products. You may be required to click through the updated EULA to show Your acceptance. If You do not agree to the revised EULA after it becomes effective, You will no longer have a right to use No-Charge Products. For the avoidance of doubt, any Order is subject to the version of the EULA in effect at the time of the Order. 26. Entire Agreement This EULA constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements, proposals, negotiations, representations or communications, whether in written, oral, electronic, or other forms, relating to the subject matter. Both parties acknowledge that they have not been induced to enter into this EULA by any representations or promises not specifically stated herein. ​ This agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. Nothing in this agreement creates an exclusive relationship or in any way prevents 55 Degrees from entering into similar arrangements with or providing similar services to other entities, including, without limitation, other similar customers. ​ This EULA may not be modified or amended by You without 55 Degrees’ written agreement (which may be withheld in 55 Degrees’ complete discretion). Notwithstanding the foregoing, You acknowledge and agree that 55 Degrees’ published Website Terms of Use, currently available at https://55degrees.se/terms-of-use , specifically apply to the Products provided hereunder and are binding upon You and your Authorized Users. In the case of a conflict between a provision in this agreement and a provision in such Website Terms of Use, such conflicting provision in this agreement controls. Any terms and conditions appearing on a purchase order or similar document issued by You do not apply to the Products, do not override or form part of this agreement, and are void. ​ In the event of a conflict between the terms of this EULA and the terms of any open-source licenses applicable to the Software, for the specific terms in conflict, the terms of the open-source licenses shall control with regard to the Software, or part thereof. ​ ​ 27. Contact Information For communications concerning this EULA, please write to client.services@55degrees.se . ​ -- End of EULA -- ​ Changelog of document November 16, 2022 - Removed On-Premise Subscriptions, such as those for Jira Data Center apps. July 15, 2022 - Hosted Services removed from this document June 2, 2022 - Added note regarding new Cloud terms March 29, 2021 - Section 6: Added clarification regarding the duration of subscription terms for on-premise product licenses. Section 15: Changed text from "maximum extent" to "minimum extent". July 15, 2020 - Removed duplicated sections 7 and 8 June 30, 2020 - Original version of global EULA replacing Atlassian-specific EULA ​ ​

Subscribe and stay informed Subscribe to our newsletters to keep up with updates on products, services, and community events from 55 Degrees. ​ Giving of consent Your consent means we will process the personal data you provide above to send you newsletters. It also means that as you interact with our email newsletters, our newsletter platform (Sendinblue) tracks our newsletters to improve them. Sendinblue does this by the use of a technology similar to cookies and based on your personal data, namely the following information: which emails you open, which links you click on, and when and where you started subscribing to our newsletters. ​ Revocation of consent You always have the right to object to our handling of your personal data for marketing purposes and withdraw your consent. The easiest way to do this is by clicking on the cancellation link at the bottom of the newsletter. ​ Our privacy policy for newsletters Here you can find more detailed information about how we process your personal data and the other rights you have. For example, regarding your rights, i.e., the right to lodge a complaint with a supervisory authority, to access what personal data we process about you, to the erasure of the personal data we process, to rectification of any personal data that is inaccurate, to restrict our processing and to data portability. Contact us at privacy@55degrees.se if you have questions or want to exercise any of your rights. consent

Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Privacy Policy If you or your company have questions, complaints, or claims If your company has questions, complaints, or claims we at 55 Degrees AB (”55 Degrees ”, “we ”,”our ” and ”us ”) may process your personal data. In this privacy policy, you will find information about how we process your personal data and your rights regarding this data processing. Note that we are always happy to answer any questions you have and always try to avoid any claims or complaints. In case any question, complaint, or claim arises, we do, however, need to process the personal data we gather from you and your company. Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! To handle any questions, complaints, or claims What processing we perform ​​ Handle any questions, complaints, or claims Defend ourselves against claims and complaints Initiate any claims What personal data we process We will process the personal data that you provide to us or which we collect in order to handle the matter, i.e. Name Information about which organisation you represent Contact details Information concerning your company’s question, complaint, or claim Our legal basis for the processing: Legitimate interest ​ The personal data is processed based on our legitimate interest to handle a question, complaint, and/or claim. By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. Please do not hesitate to contact us if you want more information regarding this. ​ Storage period: We will store your personal data from when the matter was initiated and through the duration of your support matter or for the duration of the potential dispute. Thereafter we store your personal data as long as we have a purpose for processing it. We aim to only keep personal data for up to one year after the matter is handled for service and product improvement. However, we aim to delete sensitive attachments, such as HAR files, within three months of the closure of the support request. ​ After the customer relationship with your company ends, we store agreements and similar documentation where your personal data may be included. We will continue to store it for as long as a claim can be made in case a dispute arises, i.e., in accordance with applicable statutory limitation provisions. In Sweden, the storage period is ten years. ​ Note that the ongoing matter may mean that we cannot delete all your personal data after your request . Here you can find all our privacy policies which describe how we process personal data in other situations, e.g. if you visit our website or otherwise are in contact with us. ​ Your rights Below you will find a detailed description of your rights and how to exercise them. ​ In summary, you have the following rights: the right to lodge a complaint with a supervisory authority, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, and the right to restrict our processing. ​ When we refer to “your company” in this privacy policy, we refer to your employer, the organization, or the public body you represent. ​ Below you can read more about: You will be moved to the relevant paragraph by pressing the selected heading. ​ Who is responsible, and how to contact us? Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description ​ Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e., as processors. In some situations, we are, however, responsible for the processing of your personal data and acting as controllers. These situations are explained in the charts below. ​ If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless necessary. This means that your personal data will be handled by our employees but only by those needing such access to conduct their work. We will store your personal data, anonymized when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . ​ Which other recipients we share your personal data with depends on what the question, complaint, or claim is about. If it concerns our customer relations or financial matters, you can read more about recipients here . ​ The above parties will process these on our behalf and follow our instructions. We need to work with third parties to conduct our business. We are responsible for any sharing of your personal data with such suppliers and to ensure that your personal data is safe when shared with third parties. For more detailed information on our suppliers and the information we store with them, please visit our supplier page located at https://support.55degrees.se/space/SECURE/2014216193 . ​ Where is your personal data processed ? We use EU/EEA vendors that store data in the EU/EEA when possible. However, when we must use suppliers outside the EU/EEA, your personal data will be processed outside the EU/EEA. We transfer your data outside of the EU/EEA to make use of our IT suppliers, which will process your personal data stated in the table above . These suppliers store some or all information in the USA. ​ Whether we transfer your personal data in other cases depends on what the question, complaint, or claim is about. If it concerns our customer relations or a financial matter, you can read more about recipients here . ​ In the above situations, our suppliers and we rely on Standard Contractual Clauses for the transfer of personal data outside of the EU/EEA. The use of Standard Contractual Clauses is an effort to provide a safe transfer of your personal data. You find a more detailed description of the transfer of personal data at https://support.55degrees.se/space/SECURE/2014216193 . ​ If you want to know more about whom we share your personal data with and how your personal data is transferred, please get in touch with us. Our contact information can be found at the beginning of this privacy policy. ​ What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. ​ If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. ​ Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). ​ In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. ​ The supervisory authority has an obligation to inform you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. ​ Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we process your personal data, you also have a right to obtain a copy of the personal data processed by us and information about our processing of your personal data. ​ In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. ​ For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means, the information will be provided in a commonly used electronic form unless otherwise requested by you. ​ Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. ​ Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. ​ In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to the process ing of your personal data, which is based on our legitimate interest, i.e., Article 6.1 f GDPR. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims. In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay if: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you object to the processing pursuant to Article 21.1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR, the personal data have been unlawfully processed, or the personal data must be erased to comply with a legal obligation in Union or Member State law that applies to us. Where we have made the personal data public and are obliged in accordance with the rights stated above to erase the personal data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data. ​ We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defense of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. ​ In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. ​ We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. ​ In detail: Your right applies if: the accuracy of the personal data is contested by you during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21.1 GDPR pending the verification of whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defense of legal claims even though we no longer need the personal data for the purposes of the processing. ​ Where the processing has been restricted according to the above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. ​ We will notify you before the restriction of the processing is lifted. We will also communicate any restriction of processing of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict This privacy policy was adopted on February 3, 2023.

Optimize Customer Value with a Proven Partner in Your Corner As the premier provider of Agile apps, 55 Degrees believes partnership extends beyond mere transactions. It's about forging meaningful connections and enabling our partners in any way possible. Become a Partner Already a Partner? Partner Support Our Partner Types Atlassian Solution Partners Agile Trainers & Coaches License Resellers Strategic Partners Discover our partnership opportunities Dedicated Partner Manager Free Internal Licenses Financial Incentives Product Training & Educational Resources Sales & Product Enablement Optional Co-Marketing Opportunities Frequently Asked Questions How do I get product support? Reach out to our support team via our support portal at https://support.55degrees.se or via email at support@55degrees.se (which will create a ticket in our support portal). Our support portal is also where you can find our product documentation and much other helpful content! Where can I find your customer agreements for your products? You can always find the link in the footer of any page on our website. Our customer agreement for cloud products is located at https://www.55degrees.se/agreement-cloud-products and the customer agreement for on-premise products is located at https://www.55degrees.se/agreement-onprem-products . Do you have any security compliance certifications like SOC 2 or ISO 27001? Yes! We are ISO 27001 certified and are SOC 2 Type 2 compliant. You can download these items and see other key documents and technical measures via our 3rd-party trust center at https://trust.55degrees.se. You can also visit https://55degrees.se/trust to get a holistic idea of how we approach security at 55 Degrees! Is my data secure? We process your work data in real-time when you tell the app to load data. We do not export any of your work data from where it lives. When we do store data, we store configurations only, and we keep those secure. Please see our DPA (Cloud or OnPrem) and our privacy policy for more details. What is the licensing model? Do we pay per user? If you are purchasing our Jira app via the Atlassian Marketplace, their rules apply. That means that all users in your instance must be licensed. There's no need to worry, however, because you’re not charged the standard per-user price that you see in our other versions. In fact, you can often license all of your Jira users for less cost than a smaller number of users in our other versions. If you purchase a subscription to our SaaS or Azure apps, you will pay per user via a monthly or yearly subscription. You can have multiple users on a subscription. Please see our pricing page for more details. Product Support Reach out to our support team via our support portal at https://support.55degrees.se or via email at support@55degrees.se (which will create a ticket in our support portal). Our support portal is also where you can find our product documentation and much other helpful content! Join the Community You can join the 55 Degrees community at https://community.55degrees.se. Our community is run on the Mighty Networks platform and subject to both their privacy policy and ours. In this community you can get announcements from us, chat with others customers using our products, and even take online courses (both free and premium)! We can't wait to see you there! Security & Compliance We have information about our company's security efforts on our website at https://55degrees.se/trust. Check out our guiding principles, frameworks we're compliant with, security partners, as well as key documents like subprocessor lists. Want to download certificates, audit reports, or see more about our technical operational measures (TOMs)? Please visit our 3rd party trust center hosted by Vanta, at https://trust.55degrees.se. If you would like access to the more sensitive documents marked with a lock icon, you can request access and go through our NDA process, after which the materials will be available for download. If you have other questions about our security or compliance measures, please contact us via our support portal at https://support.55degrees.se. Customer Agreements You can always find the link in the footer of any page on our website. Our customer agreement for cloud products is located at https://www.55degrees.se/agreement-cloud-products and the customer agreement for on-premise products is located at https://www.55degrees.se/agreement-onprem-products . What is the procedure for initiating a trial of 55 Degrees apps and obtaining a partner license code? For a hands-on experience with our apps, submit a support ticket here, specifying which apps you're interested in trialing. We'll guide you through the process and provide you with the necessary license codes. What types of support and training programs are available to partners from 55 Degrees? At 55 Degrees, we offer a range of training and support options to empower our partners. Whether you need in-depth workshops, on-site training sessions, or just a basic introduction to our applications and how they address specific challenges, we have you covered. To arrange for a personalized training experience or for any support-related inquiries, please reach out to our partner manager at brodie@55degrees.se, or feel free to submit a support ticket through our helpdesk system. How can I access detailed information about the security and compliance features of your apps? You can learn about our robust security measures and compliance standards at our Trust Center (https://www.55degrees.se/trust). We provide comprehensive information outlining our security processes, emphasizing our commitment to being a leader in marketplace security. Partnering for Success Join our Partner Network. Together, we can achieve more. Become a Partner Partner Resource PARTNER PORTAL Already a Partner? Login to Partner Portal Partner Portal PARTNER SUPPORT Need a hand with partner-related questions? Reach out to us for assistance. Partner Support

Products to make work easier ActionableAgile™ Analytics Use it as a separate app or embedded in Jira or Azure. Measure and improve Flow. Be Predictable. Answer "When will it be done?" Learn More Klar for Jira Cloud Configure & answer refinement questions for your work. Know just enough to start! Learn More Portfolio Forecaster for Jira Cloud, Server, & Data Center Forecast Jira epics and versions with confidence using probabilities. Learn More Inspekt for Jira Cloud Analyze raw workflow data for cumulative time in status and how items move in the workflow. Learn More Important Product Information Support & Docs Support Policy Terms & Conditions Security

Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Privacy Policy If you visit our website, our community or in other way interact with us We at 55 Degrees AB (" 55 Degrees ", "we "," our ", and" us ") care about your privacy and want you to feel safe when we process your personal data. In this privacy policy, we want to inform you about how we process your personal data when you visit www.55degrees.se , www.actionableagile.com , our subdomains, and our listings on third-party marketplaces (“Websites”), use our community or in other way interact with us.. ​ Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short We process your personal data according to below: - If you use our website and/or use our community , we process your personal data to: analyse how our website and community is used with Google Analytics, Wix, Wordpress, and Mighty Networks (if you have given your consent), show you relevant marketing online from us on other websites and social media that you are visiting, such as Facebook (if you have given your consent), and make the website and the community function properly. - If you communicate with us, e.g. through the use of social media or our contact forms , we process your personal data to communicate with you. ​ In order to market our products and services towards you we will share your personal data with third-party services which means your personal data will be transferred outside the EU/EEA. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g. if you receive our newsletters or if you work for a company that is a customer to 55 Degrees. ​ Your rights Below you will find a detailed description of your rights and how to exercise them. In summary, you have the following rights: ​ the right to lodge a complaint with a supervisory authority, the right to withdraw your consent to our processing, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, the right to restrict our processing, and the right to data portability . ​ If you have any questions about your rights or want to exercise any of your rights, you are more than welcome to contact us. ​ Below you can read more about: By pressing the selected heading, you will be moved to the relevant paragraph. ​ Who is responsible and how to contact us? A detailed description of how we process your personal data Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” When we refer to "your company" in this privacy policy, we refer to your employer or the organization or public body that you represent. ​ Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e., as processors. When you receive our surveys, newsletters, or other marketing, it is 55 Degrees AB that is responsible for the processing of your personal data. ​ If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden ​ ​ A detailed description of how we process your persona l data Below you will find a detailed description of how we process your personal data: If you visit our websites and/or use our community , and/or If we communicate, e.g. through the use of social media or our contact forms ​ If you visit our websites and/or use our community We gather personal data from you, from your device and through a third-party service. We will collect personal data by using cookies. To protect your privacy, we have taken measures to avoid identifying you when you visit our websites. We do not use the personal data from cookies to identify you. To analyse how our websites and community are used in order to make improvements If you have given your consent when you visit our websites and/or use our community What processing we perform ​​ If you consent to analytics Analyze how you use our websites and/or our community to optimize functions, to adapt the websites and/or our community to suit our visitors, and to be able to draw conclusions regarding our visitors ​ To do this, we use an analytic service from Google Analytics , Wix , Wordpress , and Mighty Networks , which means that we use a random ID to distinguish your device from other visitors and to acknowledge patterns in how our websites are used. We will, however, not know who you are What personal data we process An encrypted version of your IP address which we at 55 Degrees can’t connect to you as an individual ​ Unique ID and session number ​ Information about your device/browser (initial timestamp, last timestamp, current timestamp and your screen resolution) ​ Information about your activities on the websites, e.g. what you click on ​ Other information that Google, Wix, Wordpress, and Mighty Networks has about you, e.g. information about from which site you found us Our legal basis for the processing: Consent (Article 6.1.a GDPR) ​ Your personal data will be processed based on your consent. You can withdraw such consent at any time by contacting us . You can prevent Google Analytics from using your personal data by downloading and installing this browser add on . ​ Storage period: We will use your personal data for 14 months after your visit to our sites. ​ Google , Wix , Wordpress , and Mighty Networks will continue to use your personal data for their own purposes, and they will inform you separately about such processing. To show you online marketing after your visit to our websites If you have given your consent when you visit our websites What processing we perform ​​ ​If you consent to online marketing when you visit our websites ​ We market our products and services by showing you offers and marketing online that we believe your company are interested in ​ We show you such marketing on other websites you visit. We do this by the use of marketing tools from Google and Facebook . You see marketing based on information that these companies have about you beforehand (so-called profiling*) ​ What personal data we process An encrypted version of your IP address which means we at 55 Degrees can't identify you as an individual ​ Thereafter you will see search results and ads based on: ​ An analysis of how you use our websites ​ Information that the marketing services we use have about you from before, e.g., information on which site you found us Our legal basis for the processing: Consent (Article 6.1.a GDPR) ​ Your personal data will be processed based on your consent. You can withdraw such consent at any time by contacting us . ​ Here you can make choices about the marketing you see from Google. Here you can make choices about the marketing you see from Facebook. ​ Storage period: Google and Facebook continue to use your personal data for marketing purposes for the longest two years after your visit to any of our websites. We at 55 Degrees do not continue to store your personal data for this purpose. ​ Google and Facebook will continue to process your personal data for their own purposes, i.e. as a controller. Information on how long they store your personal data can be found in their respective privacy information. * Profiling: We use so-called profiling to be able to show you offers that are relevant to you and to provide you with customized marketing. We use profiling so that you can see relevant marketing instead of general offers and information which you may not be interested in. You have the right to object to profiling as described above under the section explaining your rights . To make the websites and community function properly When you visit our websites and/or use our community What processing we perform ​ ​ To technically make the websites work, e.g., remember your previous choices What personal data we process Technical information ​ Information about your previous choices, e.g., if you have consented ​ However, we will not connect the information to you as an individual or to other information we have. ​ Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ The personal data will be processed based on our legitimate interest to make the websites work. For security purposes IP address and information about your device Legitimate interest (Article 6.1.f GDPR) ​ he personal data will be processed based on our legitimate i nterest ​ to make the websites work. Keep you logged in to our community Your log in information, e.g., username and password However, we do not actively look at your password. We need to technically process information about your log in details to keep you logged in to our community. Legitimate interest (Article 6.1.f GDPR) ​ he personal data will be processed based on our legitimate i nterest ​ to make the websites work. ​ Storage period: We will use your personal data during the time you visit our websites. Personal data used for security purposes will be used for 30 days after your visit. If we communicate, e.g. through the use of social media or our contact forms ​ We gather personal data from you and from any social media channels you use. If you communicate with us as a representative of a customer, our privacy policy for customers applies instead. To communicate with you What processing we perform ​ ​ Communicate, e.g., via e-mail or contact form on our websites ​ Answer your questions and give you the best service ​ Communicate via social media, e.g., if you comment on our site or our social media page. These social media channels either process your personal data on our instructions or as controllers in their own right. We suggest that you also familiarize yourself with the privacy information of that platform What personal data we process Information you provide to us, e.g. name, which company you represent, and contact information ​ If you visit our social media channels, we also process: ​ Information from your profile on the social media in question (username and any picture you have chosen for your account) ​ Other information regarding the matter for which you contact us Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ The personal data will be processed based on our legitimate interest to make the websites work. ​ Storage period: Communication with us via our websites or in e-mails will be stored during the matter for which you have contacted us and thereafter for us to be able to handle any questions, complaints, or claims. You can read more about this in our privacy policy for questions, complaints and claims . ​ You can delete your comments and communication with us on our social media channels at any time. We will remove posts or comments that breach the rules of the platform or conflict with legislation as soon as possible. Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless it is necessary. This means that your personal data will be handled by our employees but only by the personnel in need of such access to conduct their work. ​ We need to work with suppliers and partners to conduct our business. Such parties will therefore process your personal data. We are responsible for any sharing of your personal data to such suppliers or partners and to make sure your personal data are safe when shared with third parties as set out below. We will share your personal data with the following recipients: ​ If you interact with us or visit our social media accounts, the social media platforms that you use will process personal data about you as a user. ​ When you visit our websites and/or use our community and have given your consent, your personal data will be processed by the analytics- and marketing services that we use, i.e., Google , Facebook , Wix , Wordpress, and/or Mighty Networks . These recipients process personal data on our behalf as processors but are also processing your personal data as controllers. These services inform you separately about the processing that they are responsible for. ​ We will store your personal data, anonymized when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . ​ Where is your personal data processed? ​ Your personal data will mainly be processed within the EU/EEA. However, when we use Google , Wix , Wordpress , Mighty Networks , and Facebook , or if you visit our social media, your personal data will be transferred outside the EU/EEA. One reason is that many of these companies are based in the United States. We have anonymized your personal data as far as possible to avoid your personal data being transferred outside of the EU/EEA. ​ Transfers only take place in accordance with applicable data protection legislation meaning that we will transfer your personal data outside the EU/EEA when we can ensure an appropriate level of protection of your personal data. We will transfer your personal data under the standard contractual clauses (article 46.1 c GDPR), Module 1 (controller to controller), and Module 2 (controller to processor). You can find the standard contractual clauses here . In those situations where we have made an assessment that legislation and similar in a specific country outside of EU/EES, to which we transfer your personal data, affects the effectivity of the standard contractual clauses, we will take supplementary measures to ensure an appropriate level of protection of your personal data. ​ If you want to know more about who we share your personal data with and how your personal data is transferred, please feel free to contact us. Our contact information can be found at the beginning of this privacy policy. ​ ​ What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. ​ If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. ​ Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). ​ In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. ​ The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. ​ Right to withdraw consent (Article 7.3 GDPR) You have the right to withdraw your consent at any time by contacting us. ​ In detail: The withdrawal of consent shall not a ffect the lawfulness of processing based on consent before its withdrawal. ​ Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we do process your personal data, you also have a right to obtain a copy of the personal data processed by us as well as information about our processing of your personal data. ​ In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. ​ For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means, the information will be provided to you in a commonly used electronic form unless otherwise requested by you. ​ Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. ​ Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. ​ In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on Article 6.1 f GDPR, including profiling based on that provision. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, you have an unconditional right to have the processing of your personal data for such purposes ceased. In the context of the use of information society services, and regardless of Directive 2002/58/EC (ePrivacy Directive, or ePD), you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We have the obligation to erase your personal data without undue delay where one of the following grounds applies: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you withdraw your consent on which the processing is based, and there is no other legal ground for the processing, you object to the proc essing pursuant to Article 21.1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR; the personal data have been unlawfully processed, or the personal data have to be erased for compliance with a legal obligation in Union or Member State law that applies to us. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Please note that our obligation to erase and inform according to above shall not apply to the extent processing is necessary according to the following reasons: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defense of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. ​ In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. ​ We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. ​ In detail: Your right applies if: the accuracy of the personal data is contested by you during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21.1 GDPR pending the verification whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defense of legal claims even though we no longer need the personal data for the purposes of processing. ​ Where the processing has been restricted according to above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. ​ We will notify each recipient to whom the personal data has been provided about any restriction of processing according to above if this does not occur to be impossible or entails a disproportionate effort. If you want more information about these recipients, you are welcome to contact us . ​ Right to data portability (Article 20 GDPR) You have the right to receive your personal data (that you have provided to us) from us in a structured, commonly used and machine-readable format and, where technically feasible, have your personal data transferred to another data controller (“data portability”). ​ In detail: The right applies if: the processing is based on the lawful basis consent, and the processing is carried out by automated means. ​ The exercise of the right to data portability shall be without prejudice to the right to erasure, i.e. Article 17. ​ Your right to data portability shall not adversely affect the rights and freedoms of others. ​ Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” ​ As we state above, for some purposes, we process your personal data based on our “legitimate interest.” By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. ​ If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us. Our contact information can be found at the beginning of this privacy policy. ​ responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict rights-withdraw portability interests visit-websites communicate This privacy policy was adopted on July 7, 2023.

Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Privacy Policy If you receive our surveys, newsletters, or other marketing We at 55 Degrees AB (" 55 Degrees ", "we "," our ", and" us ") care about your privacy and want you to feel safe when we process your personal data. In this privacy policy, we want to inform you about how we process your personal data when you receive our surveys, newsletters, or other marketing and what rights you have regarding this data processing. ​ Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short When you subscribe to our newsletters, we process your personal data as necessary to: - send surveys, newsletters, and other marketing to existing customers/attendees , - send newsletters to you, - send newsletters and other marketing to potential customers , and - analyze how you use our newsletters (e.g., what you click on) to improve and develop the newsletters we send. ​ If you unsubscribe from receiving our newsletters, we keep track of your wish in an “unsubscribe list ” to avoid sending you any marketing material. Below you will find information about the processing and storage time of your personal data that we at 55 Degrees are responsible for when you subscribe to our newsletters. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g., if you work for a company that is a customer of 55 Degrees, if you visit our website, or if you are otherwise in contact with us. ​ Your rights Below you will find a detailed description of your rights and how to exercise them. In summary, you have the following rights: ​ the right to lodge a complaint with a supervisory authority, the right to withdraw your consent to our processing , the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, the right to restrict our processing, and the right to data portability . ​ If you have any questions about your rights or want to exercise any of your rights, you are more than welcome to contact us. ​ Below you can read more about: By pressing the selected heading, you will be moved to the relevant paragraph. ​ Who is responsible and how to contact us? A detailed description of how we process your personal data Who can gain access to your personal data and why? What are your rights when we process your personal data? Detailed description Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” When we refer to "your company" in this privacy policy, we refer to your employer or the organization or public body that you represent. ​ Who is responsible, and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e., as processors. When you receive our surveys, newsletters, or other marketing, it is 55 Degrees AB that is responsible for the processing of your personal data. ​ If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden ​ ​ A detailed description of how we process your personal data Below you will find a detailed description of how we process your personal data. We gather your personal data directly from you and provide some personal data ourselves by analyzing how you use our newsletters. To send surveys, newsletters and other marketing to existing customers/attendees What processing we perform ​​ Send information about news and marketing so you can keep up with updates on services and workshops ("newsletters"). ​ Send follow-up e-mails and evaluation requests regarding our services/workshop ("surveys"). ​ Administer survey answers. ​ In our privacy policy for customers , you will find more information about how we process your personal data when your company uses our services and when you attend a workshop. What personal data we process Your name ​ E-mail address Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to contact and send newsletters and surveys to representatives of customers ​ Storage period: If you have attended a workshop, we may contact you for up to 12 months after the completion of the workshop. Otherwise, you continue to receive e-mails for as long as you are a customer. If you unsubscribe or object from receiving our e-mails, we keep track of this in our “unsubscribe-list” to avoid sending you any further marketing material. ​ If you answer a survey, we will store the result for 12 months after you answer it. We will delete your personal data if you ask us to and stop sending you evaluations if you object to receiving them. To send newsletters to subscribers What processing we perform ​​ Send information about news and marketing for you to keep up with updates on produ​ cts, services, and community events (“newsletters”). We send newsletters to those who have chosen to subscribe to our newsletters. What personal data we process Your name if you have chosen to provide it to us ​ E-mail address ​ The list of subscriptions you have chosen Our legal basis for the processing: Consent (Article 6.1.a GDPR) ​ We collect your consent to send newsletters to you. You can withdraw your consent and object to our marketing at any time. ​ Storage period: You continue to receive e-mails until you choose to unsubscribe. If you unsubscribe or object from receiving our e-mails, we keep track of this in our “unsubscribe-list” to avoid sending you any further marketing material. To send newsletters to potential customers What processing we perform ​​ Contact and send marketing about our services and workshops to you who are working at a company which is a potential customer to us. What personal data we process Your name ​ E-mail address ​ Position and information about the company that you work for ​ Information about you e.g. from the website of your company ​ Information from you, e.g. via e-mail Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to contact and send marketing to representatives of potential customers ​ Storage period: If you are a potential customer with no previous contact with us, we process your personal data for 6 months from when we collected the personal data if we do not have any continued contact with you. ​ If you unsubscribe or object from receiving our e-mails, we keep track of this in our “unsubscribe-list” to avoid sending you any further marketing material. To improve and develop the e-mails we send What processing we perform ​​ Improve and develop the newsletters we send by analyzing how you open them and what you click on in the newsletter. We do this with the help of our service provider Sendinblue.​ Do you want to know more about this type of analysis? Please contact us. What personal data we process Information about how you open our newsletters and what you click on ​ Information about your device ​ IP-address ​ Information about when and where you started subscribing to our newsletters Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to improve and develop our newsletters and marketing ​ Storage period: We continue to improve and develop our newsletters for as long as you receive them. Thereafter we anonymize the information we have gathered If you object to receiving marketing from us We will store information about you if you choose to object to receiving marketing from us. We have received the information from you. To comply with marketing legislation What processing we perform ​​ If you have stated that you do not wish to receive marketing from us, we will store such information in an “unsubscribe list” to make sure we do not send any marketing to you. What personal data we process Name ​ E-mail address Our legal basis for the processing: Legal obligation (Article 6.1.c GDPR) The processing is necessary to comply with legal obligations which we are subject to, i.e., marketing law, which requires us not to send marketing material to individuals who have objected to receiving such marketing. ​ We cannot make sure you will not receive marketing from us without processing your personal data for this purpose, and you are therefore required to provide your personal data to us. ​ Storage period: You will be listed in our “unsubscribe list” until further notice. Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless necessary. This means that your personal data will be handled by our employees but only by the personnel needing such access to conduct their work. We need to work with third parties to conduct our business. To be able to send surveys, newsletters, and other marketing in an efficient way, we use the newsletter provider Sendinblue which will process your personal data on our behalf and follow our instructions. This means that we are responsible for any sharing of your personal data with such suppliers and to ensure that your personal data is safe when shared with third parties. ​ We do not transfer your personal data outside of the EU/EEA. ​ ​ What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. ​ If you want to know more about your rights or if you want to exercise any of your rights, please contact us, and we will help you. ​ Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). ​ In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. ​ The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. ​ Right to withdraw consent (Article 7.3 GDPR) You have the right to withdraw your consent at any time by contacting us. ​ In detail: The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. ​ Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us. If we do process your personal data, you also have a right to obtain a copy of the personal data processed by us as well as information about our processing of your personal data. ​ In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. ​ For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means the information will be provided to you in a commonly used electronic form, unless otherwise requested by you. ​ Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. ​ Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. ​ In detail: Your right to object applies as follows: Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, you have an unconditional right to have the processing of your personal data for such purposes ceased. In the context of the use of information society services, and regardless of Directive 2002/58/EC (ePrivacy Directive, or ePD), you may exercise your right to object by automated means using technical specifications Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay where one of the following grounds applies: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you withdraw your consent on which the processing is based, and there is no other legal ground for the processing, the personal data have been unlawfully processed, or the personal data have to be erased for compliance with a legal obligation in Union or Member State law that applies to us. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defence of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. ​ In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. ​ We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. ​ In detail: Your right applies if: the accuracy of the personal data is contested by you, during a period enabling us to verify the accuracy of the personal data, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, or you need the personal data for the establishment, exercise, or defence of legal claims even though we no longer need the personal data for the purposes of processing. ​ Where the processing has been restricted according to above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. ​ We will notify each recipient to whom the personal data has been provided about any restriction of processing according to above, if this do not occur to be impossible or entails a disproportionate effort. If you want more information about these recipients, you are welcome to contact us ​ Right to data portability (Article 20 GDPR) You have the right to receive your personal data (that you have provided to us) from us in a structured, commonly used and machine-readable format and, where technically feasible, have your personal data transferred to another data controller (“data portability”). ​ In detail: The right applies if: the processing is based on the lawful basis consent, and the processing is carried out by automated means. ​ The exercise of the right to data portability shall be without prejudice to the right to erasure, i.e. Article 17. ​ Your right to data portability shall not adversely affect the rights and freedoms of others. ​ Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” ​ As we state above, for some purposes, we process your personal data based on our “legitimate interest.” By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights, which require the protection of your personal data. ​ If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us. Our contact information can be found at the beginning of this privacy policy. ​ responsible description access where rights rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict rights-withdraw portability send-subscribers improve-emails comply interests send-potential-customers send-existing-customers This privacy policy was adopted on February 16, 2023.

Be predictable. Be confident. Be agile. Trusted globally by 1600+ companies Powerful solutions that take you from busy to effective ActionableAgile ™️ Analytics Agile Flow Metrics for Jira, Azure DevOps, or standalone SaaS Measure and improve Flow. Be Predictable. Answer "When will it be done?" Learn More Portfolio Forecaster Continuous Forecasting for Jira Forecast Jira epics and versions with confidence using probabilities. Learn More Klar for Jira Cloud Configure & answer refinement questions for your work. Know just enough to start! Learn More Inspekt for Jira Cloud Analyze raw workflow data for cumulative time in status and how items move in the workflow. Learn More Products Julie Starling - Agile Delivery CoP Manager Financial Services Organization with over 1400 employees By regularly forecasting with ActionableAgile, we could clearly show when circumstances impacted our delivery timescales; previously, these would have been recognized as affecting our delivery. Monte Carlo simulation's what-if scenario planning function has enabled us to discuss what is happening and if trends are changing with stakeholders and teams. This allowed us to take meaningful action at the soonest possible opportunity and put the decisions with the right people. Recent Blog Posts Victor Agbebo 3 hours ago 2 min We Won Atlassian Partner of the Year 2023: Cloud Transformation Apps! Atlassian announced today that 55 Degrees has received Atlassian Partner of the Year 2023: Cloud Transformation Apps for their... 1 Post not marked as liked Julia Wester Apr 22 3 min Customer Story: John Lewis Teams Connect Around Outcomes with ActionableAgile™️ Analytics We asked folks at John Lewis, about their mission to reduce integration delivery lead time by 25% and how ActionableAgile Analytics helps. 15 Post not marked as liked Victor Agbebo Apr 16 2 min Get Ready to Team Up with 55 Degrees at Atlassian Team'24! We're excited to announce that 55 Degrees will again join the vibrant Atlassian community at Atlassian Team’24, happening in Las Vegas... 24 1 like. Post not marked as liked 1 Read more > A culture based on security and privacy An important part of living up to our values is our commitment to data privacy and security throughout all aspects of our organization. We don't take a single step without ensuring we've taken all reasonable steps to protect your data and privacy. Protect customer and personal data at all times Comply with applicable privacy regulations Avoid processing or storing unneeded data Compliance Certifications and Standards ISO 27001 GDPR Atlassian Security Programs Interact with us at an upcoming event No upcoming events at the moment More events >

Introduction to ActionableAgile Analytics Introduction to ActionableAgile Analytics is a 2-hour virtual class for small groups. Each class will be targeted to a specific version of the ActionableAgile application: our SaaS version at https://analytics.actionableagile.com or for our embedded version in either Jira or Azure DevOps Services. ​ Please note that this is not a place where we will be addressing support issues. Please report all issues via our support portal well before the workshop. Learning Outcomes ​ An ability to navigate through the ActionableAgile tool effectively. An ability to read and configure charts for four key flow metrics: Cycle Time, Work-in-Progress (WIP), WIP Age, and Throughput. An understanding of why these flow metrics are important and when you might use them. An understanding of Monte Carlo Simulations and how to use them for forecasting a group of items. ​ Target Audience ​ Users that are new to ActionableAgile Analytics​​​. These users should have access to a version of ActionableAgile and be able to access their data from within ActionableAgile. ​ ​ Typical Agenda ​ ​ This workshop will cover the following topics through demonstration and interactive exercises: ​ Accessing ActionableAgile Analytics Global Configurations and Settings Four Key Flow Metrics Cycle-Time Scatterplot WIP Run Chart Aging Work-In-Progress Chart Throughput Run Chart Monte Carlo Simulations Monte Carlo When Monte Carlo How Many ​Loading your data into ActionableAgile Analytics Attendee Q&A ​ We will use the example data pre-loaded into the tool for explanation and exercises. We then load your specific data into ActionableAgile Analytics and discuss data-specific questions, ending with an overall Q&A. ​ We can review additional charts or other topics in the event that we have additional time. ​ ​ Other Information ​​ Certification: None Language: English (French upon request) Payment Method: Invoice (contact us if you prefer to pay by credit card) ​ ​ Meet the Instructors Julia Wester Julia is a co-founder of 55 Degrees AB and Lean/Agile practice manager. She loves teaching about Kanban, Scrum, Metrics, and anything else that helps teams figure out how to do more with less stress! Margaux Fiche Margaux is the Manager, Customer Experience at 55 Degrees. She loves helping customers solve issues and teaching them how to use our tools to do more with less stress! She has Kanban, Scrum, SAFe, Metrics, and Agile knowledge to support our customers.

Legal Customer Agreements Cloud Subscriptions On-Prem Subscriptions On-Prem Perpetual Privacy Statement & Policies Community Terms of Use Website Terms of Use Archives Privacy Policy If you work for a company that uses 55 Degrees' services If your company is a customer to 55 Degrees AB (”55 Degrees”, “we”,”our” and ”us”) we at 55 Degrees may process your personal data. In this privacy policy you find information about when that is the case, how we process your personal data and what rights you have when it comes to this data processing. ​ Our goal is to be as transparent as possible regarding our processing of your personal data – do not hesitate to contact us with any questions you have! In short We process your personal data as necessary to: enter into an agreement with your company and administrate our relationship , arrange workshops , improve the service , send marketing, surveys, and newsletters we consider to be interesting for you (for more, read our privacy policy about newsletters and surveys ), handle your support matters , and comply with accounting legislation . ​ When your personal data is used within our services, we will see, store and process your personal data. However, the company you represent is mainly responsible (controller) for processing such personal data and will give you information about that separately. Below you will find information about the processing of your personal data that we at 55 Degrees are responsible for. Here you can find all our privacy policies which describe how we process personal data in other situations, e.g. if you visit our website or otherwise are in contact with us. ​ Your rights Below you find a detailed description of your rights and how to exercise them. In summary, you have the following rights: ​ the right to lodge a complaint with a supervisory authority, the right to access what personal data we process about you, the right to object to our processing, the right to erasure of the personal data we process, the right to rectification of any personal data that is inaccurate, and the right to restrict our processing. ​ When we refer to “your company” in this privacy policy, we refer to your employer or the organisation or public body that you represent. When we refer to “services” in this privacy policy, we refer to our software products, training workshops, or any other service that we offer. ​ Below you can read more about: By pressing the selected heading, you will be moved to the relevant paragraph. ​ Who is responsible and how to contact us? A detailed description of how we process your personal data Who can gain access to your personal data and why? Where is your personal data processed? What are your rights when we process your personal data? Detailed description Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” ​ ​ Who is responsible and how to contact us? We at 55 Degrees are generally processing personal data on the instructions of our customers, i.e. as processors. In some situations, we are however responsible for the processing of your personal data and acting as controllers. These situations are explained in the sections below. ​ If you have any questions or if you wish to exercise any of your rights, we are available at: Full name of legal entity: 55 Degrees AB (organization number 559201-6843) E-mail address: privacy@55degrees.se Mailing address: Lilla Nygatan 7, 211 38 Malmö, Sweden ​ ​ A detailed description of how we process your personal data We gather personal data from you and from your company. To enter into an agreement with your company and administer our relationship What processing we perform ​​ Enter into an agreement with your company regarding our services and/or workshops, including any negotiation between the companies ​ Administer our relationship with your company, e.g. send you information about our new terms and other information that your company needs ​ If your company becomes our customer, we send updates, information about our products and other marketing that we deem interesting to your company. You can read more about this here . What personal data we process Information you or your company provide to us, e.g. name, information about which company you represent, position in your company, telephone number and e-mail address Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to negotiate and enter into an agreement with your company and to administrate the agreement. ​ Storage period: We will store your personal data for as long as your company is our customer and for up to six months afterward unless your data is included in email communication, agreements, and similar documentation, which we cannot delete in case of a dispute . To arrange workshops What processing we perform ​​ Administrate your attendance in a workshop ​ Communicate with you as a participant before or during the workshop ​ After workshops, we send follow-up e-mails, and may send other marketing and evaluation requests. You can read more about this here . What personal data we process Name ​ E-mail address ​ Information about the company you represent ​ Position in your company ​ Which workshops you have participated in Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) Your personal data will be processed based on our legitimate interest ​to be able to arrange workshops for you as a representative of a customer. ​ Storage period: Your personal data will be stored until the workshop is completed. However, a participant list that includes your name and contact information will be saved so that we can contact you for 12 months thereafter as stated in our privacy policy here . To improve the service What processing we perform ​​ Evaluate customer and user behavior in order to provide you with a better service and user experience What personal data we process Subscription ID ​ Technical information about the User. ​ Information about how you use the product. Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to handle your request for support and provide that support to you. ​ Storage period: Your personal data will be stored for a period of up to one year. To handle your support matters What processing we perform ​​ Handle your request for support What personal data we process Information about which company you work for ​ Contact information ​ Other information you provide to us in connection with the support matter Our legal basis for the processing: Legitimate interest (Article 6.1.f GDPR) ​ Your personal data will be processed based on our legitimate interest to handle your request for support and provide that support to you. ​ Storage period: Your personal data will be stored from when the matter was initiated, through the duration of your support matter. Thereafter we store your personal data as long as we have a purpose for processing it. We aim to only keep the personal data for up to one year afterward for purposes of service and product improvement. However, we aim to delete sensitive attachments such as HAR files within three months of the closure of the support request. To comply with accounting legislation What processing we perform ​​ Store information in accounting material What personal data we process ​Name, history regarding payments that have been made, and other information that constitutes accounting records Our legal basis for the processing: Legal obligation (Article 6.1.c GDPR) ​ The processing is necessary to comply with legal obligations to which we are subject, i.e. accounting legislation. ​ If you do not provide this information, we will not be able to administer our relationship with your company. ​ Storage period: We will store any document constituting accounting material and the personal data included therein according to the storage period stated in the accounting legislation. ​ In Sweden, this means that we will store your personal data for seven to eight years, i.e., until and including the seventh year after the end of the calendar year for the fiscal year to which the personal data relates. ​ Who can gain access to your personal data and why? We do not sell your personal data or share it with other parties unless it is necessary. This means that your personal data will be handled by our employees, but only by the personnel in need of such access to conduct their work. ​ We will store your personal data, anonymised when possible, within our IT systems to ensure good and secure IT operations. This means that we share your personal data with our IT suppliers . We will store your personal data within our customer support and success systems to ensure good and secure customer support and relationship management operations. This means that we share your personal data with our Customer Support and Success suppliers We will store your anonymised personal data regarding how you use our products within our Business Intelligence systems in order to understand how our products are used and to improve them. This means we share your anonymised personal data with our Business Intelligence suppliers . We will store your personal data within our accounting systems to ensure good and secure financial operations and subscription management relating to the purchases of our products and services. This means that we share your personal data with our Accounting suppliers . ​ The above parties will process these on our behalf and follow our instructions. We need to work with third parties to conduct our business. We are responsible for any sharing of your personal data with such suppliers and to ensure that your personal data is safe when shared with third parties. For more detailed information on our suppliers and the information we store with them, please visit our supplier page . ​ Where is your personal data processed? We use EU/EEA vendors that store data in the EU/EEA when possible. However, when we must use suppliers outside of the EU/EEA, your personal data will, in most cases, be processed outside of the EU/EEA. These are the cases in which we transfer your data outside of the EU/EEA: ​ When you use any of our Cloud products we maintain network logs using AWS and track javascript errors using Sentry. Both suppliers store data in the USA. ​ When you use ActionableAgile for Azure DevOps we store your Azure user ID and information about the subscription you belong to so we can verify you have access to a valid subscription and log you into the app. This information is stored in Google Cloud’s Firebase Firestore which stores data in the USA. ​ When you purchase a subscription through 55 Degrees via credit card we store needed personal data to manage and communicate with you regarding your subscription to our Products. The information we store is personal data about you, for example, your e-mail address and payment information. This information is sent to Recurly and Stripe, both suppliers storing data in the USA. ​ When you interact with us via our support channels we process your personal data, e.g. name and e-mail address, entered into our service desk so that we can assist you. This information is entered into Jira Service Management via our support portal vendor, Refined. Both suppliers store some or all information in the USA. ​ When you book a meeting with us we gather your personal data as a meeting attendee, e.g. your e-mail address. This information about you is entered by you or the company you represent into Calendly, a service that stores data in the USA. ​ When you attend a virtual meeting with us we store your personal data as a meeting attendee, e.g. your name and e-mail address, and, with consent, store recordings for up to 30 days. This information is stored in Zoom or Microsoft Teams, both of which store data in the USA. In the above situations, we and our suppliers rely on Standard Contractual Clauses for the transfer of personal data outside of the EU/EEA. The use of Standard Contractual Clauses is an effort to provide a safe transfer of your personal data. You find a more detailed description of the transfer of personal data on our supplier page . If you want to know more about whom we share your personal data with and how your personal data is transferred, please feel free to contact us . Our contact information can be found at the beginning of this privacy policy. ​ What are your rights when we process your personal data? Detailed description You have certain rights that you can exercise to affect how we process your personal data. You can read a more detailed description of what those rights are below. ​ If you want to know more about your rights or if you want to exercise any of your rights, please contact us and we will help you. ​ Right to lodge a complaint with a supervisory authority (Article 77 GDPR) You have the right to lodge a complaint with a supervisory authority. The supervisory authority in Sweden is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, the IMY). ​ In detail: Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. ​ The supervisory authority has an obligation of informing you of the progress and the outcome of the complaint, including the possibility of a judicial remedy. ​ Right to access (Article 15 GDPR) You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. You can make a request by contacting us . If we do process your personal data, you also have a right to obtain a copy of the personal data processed by us as well as information about our processing of your personal data. ​ In detail. The information we provide includes the following: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing, the right to lodge a complaint with a supervisory authority, if the personal data are not collected from you, we provide you with available information about the source of the personal data; the existence of automated decision-making, including profiling, referred to in Articles 22.1 and 22.4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the predicted consequences of such processing; and where your personal data are transferred to a third country or to an international organization, you have the right to information regarding the appropriate safeguards, pursuant to Article 46 GDPR, put in place for the transfer. ​ For any further copies of the personal data undergoing processing requested by you, we may charge a reasonable fee based on administrative costs. If you have made the request by electronic means the information will be provided to you in a commonly used electronic form, unless otherwise requested by you. ​ Your right to obtain a copy referred to above shall not adversely affect the rights and freedoms of others. ​ Right to object (Article 21 GDPR) You have the right to object to our processing of your personal data at any time. ​ In detail: Your right to object applies as follows: You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data which is based on our legitimate interest, i.e. Article 6.1 f GDPR. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defence of legal claims. In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications. Right to erasure (“the right to be forgotten”) (Article 17 GDPR) You have the right to ask us to erase your personal data. In detail. We are obligated to erase your personal data without undue delay if: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, you object to the processing pursuant to Article 21.1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21.2 GDPR, the personal data have been unlawfully processed, or the personal data have to be erased for compliance with a legal obligation in Union or Member State law that applies to us. Where we have made the personal data public and are obliged in accordance with the rights stated above to erase the personal data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data. We will notify any erasure of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided to unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us. Please note that our obligation to erase and inform according to the above shall not apply to the extent processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation that requires processing by Union or Member State law that applies to us, or for the establishment, exercise, or defence of legal claims. Right to rectification of processing (Article 16 GDPR) You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you. ​ In detail: Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. ​ We will communicate any rectification of personal data to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . Right to restriction of processing (Article 18 GDPR) You have the right to obtain from us restrictions on the processing of your personal data. ​ In detail: Your right applies if: the accuracy of the personal data is contested by you, during a period enabling us to verify the accuracy of the personal data, you have objected to processing pursuant to Article 21 .1 GDPR pending the verification of whether our legitimate grounds override yours, the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use, and you need the personal data for the establishment, exercise, or defence of legal claims even though we no longer need the personal data for the purposes of processing. ​ Where the processing has been restricted according to the above, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. ​ We will notify you before the restriction of processing is lifted. We will also communicate any restriction of processing of personal data carried out in accordance with your rights stated above to each recipient to whom the personal data have been provided unless this proves impossible or involves disproportionate effort. If you want information about those recipients, you are more than welcome to contact us . ​ Balancing of interests assessments when processing personal data based on the legal basis of “legitimate interests” As we state above, for some purposes, we process your personal data based on our “legitimate interest”. By carrying out a balancing of interests assessment concerning our processing of your personal data, we have concluded that our legitimate interest in the processing outweighs your interests or rights which require the protection of your personal data. ​ If you want more information in relation to our balancing of interests assessments, please do not hesitate to contact us . Our contact details can be found at the beginning of this privacy policy. ​ responsible description process-agreement process-improve process-support process-accounting process-arrange access where rights interests rights-complaint rights-access rights-object rights-erasure rights-rectify rights-restrict This privacy policy was adopted on February 16, 2023

Products to make work easier ActionableAgile™ Use it as a separate app or embedded in Jira or Azure. Measure and improve Flow. Be Predictable. Answer "When will it be done?" Learn More Klar for Jira Cloud Configure & answer refinement questions for your work. Know just enough to start! Learn More Koppla for Jira Cloud Have external data right in your Jira issues so you can finish faster with less context switching! Learn More Portfolio Forecaster for Jira Cloud, Server, & Data Center Forecast Jira epics and versions with confidence using probabilities. Learn More Inspekt for Jira Cloud Analyze raw workflow data for cumulative time in status and how items move in the workflow. Learn More Important Product Information Support & Docs Support Policy Terms & Conditions Security

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